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Dissertation
Conception et proposition de mise en oeuvre d'un tableau de bord de pilotage de la performance de l'innovation au sein de groupe John Cockerill
Authors: --- --- --- ---
Year: 2019 Publisher: Liège Université de Liège (ULiège)

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Abstract

John Cockerill is a technology and engineering company renowned in the Liège region and aspires to be more and more international.
Like any technology enterprise, to remain competitive and offer the best services to its customers, the Group must innovate. Nevertheless, not all these innovations are specifically listed.
Innovation remains a priority strategy for most firms, which see it as a powerful engine of growth. Indeed, innovation will enable the company to maintain its market share and anticipate problems by offering different and innovative solutions. However, too many organizations are struggling to measure the real performance of their innovation portfolio and John Cockerill is currently experiencing some difficulties in measuring this innovation.
It is for this reason that I have designed a dashboard with key performance indicators based on innovation. I followed a methodology in 4 main phases: identification, design, implementation and permanent monitoring. These phases are themselves subdivided into different stages.
The indicators were chosen according to the objectives pursued by the Group as part of its innovation strategy. These indicators should serve as an aid to managing the Group's performance. John Cockerill decision-makers will also use the dashboard as a reference for making or supporting decisions.
Once the dashboard was designed, I made a proposal to integrate and deploy this tool across the company.


Dissertation
Mise en place du tableau de bord d'AMOS sur base de l'analyse des indicateurs de performance
Authors: --- --- --- ---
Year: 2018 Publisher: Liège Université de Liège (ULiège)

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Abstract

In a world where the environment is constantly changing, all organizations must adapt themselves to potential changes. Nowadays, evolutions can be used as sources of innovation and improvement. A company is continuously looking for performance to create value. That is why, the monitoring and the enhancement of the performance of a company is essential. Reaching a certain level of performance requires the implementation of a most adapted management system. 
And this is a strategic decision made by AMOS. The company has recently implemented a Quality Management System in order to follow carefully its operational activities. The key performance indicators developed through the new structure have an important role. They help the pilot of a process to run efficiently its daily activities. Furthermore, the global performance of AMOS is determined by a complete dashboard. A dashboard contains all the indicators implemented and has the follow purpose : the data collected lead to relevant information that facilitate the company to take optimal decisions.

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