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Book
Reisgids voor mensen met beperkingen : rollend door de Lage Landen
Authors: ---
ISBN: 9054663057 Year: 1997 Volume: *4 Publisher: Roeselare : Globe,

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Book
Best practice in accessible tourism : inclusion, disability, ageing population and tourism
Authors: --- ---
ISBN: 9781845412524 9781845412531 9781845412548 1845412540 1280120878 9786613524737 1845412559 1845412524 1845412532 Year: 2012 Publisher: Bristol Channel View

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This volume presents an international selection of invited contributions on policy and best practice in accessible tourism, reflecting current practices across a range of destinations and business settings. It brings together global expertise in planning, design and management to inform and stimulate providers of travel, transport, accommodation, leisure and tourism services to serve guests with disabilities, seniors and the wider markets that require good accessibility. Accessible tourism is not only about providing access to people with disabilities but also addresses the creation of universally designed environments, services and information that can support people who may have temporary disabilities, families with young children, the ever-increasing ageing population, as well as creating safer work places for employees. The book gives ample evidence that accessible tourism organisations and destinations can expand their target markets as well as improve the quality of their service offering, leading to greater customer satisfaction, loyalty and expansion of business.

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