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Why too much work and too little time is hurting workers and companies—and how a proven workplace redesign can benefit employees and the bottom lineToday's ways of working are not working—even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem. But this unhealthy and unsustainable situation can be changed—and Overload shows how.Drawing on five years of research, including hundreds of interviews with employees and managers, Kelly and Moen tell the story of a major experiment that they helped design and implement at a Fortune 500 firm. The company adopted creative and practical work redesigns that gave workers more control over how and where they worked and encouraged managers to evaluate performance in new ways. The result? Employees' health, wellbeing, and ability to manage their personal and work lives improved, while the company benefitted from higher job satisfaction and lower turnover. And, as Kelly and Moen show, such changes can—and should—be made on a wide scale.Complete with advice about ways that employees, managers, and corporate leaders can begin to question and fix one of today's most serious workplace problems, Overload is an inspiring account of how rethinking and redesigning work could transform our lives and companies.
Quality of work life --- Employees --- Work-life balance --- Organizational change --- Life-work balance --- Time management --- Quality of life --- Work --- Work and family --- Laborers --- Personnel --- Workers --- Persons --- Industrial relations --- Personnel management --- Humanization of work life --- Quality of working life --- Work life, Quality of --- Working life, Quality of --- Workload --- Arlie Hochschild. --- Brigid Schulte. --- Dying for a Paycheck. --- HR policies. --- Jeffrey Pfeffer. --- Leslie Perlow. --- MBA students. --- Overwhelmed. --- Sleeping with Your Smart Phone. --- Susan Dominus. --- Time Bind. --- Work family conflict. --- always on availability. --- always on. --- books for executives. --- burnout. --- constant availability. --- death from overwork. --- decreasing employee turnover. --- flexibility stigma. --- four day week. --- improving the workplace. --- increasing job satisfaction. --- millennial burnout. --- multitasking. --- organizational development. --- overwork. --- rethinking work life equation. --- split attention. --- sustainable jobs. --- unhealthy work environment. --- work intensification. --- Quality of work life - United States - Case studies --- Employees - Workload - United States - Case studies --- Work-life balance - United States - Case studies --- Organizational change - United States - Case studies
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In a context best characterized by uncertainty and volatility, it is necessary to rethink the key concepts and assumptions underpinning the broad debate on international business. In brief, the world is more interconnected than ever, yet—as the cases of COVID-19 and the war in Ukraine confirm—supply chains are not immune to developments in politics and society. Other factors weigh in on the analysis too. Moreover, as the context in which businesses operate is ever more competitive, traditional approaches to building a competitive edge and succeed in foreign markets need to be reconsidered. Talent management might be the missing link. Hence, this book makes a case for a more direct engagement of the research community with this topic.
work family conflict --- talent management --- sustainability --- best practice --- developing country --- modernization --- women in society --- women in formal workforce --- collectivist societies --- Pakistan --- economic growth --- energy consumption --- environmental pollution --- financial development --- foreign direct investment --- institutional quality --- pharmaceutical industry --- cost advantage strategy --- differentiation strategy --- M& --- A performance --- continental factors --- sustainability in international business --- sustainable organizational performance --- structural equation modeling --- United Arab Emirates (UAE) --- HEI sustainability --- bullying --- coping strategies --- problem-focused coping strategies --- managerial implications --- the hidden cost of workplace bullying --- supply chain --- market entry --- entry mode --- exclusive entry --- joint entry --- gig economy --- platform economy --- science mapping --- WoS --- servitization --- digital economy --- sustainable tourism --- destination competitiveness --- stakeholder’s perception --- Algarve region --- artificial intelligence --- MNE --- EMNE --- location decisions --- resource configurations --- fsQCA --- regional development --- performance --- European Union --- foreign investors --- high-tech industries --- random forests --- COVID-19 --- SMEs --- Poland --- crisis --- learning organization --- resilience --- sustainable competitiveness --- regional competitiveness --- regions --- EU --- Central and Eastern European countries --- sustainable talent management --- talent management practices --- organizational culture --- higher education sector --- job satisfaction --- firm internationalization --- international business --- CEE countries --- GMM model --- random effect model --- access to finance --- SMEs entrepreneur --- entrepreneurial characteristics --- n/a --- stakeholder's perception
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In a context best characterized by uncertainty and volatility, it is necessary to rethink the key concepts and assumptions underpinning the broad debate on international business. In brief, the world is more interconnected than ever, yet—as the cases of COVID-19 and the war in Ukraine confirm—supply chains are not immune to developments in politics and society. Other factors weigh in on the analysis too. Moreover, as the context in which businesses operate is ever more competitive, traditional approaches to building a competitive edge and succeed in foreign markets need to be reconsidered. Talent management might be the missing link. Hence, this book makes a case for a more direct engagement of the research community with this topic.
