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Introduction : Les avantages d'un bon niveau de LS pour les individus sont aujourd'hui bien établis en Santé Publique. Cependant, à l’heure actuelle, il est largement reconnu que la LS ne repose pas uniquement sur les compétences individuelles, mais dépend également de la complexité et des interactions du système de soins de santé. Dès lors, la littératie organisationnelle en santé (LOS) constitue un domaine de recherche en pleine expansion, car elle joue un rôle crucial dans l'amélioration de la qualité des services. Malgré l'intérêt croissant pour la LOS, peu d'études se sont penchées sur l'expérience des usagers dans le contexte des Centres de Réadaptation Fonctionnelle (CRF). Cette étude a pour objectif d'explorer l'expérience des usagers concernant la LOS, dans un CRF, en mettant en évidence leurs besoins, les obstacles rencontrés, ainsi que les émotions qui en résultent.
Matériel et Méthodes : L'étude repose sur une approche qualitative de type phénoménologique, visant à comprendre en profondeur les vécus individuels des participants. Des entretiens semi-dirigés ont été menés auprès de douze usagers adultes inscrits depuis au moins un mois. Le choix de cette méthode a permis de recueillir des données riches et centrées sur l'expérience subjective des participants. L'échantillonnage a été effectué de manière non probabiliste, en sélectionnant les participants sur la base du volontariat.
Résultats : L'analyse des entretiens révèle quatre axes thématiques s’étalant de l’arrivée pour la première fois au sein du CRF jusqu’au jour de l’entrevue : la littératie organisationnelle en santé au regarde des usagers ; l’impact de la littératie organisationnelle en santé sur le parcours de réadaptation ; les éléments positifs ; les suggestions d’amélioration. Les résultats mettent en évidence divers obstacles, en matière de LOS, en lien avec l’infrastructure elle- même, mais souligne également la satisfaction des usagers concernant leur parcours.
Conclusion : Cette étude, inscrite dans une recherche-action, a permis de souligner l'importance de renforcer la LOS au sein du CRF « L’Intervalle ». Cela améliorerait l'expérience des usagers et leur adhésion thérapeutique, aboutirait à de meilleurs résultats de santé et augmenterait la satisfaction des patient.e.s ainsi que celle des professionnel.le.s (50). Introduction: The benefits of a good level of health literacy (HL) for individuals are well- established in Public Health. However, it is now widely recognized that HL does not rely solely on individual skills but also depends on the complexity and interactions within the healthcare system. Consequently, organizational health literacy (OHL) is a rapidly expanding research area, as it plays a crucial role in improving the quality of services. Despite the growing interest in OHL, few studies have examined the user experience in the context of Functional Rehabilitation Centers (FRC). This study aims to explore the user experience regarding OHL in an FRC, highlighting their needs, the obstacles encountered, and the resulting emotions.
Materials and Methods: The study is based on a phenomenological qualitative approach, aimed at deeply understanding the individual experiences of the participants. Semi-structured interviews were conducted with twelve adult users who had been enrolled for at least one month. The choice of this method allowed for the collection of rich data centered on the subjective experience of the participants. Sampling was done on a non-probabilistic basis, selecting participants based on their willingness to participate.
Results: The analysis of the interviews reveals four thematic areas, ranging from the first arrival at the FRC to the day of the interview: organizational health literacy from the users’ perspective; the impact of organizational health literacy on the rehabilitation process; positive elements; suggestions for improvement. The results highlight various obstacles related to OHL in connection with the infrastructure itself but also underscore the users' satisfaction with their journey.
Conclusion: This study, embedded in an action-research framework, highlighted the importance of strengthening OHL within the FRC "L’Intervalle." This would improve user experience and therapeutic adherence, lead to better health outcomes, and increase the satisfaction of both patients and professionals.

