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This thesis was written as part of an eight months' project conducted within the Mac Valves Europe company. This project involved the design and implementation of a dashboards system
helpful for the strategic management of this company.
In this report, the approach used, statements and outcomes of the actions are detailed in three
main chapters;
Context analysis
First, a short company presentation and a context analysis in order to understand the
business and project environment will be presented. On this basis, we will be able to
refine the initial request made by the company and to identify the management
challenges.
Content of the project
In the Content Chapter, you will find the approach used in order to develop the key
performance indicators in relation with the company objectives and corporate strategy,
the choice of the ad hoc tool and the design of the dashboards.
Change management process
The final chapter will present the analysis of the changes appropriation by the various
stakeholders and propose different recommendations to ensure the sustainability and
evolution of the new system.

Dashboards, Business Intelligence, Project management, Strategic management, Small and medium-sized enterprise, Key perfomance indicators, Dashboard System implementation project, Management tool --- Sciences économiques & de gestion > Stratégie & innovation