Film, TV & radio --- work family conflict --- talent management --- sustainability --- best practice --- developing country --- modernization --- women in society --- women in formal workforce --- collectivist societies --- Pakistan --- economic growth --- energy consumption --- environmental pollution --- financial development --- foreign direct investment --- institutional quality --- pharmaceutical industry --- cost advantage strategy --- differentiation strategy --- M& --- A performance --- continental factors --- sustainability in international business --- sustainable organizational performance --- structural equation modeling --- United Arab Emirates (UAE) --- HEI sustainability --- bullying --- coping strategies --- problem-focused coping strategies --- managerial implications --- the hidden cost of workplace bullying --- supply chain --- market entry --- entry mode --- exclusive entry --- joint entry --- gig economy --- platform economy --- science mapping --- WoS --- servitization --- digital economy --- sustainable tourism --- destination competitiveness --- stakeholder's perception --- Algarve region --- artificial intelligence --- MNE --- EMNE --- location decisions --- resource configurations --- fsQCA --- regional development --- performance --- European Union --- foreign investors --- high-tech industries --- random forests --- COVID-19 --- SMEs --- Poland --- crisis --- learning organization --- resilience --- sustainable competitiveness --- regional competitiveness --- regions --- EU --- Central and Eastern European countries --- sustainable talent management --- talent management practices --- organizational culture --- higher education sector --- job satisfaction --- firm internationalization --- international business --- CEE countries --- GMM model --- random effect model --- access to finance --- SMEs entrepreneur --- entrepreneurial characteristics
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In a context best characterized by uncertainty and volatility, it is necessary to rethink the key concepts and assumptions underpinning the broad debate on international business. In brief, the world is more interconnected than ever, yet—as the cases of COVID-19 and the war in Ukraine confirm—supply chains are not immune to developments in politics and society. Other factors weigh in on the analysis too. Moreover, as the context in which businesses operate is ever more competitive, traditional approaches to building a competitive edge and succeed in foreign markets need to be reconsidered. Talent management might be the missing link. Hence, this book makes a case for a more direct engagement of the research community with this topic.
Film, TV & radio --- work family conflict --- talent management --- sustainability --- best practice --- developing country --- modernization --- women in society --- women in formal workforce --- collectivist societies --- Pakistan --- economic growth --- energy consumption --- environmental pollution --- financial development --- foreign direct investment --- institutional quality --- pharmaceutical industry --- cost advantage strategy --- differentiation strategy --- M& --- A performance --- continental factors --- sustainability in international business --- sustainable organizational performance --- structural equation modeling --- United Arab Emirates (UAE) --- HEI sustainability --- bullying --- coping strategies --- problem-focused coping strategies --- managerial implications --- the hidden cost of workplace bullying --- supply chain --- market entry --- entry mode --- exclusive entry --- joint entry --- gig economy --- platform economy --- science mapping --- WoS --- servitization --- digital economy --- sustainable tourism --- destination competitiveness --- stakeholder's perception --- Algarve region --- artificial intelligence --- MNE --- EMNE --- location decisions --- resource configurations --- fsQCA --- regional development --- performance --- European Union --- foreign investors --- high-tech industries --- random forests --- COVID-19 --- SMEs --- Poland --- crisis --- learning organization --- resilience --- sustainable competitiveness --- regional competitiveness --- regions --- EU --- Central and Eastern European countries --- sustainable talent management --- talent management practices --- organizational culture --- higher education sector --- job satisfaction --- firm internationalization --- international business --- CEE countries --- GMM model --- random effect model --- access to finance --- SMEs entrepreneur --- entrepreneurial characteristics
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In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking institutions that can address these emerging challenges and opportunities to effectively balance long-term goals with short-term performance pressures could be aptly rewarded. This book comprises a selection of papers addressing some of these relevant issues concerning the current challenges and opportunities for international banking institutions. Papers in this collection focus on the digital transformation of the banking industry and its effect on sustainability, the emergence of new competitors such as FinTech companies, the role of mobile banking in the industry, the connections between sustainability and financial performance, and other general sustainability and corporate social responsibility (CSR) topics related to the banking industry. The book is a Special Issue of the MDPI journal Sustainability, which has been sponsored by the Santander Financial Institute (SANFI), a Spanish research and training institution created as a collaboration between Santander Bank and the University of Cantabria. SANFI works to identify, develop, support, and promote knowledge, study, talent, and innovation in the financial sector.
