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Trust Management: Key Factor of the Sustainable Organizations Embedded in Network
Authors: ---
ISBN: 3039212346 3039212338 Year: 2019 Publisher: MDPI - Multidisciplinary Digital Publishing Institute

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Abstract

Nowadays, trust is an important determinant in the development of modern organizations. Not only is it becoming an increasingly important element of relationships between entities, but, above all, it positively influences the building of an organization's intellectual capital. This capital can be defined in different ways, but its definition always references elements that determine the potential of sustainable organizations, often in human, social, relational, organizational, and innovation dimensions. Trust is increasingly becoming the key determinant of this capital (Ko?uch, Lenart-Gansiniec, 2017). Trust also has a number of different definitions. However, the basis of many of these definitions is the building of relationships focused on developing some kind of individual or inter-organizational link. Organizational trust is a complicated concept, and it is the basis of all organized activities performed by people in the organization, largely because trust is needed to develop relationships with integrity and commitment. Thus, it is interesting to study the relationship between trust and the building of the intellectual capital of sustainable organizations. Indeed, intellectual capital plays a special role here. It is a guide and a platform for achieving not only a competitive advantage for the sustainable organization, but also a source of value creation in the short and long term. Thus, this strategic hybrid, composed of a business model, strategy, and business processes, is favorable to the development of intellectual capital (Jab?o?ski 2017). Trust is an element that ties this capital to relationships in business. Moreover, it has an integrated character (R.C. Mayer, J. H. Davis, F. D. Schoorman 1995). Assuming that, nowadays, the network paradigm is becoming increasingly important, it is worth asking how the mechanism of building trust-based intellectual capital in a sustainable organization functions as its key asset in the network environment.

Keywords

modeling --- modal shift potential --- competition --- advertising --- deep uncertainty --- road freight transport --- integrity --- public management --- universities --- cooperation networks --- interpersonal trust --- public value --- cooperation --- risk perception --- DAG scheduling --- virtual teams --- foreign direct investment --- creative industry --- supply chain management --- antibiotics --- denial --- distress --- complexity --- consumer trust --- strategic projects --- large-scale collective action --- M&A sustainability --- stakeholders --- start-ups --- logistics service providers --- Sweden --- ethical advertising --- shockvertising --- ability --- transport services --- project success --- retained autonomy --- inter-organizational exchange relationships --- collaboration --- sustainable relationships --- trusted entities --- conceptual model --- relations --- public-social partnership --- apology --- public collaborative networks --- business processes --- networking --- co-innovation --- heterogeneous --- coordinating behavior --- structural equation modeling (SEM) --- trustworthiness --- trust repair --- cultural heritage management --- reciprocity types --- business model --- subcontracting --- penance --- General Discriminant Analysis --- Nzoia river basin --- opportunistic behaviors --- sustainability --- competences --- MCTS --- third-country relocation --- distrust --- quality culture --- prediction --- trust --- strategic hybrids --- multilevel research --- mixed-method research --- water policy gaming --- scenario-based experiments --- reciprocity-based trust --- antibiotic resistance --- consumer behavior --- trust management --- water supply companies --- international joint venture --- paradigm shift --- paradoxes --- asset specificity --- CSR --- control --- water cooperation --- cultural routes --- sustainable organizations --- performance --- higher education institutions --- online --- institutional theory --- strategy

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