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With the growth of just-in-time delivery and e-commerce, fast and efficient cargo delivery remains in high demand around the globe. Not so long ago, the air cargo mode was employed mostly to move higher valued goods. Open international trade, combined with scale/scope economies in air transport and the use of modern commercial jets means that now some formerly "bulky" commodities are moved by air, a modal choice that would have been unthinkable a generation ago. However, as it grows the industry is not without its controversies or detractors. Employing various empirical techniques and modeling perspectives, the authors highlight the methods by which air cargo companies today provide effective and increasingly affordable services and how such services enhance economic growth, trade and development. The chapters cover three broad operational areas: costs and competitiveness, shipper services and air cargo company demand, and international competition and economic development. This volume provides the researcher with an updated "snapshot" of this international industry and provides governments with strong evidence that the development of an internationally competitive air cargo sector will likely continue to generate significant economic benefits across the globe.

Aeronautics, Commercial --- Aerospace & air transport industries. --- Freight.

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This volume contains the formal proceedings of the 15th International Symposium on Transportation and Traffic Theory (ISTTT), which was held at the University of South Australia in Adelaide, Australia on 16-18 July 2002. The ISTTT series is the peak gathering for the world's transportation and traffic theorists. It deals exclusively with the scientific aspects of transportation and traffic phenomena. Although it embraces a wide range of specific topics, from traffic flow theory and travel demand modelling to road safety and logistics and supply chain modelling, the work of the ISTTT is hallmarked in all its topics of interest by innovation, research and rigour in analytical treatment of real world transport and traffic problems. The ISTTT has been held in cities around the world about once every three years, starting in Detroit in 1959. Subsequent symposia have been held in London, New York, Karlsruhe, San Francisco (twice), Sydney, Kyoto, Toronto, Delft, Boston (Mass), Yokohama, Lyon and Jerusalem. No more than 35 papers are selected for presentation, following a rigorous two-stage selection and peer review process (of extended abstracts and full papers).The proceedings define the international state of the art in traffic and transport research at the time of the symposium. Amongst the topics covered in the book are: traffic flow theory, traffic management and traffic control; intelligent transport systems; analytical techniques for road safety; travel demand modelling, including dynamic traffic assignment, route control and congestion pricing; environmental impact analysis for transport systems; public transport planning, service design and operations; freight transport modelling; logistics and supply chain modelling; pedestrian and bicycle transport.

Transport. Traffic --- Traffic flow --- Transportation --- Transportation Economics --- Business & Economics --- E-books --- Transport industries. --- General. --- Industries --- Transportation.

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Sowohl in der Wissenschaft als auch in der Unternehmenspraxis wird Kundenzufriedenheit vornehmlich als ein Nachkaufphänomen charakterisiert. Eine solche Auffassung von Kundenzufriedenheit greift jedoch insbesondere im Dienstleistungsbereich zu kurz. So bedingt der Prozeßcharakter des Dienstleistungskonsums, daß die Zufriedenheit von Kunden aus der Beurteilung zeitlich aufeinanderfolgender Teilerlebnisse entsteht. Vor diesem Hintergrund wird in der Arbeit ein prozeßorientierter Ansatz zur Operationalisierung und Erklärung der Kundenzufriedenheit mit Dienstleistungen entwickelt. Dabei werden insbesondere der Episodencharakter des Dienstleistungskonsums und die damit einhergehende Dynamik der Zufriedenheitsbildung berücksichtigt. Das theoriegestützte Konzept erfährt zudem eine fundierte empirische Überprüfung auf der Basis einer Befragung von 603 Fahrgästen der Deutschen Bahn AG im innerdeutschen Personenfernverkehr.

Market research --- Transport industries --- Ansatz --- Basis --- Dienstleistungen --- empirischer --- Erklärung --- Kundenzufriedenheit --- Operationalisierung --- phasenorientierter --- Siefke --- Verkehrsbereich --- Zufriedenheit

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Planungsansätze an einem Beispiel illustriert und bewertet. Das taktische Supply Chain Planning bestimmt auf Basis einer prognostizierten Nachfrage die jeweiligen Produktmengen übergreifend von den Lieferanten über die Produktionsstandorte und Distributionslager bis hin zu den Kunden mit einem Planungshorizont von etwa einem Jahr. Da bei derartigen Planungsproblemen oftmals zahlreiche Standorte und Transportverbindungen zwischen den Standorten sowie vielfältige Produktarten zu berücksichtigen sind, ist eine Planungsunterstützung unter Einsatz quantitativer Methoden geboten.
In dieser Arbeit werden unterschiedliche Ansätze zur Unterstützung des taktischen Supply Chain Planning diskutiert sowie ein stochastischer Ansatz zur Berücksichtigung einer mit Risiko behafteten Nachfrage entwickelt. Darüber hinaus werden die unterschiedlichen Ausgestaltungsmöglichkeiten der Planungsansätze an einem Beispiel illustriert und bewertet.

Business studies: general --- Production & quality control management --- Purchasing & supply management --- Distribution & warehousing management --- Transport industries

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DRAG (from un modele de la Demande Routiere, des Accidents et leur Gravite) is a complex computer model that simulates accident propensities under detailed conditions. The DRAG approach constitutes the largest road accident modelling effort ever undertaken. Gaudry is the creator and developer of DRAG and this work explains its nature, purpose and value. Such a model, which explains accidents for a whole region, province or country, has advantages in answering many questions asked about accidents (such as the role of the economic cycle, weather, prices, insurance etc.) that other models fail to

Road traffic --- Transport. Traffic --- Traffic accidents --- Transportation accidents --- Accidents --- Mathematical models. --- Transportation --- Road transport industries. --- Automotive --- General. --- Traffic Accidents