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The referral code : unlock a constant stream of business through the power of your relationships
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ISBN: 1600379230 Year: 2010 Publisher: New York, New York : M.J,

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The secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
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ISBN: 1283046660 9786613046666 0814416691 Year: 2011 Publisher: New York : Amacom,

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Positive word of mouth accelerates sales like nothing else. But it doesn't just happen by chance.


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Talk Triggers : The Complete Guide to Creating Customers with Word of Mouth.
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ISBN: 0525537287 Year: 2018 Publisher: : Penguin Publishing Group,

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"Talk Triggers is the definitive, practical guide on how to use bold operational differentiators to create customer conversations, written by best-selling authors and marketing experts Jay Baer and Daniel Lemin. Word of mouth is directly responsible for 19% of all purchases, and influences as much as 90%. Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer than 1% of companies have an actual strategy for generating these crucial customer conversations. Talk Triggers provides that strategy in a compelling, relevant, timely book that can be put into practice immediately, by any business. The key to activating customer chatter is the realization that same is lame. Nobody says 'let me tell you about this perfectly adequate experience I had last night.' The strategic, operational differentiator is what gives customers something to tell a story about. Companies (including the 30+ profiled in Talk Triggers) must dare to be different and exceed expectations in one or more palpable ways. That's when word of mouth becomes involuntary: the customers of these businesses simply MUST tell someone else"--


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Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers
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ISBN: 9780470442555 0470442557 Year: 2010 Publisher: Hoboken, N.J. Wiley

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"This book will be a guide to any company or organization who wants to understand the dynamics of online word of mouth and leverage the power of online advocates to pass along stories, deliver recommendations and draw people to purchasing points. Specifically, the book will coach its readers to identify their own set of online influencers, craft stories that will resonate with these consumers and spread messages through cybercitizens who are social media experts. The book will include case studies, research, check lists and easy-to-adopt paradigms to create and manage online word of mouth"--Provided by publisher.


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The anatomy of buzz revisited : real-life lessons in word-of-mouth marketing
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Year: 2009 Publisher: New York : Crown publishers,

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Word of mouth marketing : how smart companies get people talking
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ISBN: 9781427798619 Year: 2009 Publisher: New York : Kaplan,

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#Share : Building Social Media Word of Mouth.
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ISBN: 1637424159 Year: 2022 Publisher: New York : Business Expert Press,

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The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalize its growing power. Each day, millions of consumers venture online to search and exchange product information, seek out, and share opinions. Electronic word-of-mouth (eWOM) communication has been shown to influence consumer actions across a variety of industries. A significant portion of eWOM occurs on social media platforms. Social word of mouth (sWOM)--a subset of eWOM--has incredible reach with the potential to influence over 4.6 billion active social media consumers. The purpose of this book is to examine the influence of sWOM and provide guidance on how to operationalize its growing power. Our goal in writing this book is to bring together industry best practices and academic research to help you construct social media content that speaks with your brand voice, stimulates engagement, inspires consumers to #share, and complies with industry and federal guidelines.


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The passion conversation : understanding, sparking, and sustaining word of mouth marketing
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ISBN: 1118768361 1118767942 Year: 2013 Publisher: Hoboken, N.J. : John Wiley & Sons, Inc.,

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No passion, no conversation. No conversation, no word of mouth. No word of mouth, no successful business. If you think you are in the marketing business, think again. You're in the people business, and The Passion Conversation teaches you how to get people to fall passionately and madly in love with your organization or cause. The author's mash-up of the latest in wonky academic research with practical, real-world stories shows how any business can spark and sustain word of mouth marketing. Readers learn how loving your customers results in not just building a thri


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Word-of-mouth in contemporary Hollywood
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ISBN: 1003328571 1000917584 1003328571 1000917614 9781003328575 9781000917581 9781000917611 Year: 2024 Publisher: Abingdon, England : Routledge,

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"Word-of-Mouth in Contemporary Hollywood provides a unique insight into the potential for online communication to enable audiences to exert a greater impact on film industrial practices than ever before. In an overarching analysis of contemporary Hollywood film financing, marketing, distribution, and exhibition practices, Simon Hewitt recontextualises word-of-mouth in light of social media and examines the growing impact of audience participation. Using a 'Bourdieuconomic' approach, he applies qualitative research methods to better understand the contemporary Hollywood film audience, the contemporary Hollywood film industry, and the mechanisms that connect the two. Talk Isn't Cheap explores new film financing mechanisms that incorporate fans into the packages used to secure production funds. It assesses the role of 'Grassroots Intermediaries' in contemporary film marketing campaigns. It critiques 'democratic' crowdsourced methods of film distribution, and finally, it considers the possible future of Hollywood film exhibition. By helping to bridge the gap between the gift economy and commodity culture, this book will appeal to students and scholars of media industry studies, media finance and economics, fan and audience studies, film studies, film history, and media marketing"--


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Empfehlungsmarketing : Konigsweg der Neukundengewinnung
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ISBN: 3658004991 Year: 2013 Publisher: Wiesbaden : Springer Gabler,

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Eine qualifizierte Empfehlung ist die effektivste Form der Neukundengewinnung. „Empfehlungsmarketing" zeigt Ihnen, wie Sie die Empfehlungsfrage stellen und den richtigen Zeitpunkt dafür finden. Sie erfahren auch, wie Sie Ihre persönlichen Hemmnisse überwinden,  auf Kundenwiderstände reagieren und eine Empfehlung in Termine verwandeln können. Mit zahlreichen Formulierungsbeispielen zum Einstieg in die Empfehlungsfrage und zum Ausbau der Empfehlungskette. Die zentralen Erfolgsfaktoren für professionelles Empfehlungsmarketing werden am Ende noch einmal in einer Übersicht von A bis Z zusammengefasst. Ein leicht verständlicher Ratgeber mit hohem Gebrauchswert - mit hilfreichen Tipps und Checklisten. Neu in der 5. Auflage: Empfehlungsmarketing contra Social Media. „Empfehlungsmarketing ist die effektivste Form der Neukundengewinnung. Wie Empfehlungen erreicht werden, wird in diesem Buch praxisnah und sehr ausführlich beschrieben. [...] Dieser leicht verständliche Ratgeber hat einen hohen Gebrauchswert für Verkäufer jeglicher Branchen." www.business-wissen.de Der Inhalt Welche Bedeutung hat die Empfehlung für die Neukundengewinnung? Die Angst vor der Frage nach Empfehlungen Die Einstellung des Verkäufers zur Empfehlung Wie denkt der Kunde über die Frage nach der Empfehlung? Empfehlungsmarketing in der Praxis Der Umgang mit Kundenwiderständen Die Bearbeitung einer Empfehlung Erfolgsfaktoren für professionelles Empfehlungsmarketing von A bis Z Der Autor Klaus-J. Fink gehört zu Deutschlands erfolgreichsten Verkaufstrainern mit den Schwerpunkten Telefonakquise und Empfehlungsmarketing. Er ist Verfasser der gleichfalls bei Gabler erschienenen Bücher „Bei Anruf Termin" , „Vertriebspartner gewinnen" und „888 Weisheiten und Zitate für Finanzprofis“, Mitautor von „Das Sales-Master-Training“ sowie Herausgeber von Video- und Audiotrainings.

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