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Nowadays, with, among other things, new technologies and the phenomenon of programmed obsolescence, electronic waste is constantly increasing despite the existence of alternatives to reduce it. Smartphones, like any other electronic device, generate a waste stream that is harmful to the planet but also to the people who inhabit it. Nevertheless, the components of these devices are a valuable resource for manufacturers. Indeed, remanufacturing is a business opportunity for manufacturers due to the lower cost of production, but also for consumers who want a product that performs and looks like its new counterpart. This process helps preserve the environment by giving a second life to products, thus paving the way for a circular economy. However, consumers still tend to think that these products are inferior to their new counterparts. In order to obtain a global view of the factors influencing consumers' remanufactured smartphone purchase decision process, this work was first conducted through existing studies and research in the literature on the exact definition of a remanufactured product, consumers' purchase behavior, and their perception of remanufactured products. Next, a quantitative analysis was conducted online with the goal of understanding the effect of factors identified in the literature as influencing the purchase decision process.
remanufacturing --- remanufactured products --- consumer perceptions --- purchase intentions --- perceived value --- perceived risk --- consumer decision-making --- Sciences économiques & de gestion > Marketing
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Video marketing is a practice increasingly used in recent years, especially on social media, which allows to capture the attention of the audience in a foolproof way. Understanding the role that the length of a video has on the attitudes of that same audience as well as on their purchase intentions has therefore become a key challenge for any business. Through a literature review and an experiment with 105 participants, this study aims to highlight and compare the effect of a 15-second video from TikTok and a 2-minute video from Youtube on consumers' purchase intentions. In addition, the effect of the two videos is also studied on the parameters of perceived informativeness, emotional appeal, entertainment and advertising value. For this purpose, a model using the Theory of Reasoned Action as well as the Uses and Gratifications theory has been created. First of all, this study revealed that a longer video has more impact on informativeness, entertainment, emotional appeal and advertising value. Similarly, a 2-minute video also leads to a more favorable attitude towards it as well as a stronger purchase intention towards the promoted product or service. Finally, this research found that entertainment, emotional appeal, and advertising value were variables that had a positive impact on attitude towards video, but informativeness had no significant relationship with it in the context of this study. This thesis then concludes with a discussion of its theoretical and managerial implications, as well as the enumeration of its limitations in order to provide guidance for future research.
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Loyalty is one of the main assets of a brand. In today’s markets, achieving and maintaining loyal customers has become an increasingly complex challenge for brands due to the widespread acceptance and adoption of diverse technologies by which customers communicate with brands. Customers use different channels (physical, web, apps, social media) to seek information about a brand, communicate with it, chat about the brand and purchase its products. Firms are thus continuously changing and adapting their processes to provide customers with agile communication channels and coherent, integrated brand experiences through the different channels in which customers are present. In this context, understanding how brand management can improve value co-creation and multichannel experience—among other issues—and contribute to improving a brand’s portfolio of loyal customers constitutes an area of special interest for academics and marketing professionals. This Special Issue explores new areas of customer loyalty and brand management, providing new insights into the field. Both concepts have evolved over the last decade to encompass such concepts and practices as brand image, experiences, multichannel context, multimedia platforms and value co-creation, as well as relational variables such as trust, engagement and identification (among others).
trust --- online booking purchases --- shopping time --- engagement --- local food --- website quality --- value chain --- shopping frequency --- bibliometric analysis --- retail --- PLS-SEM --- structural equation modeling (SEM) --- mapping study --- attachment --- consumer engagement --- customer loyalty --- e-commerce --- brand love --- shopping experience --- brand --- consumer --- purchase intentions --- transaction costs --- website --- brand equity --- financial performance --- behavioural e-loyalty --- commitment --- satisfaction --- re-purchase intentions --- earnings --- unlisted firms --- revisit intentions --- B2C tourism online --- customer
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This book presents different articles focused on the role of nutritional properties and/or health-related claims on choice preferences, choice behavior, healthy eating/healthy diet, and the willingness to pay for certain foods.
allergen --- n/a --- consumer home-test --- cereal grains --- non-communicable diseases --- health information --- trans-fatty acids --- health halo --- Aragón --- nutritional knowledge --- WTP --- Food Neophobia Scale (FNS) --- qualitative --- choice architecture --- plant extract --- organic consumer choices --- loglinear analysis --- exposure time --- purchase intentions --- food labelling --- functional ingredients --- greenhouse gas emissions --- non-communicable disease --- functional food --- food labels --- dietary fiber --- dining environment --- food choices --- changes in quality --- random forest --- local --- labeling --- segmentation --- cluster analysis --- nudging --- policy --- green tea --- United Kingdom --- health --- menu --- perceptions --- nutritional labels --- consumer research --- vitamins --- quantile regression --- nutritional claims --- information --- market success --- red wine --- qualified health claim --- alcohol content --- cross-cultural comparison --- health attitudes --- environmental information --- health consciousness --- nutrition claims --- health claim --- choice experiment --- organic dried strawberries --- emotional eating --- Brexit --- claim --- food choice --- pastries --- nutrition claim --- a discrete choice-based experiment --- trade-offs --- campus --- sustainability --- food neophobia --- nutrition --- lycopene --- nutrient labels --- yoghurt --- claims --- ultra-processed food products --- health claims --- willingness to pay --- changes in prices --- binary logistic regression --- new product development --- carrier foods --- consumer behavior --- college students --- focus groups --- clean labels --- consumer heterogeneity --- consumer --- organic --- consumer choice --- biscuits --- packaging --- label --- portion size --- older adult --- visual appraisal --- willingness to purchase --- experimental auction --- cancer --- consumer preferences --- Aragón
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