stimulus-response model --- utilitarian value --- Hedonic value --- salesperson selling behaviors --- customer satisfaction --- loan expansion --- GDP --- NPL --- ARDL --- VECM --- Johansen test of co-integration --- unit root --- non-performing loans --- sovereign debt distress --- tail dependence --- gaussian copula regression --- mobile financial services (MFS) --- trust --- perceived risk --- structural equation modeling (SEM) --- multiple-criteria decision-making (MCDM) --- technique for order preference by similarity to ideal solution (TOPSIS) --- analytic hierarchy process (AHP) --- data envelopment analysis --- commercial banks --- product innovation --- performance evaluation --- innovation risk --- digital financial inclusion --- risk-coping ability --- vulnerability to poverty --- instrumental variable estimation --- emotional intelligence --- work-family conflict --- job burnout --- employees’ turnover intention --- perceived organizational support --- the Vietnamese banking industry --- stochastic DEA --- multi-attribute decision making --- ordinal variable --- cross-efficiency --- corporate social responsibility disclosure (CSRD) --- financial performance --- Islamic Banking Industry of Pakistan --- GRI --- AAOIFI --- CSRD index --- cost of equity --- IFRS adoption --- European banks --- corporate governance --- banking regulation --- CSP–CFP relationship --- banking sustainability --- glass ceiling --- board composition --- equal opportunity policy --- CSR --- communication --- discourse --- exposition --- narrative --- storytelling --- banking --- catering --- utilitarian service --- hedonic service --- sustainable finance --- sustainable financial products --- sustainable banking --- SDGs --- sustainable development --- Latin America --- ESG. --- digital transformation --- knowledge management --- digital government --- public sector --- public administration --- peer-to-peer lending --- bank risk --- insolvency risk --- illiquidity risk --- financial inclusion --- vulnerable rural areas --- sustainable solutions --- central bank digital currency --- social sustainability --- pharmacy network --- sustainable access to cash --- nonperforming loans --- macroeconomic factors --- econometric model --- exchange rate --- unemployment rate --- inflation rate --- MoM(micro-operating mechanism) --- regulatory sandbox --- fintech --- type by enterprise --- innovation competencies --- patents data --- evidence-based policy --- European financial services --- SMEs --- nonfinancial information --- sustainable reporting --- disclosure --- lexical analysis --- nonfinancial reporting --- dynamic provisioning --- macroprudential supervision --- counter-cyclical adjustment --- innovative solution --- mobile banking --- Nigeria --- sub-Saharan Africa (SSA) --- qualitative meta-synthesis (QMS) --- banking industry --- value in use approach --- FinTech innovation --- valuation --- patent application --- market power --- efficiency --- profitability --- risk --- CBDC --- digital currency --- bank run --- central bank --- economic sustainability --- organizational ambidexterity --- blended ambidexterity --- innovation process --- buy-now-pay-later --- regulatory failure --- regulation --- consumer behaviour --- bank --- barriers --- digitalisation --- management --- perception --- transformation --- social media --- admiration --- consumer loyalty --- sustainability
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In the current competitive scenario, the banking industry must contend with multiple challenges tied to regulations, legacy systems, disruptive models/technologies, new competitors, and a restive customer base, while simultaneously pursuing new strategies for sustainable growth. Banking institutions that can address these emerging challenges and opportunities to effectively balance long-term goals with short-term performance pressures could be aptly rewarded. This book comprises a selection of papers addressing some of these relevant issues concerning the current challenges and opportunities for international banking institutions. Papers in this collection focus on the digital transformation of the banking industry and its effect on sustainability, the emergence of new competitors such as FinTech companies, the role of mobile banking in the industry, the connections between sustainability and financial performance, and other general sustainability and corporate social responsibility (CSR) topics related to the banking industry. The book is a Special Issue of the MDPI journal Sustainability, which has been sponsored by the Santander Financial Institute (SANFI), a Spanish research and training institution created as a collaboration between Santander Bank and the University of Cantabria. SANFI works to identify, develop, support, and promote knowledge, study, talent, and innovation in the financial sector.
