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Book

Etre meilleurs! : les "intangible incentives" : une approche qualitative de la croissance
Author: PLANCHARD, Jacques
Year: 1991 Publisher: Province de Luxembourg, conseil provincial,

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Qualite totale --- Qualite totale

Book

Maîtrise de la qualité totale : outils de la maîtrise statistique des processus (MSP ou SPC)
Author: Elbekkaye, Ziane
ISBN: 9782866013622 286601362X Year: 1993 Publisher: Paris: Hermès,

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Book

10 clés pour réussir sa certification ISO 9001
Author: Pinet, Claude
ISBN: 2124755358 Year: 2006 Publisher: La Plaine Saint Denis : AFNOR,

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Qualité totale

Book

The quality toolkit. Gaining and maintaining BS 5750/ISO 9000.
Authors: Mirams, Mike --- McElheron, Paul
ISBN: 0273606166 Year: 1994 Publisher: London : Pitman Publishing,

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Production management --- Qualité totale

La certification qualité dans les services. Outil de performance et d'orientation client.
Author: Monin, Jean-Michel
ISBN: 2124650491 Year: 2001 Publisher: Paris : AFNOR,

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Qualité totale --- Qualité --- Contrôle

Le vade mecum de la qualité totale.
Author: Marvanne, Patrice
ISBN: 2912647428 Year: 2001 Publisher: Caen : Editions EMS,

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Book

L'entreprise orientée processus : aligner le pilotage opérationnel sur la stratégie et les clients
Authors: Mongillon, Patrick --- Verdoux, Stéphane
ISBN: 9782124654161 Year: 2013 Publisher: Paris : AFNOR éd.,

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Planification stratégique. --- Qualité totale.

Book

Qualité en production.
Authors: Duret, Daniel --- Pillet, Maurice
ISBN: 2708121413 Year: 1998 Publisher: Paris : Les Ed. d'Organisation,

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Qualité totale --- Qualité --- Contrôle

Management des processus. Une approche innovante.
Author: Cattan, Michel
ISBN: 2124650475 Year: 2000 Publisher: Paris : AFNOR,

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Qualité totale --- Qualité --- Contrôle

Book

Quality management : theory and application
Author: Mauch, Peter D.
ISBN: 9781439813805 Year: 2009 Publisher: Boca Raton : CRC Press,

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