Economics, finance, business & management --- stimulus-response model --- utilitarian value --- Hedonic value --- salesperson selling behaviors --- customer satisfaction --- loan expansion --- GDP --- NPL --- ARDL --- VECM --- Johansen test of co-integration --- unit root --- non-performing loans --- sovereign debt distress --- tail dependence --- gaussian copula regression --- mobile financial services (MFS) --- trust --- perceived risk --- structural equation modeling (SEM) --- multiple-criteria decision-making (MCDM) --- technique for order preference by similarity to ideal solution (TOPSIS) --- analytic hierarchy process (AHP) --- data envelopment analysis --- commercial banks --- product innovation --- performance evaluation --- innovation risk --- digital financial inclusion --- risk-coping ability --- vulnerability to poverty --- instrumental variable estimation --- emotional intelligence --- work-family conflict --- job burnout --- employees’ turnover intention --- perceived organizational support --- the Vietnamese banking industry --- stochastic DEA --- multi-attribute decision making --- ordinal variable --- cross-efficiency --- corporate social responsibility disclosure (CSRD) --- financial performance --- Islamic Banking Industry of Pakistan --- GRI --- AAOIFI --- CSRD index --- cost of equity --- IFRS adoption --- European banks --- corporate governance --- banking regulation --- CSP–CFP relationship --- banking sustainability --- glass ceiling --- board composition --- equal opportunity policy --- CSR --- communication --- discourse --- exposition --- narrative --- storytelling --- banking --- catering --- utilitarian service --- hedonic service --- sustainable finance --- sustainable financial products --- sustainable banking --- SDGs --- sustainable development --- Latin America --- ESG. --- digital transformation --- knowledge management --- digital government --- public sector --- public administration --- peer-to-peer lending --- bank risk --- insolvency risk --- illiquidity risk --- financial inclusion --- vulnerable rural areas --- sustainable solutions --- central bank digital currency --- social sustainability --- pharmacy network --- sustainable access to cash --- nonperforming loans --- macroeconomic factors --- econometric model --- exchange rate --- unemployment rate --- inflation rate --- MoM(micro-operating mechanism) --- regulatory sandbox --- fintech --- type by enterprise --- innovation competencies --- patents data --- evidence-based policy --- European financial services --- SMEs --- nonfinancial information --- sustainable reporting --- disclosure --- lexical analysis --- nonfinancial reporting --- dynamic provisioning --- macroprudential supervision --- counter-cyclical adjustment --- innovative solution --- mobile banking --- Nigeria --- sub-Saharan Africa (SSA) --- qualitative meta-synthesis (QMS) --- banking industry --- value in use approach --- FinTech innovation --- valuation --- patent application --- market power --- efficiency --- profitability --- risk --- CBDC --- digital currency --- bank run --- central bank --- economic sustainability --- organizational ambidexterity --- blended ambidexterity --- innovation process --- buy-now-pay-later --- regulatory failure --- regulation --- consumer behaviour --- bank --- barriers --- digitalisation --- management --- perception --- transformation --- social media --- admiration --- consumer loyalty --- sustainability
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