Diagnostic organisationnel --- Littératie organisationnelle en santé --- Etude qualitative --- Savoir expérientiel --- Organizational diagnosis --- Organizational health literacy --- Qualitative study --- Experiential knowledge --- Sciences de la santé humaine > Santé publique, services médicaux & soins de santé --- Sciences sociales & comportementales, psychologie > Multidisciplinaire, généralités & autres --- Sciences économiques & de gestion > Gestion de l'entreprise & théorie des organisations

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Chronic diseases account for a considerable part of the strain on health care systems and are burdensome for each affected individual and their families. In recent years, the concept of health literacy has been substantially elaborated on, particularly regarding the development and implementation of interventions at different levels, efforts to improve its measurement, and the role of communities and organizations. While a range of advancements are uncontested, specific challenges still revolve around, for example, a thorough application of modern practices of health literacy that focus on societal support of health literacy strengths and response to health literacy challenges; developing, testing, and evaluating strategies for organizational health literacy responsiveness; and improving the co-design, local ownership, and integration of health literacy actions and interventions in communities experiencing vulnerability and disadvantage. This Special Issue showcases research addressing these and further aspects about developing health literacy - particularly among people with chronic diseases - by which we mean advancements in health practices, organizations, and policies that create enabling environments in which people have the necessary knowledge and feel confident accessing, understanding, and using health information and services.

health literacy --- fishermen --- co-design --- Borollos lake --- health literacy questionnaire (HLQ) --- health inequality --- Ophelia (optimising health literacy and access) process --- eHealth literacy --- chronic pain --- self-efficacy --- psychological function --- health literacy-sensitive communication --- patient–professional relationship --- HL-COM --- information needs --- patient survey --- health information sources --- focus groups --- people with chronic illness --- HLS-GER 2 --- Germany --- cardiac rehabilitation --- heart attack --- empowerment --- health literacy development --- health literacy measurement --- non-native English users --- Nepal --- Standards for Educational and Psychological Testing --- university students --- validation study --- HCP --- rehabilitants --- agreement --- HLQ --- intraclass correlation (ICC) --- physicians --- physiotherapists --- social workers --- nurses --- orthopedic --- allergy prevention --- health professionals --- qualitative methods --- midwives --- inequality --- intervention development --- health literacy responsiveness --- organizational health literacy --- pregnancy --- health promotion --- decision making --- values --- implant care --- ethical aspects --- health-literacy development --- cochlear implants --- glaucoma implants --- cardiovascular implants --- n/a --- patient-professional relationship

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This book compiles the cutting-edge research published in the Special Issue “Emerging Issues in Occupational Health Psychology” (International Journal of Environmental Research and Public Health). The articles included in this book use strong and innovative theoretical approaches to provide evidence regarding the importance of working characteristics and resources to promote healthier and more sustainable environments in which employees can be happy and productive.

Psychology --- coronary artery disease --- mental exertion --- physical performance --- psychometric properties --- multidimensional fatigue inventory --- fatigue --- reliability and validity --- rehabilitation --- kindergarten teacher --- mindfulness --- emotional intelligence (EI) --- psychological distress --- anxiety --- depression --- emergency --- healthcare workers --- infectious disease --- insomnia --- logistic regression --- organizational justice --- SARS-CoV-2 --- sleep --- biological sex --- gender diversity --- masculinity traits --- femininity traits --- work and family demands --- work and family conflict --- Chinese culture --- systematic review --- occupational trauma --- posttraumatic stress disorder --- occupational accident --- occupational disease --- job crafting --- work engagement --- perceived work group member status diversity --- creativity --- diary study --- work ability --- gender --- age --- occupational risk --- mediation --- entrepreneurial team --- environmental dynamism --- individual innovation --- uncertainty reduction theory --- information exchange behavior --- psychological wellbeing --- proactive performance --- leader-member exchange --- team-member exchange --- job characteristics --- paradoxical leadership --- career resilience --- task performance --- self-regulation theory --- perceived green HRM --- green psychological climate --- harmonious environmental passion --- voluntary workplace green behavior --- green creativity --- employee well-being --- work stress --- latent profiles --- biomarkers --- hormones --- cortisol --- glycemia --- presenteeism --- productivity --- mental health --- technostress --- education --- dark side --- information overload --- skepticism --- inefficacy --- confirmatory factor analysis --- affective events --- sensitization-satiation effects --- job demands-resources model --- experience sampling --- growth curve modeling --- work adjustment --- remote work --- structural factors --- relational factors --- contextual factors --- COVID-19 pandemic --- COVID-19 --- PTSD --- pattern --- intrusion --- hyperarousal --- avoidance --- interpersonal conflict --- burnout --- job satisfaction --- service quality --- work-unit performance --- tourism and hospitality --- occupational health and well-being --- emotional demands --- workload --- role ambiguity --- multilevel modeling --- psychosocial workplace factors --- organizational health --- healthy leadership --- workplace health promotion --- qualitative study --- trauma --- growth --- psychological health --- workers’ wellbeing --- occupational health and safety --- n/a --- workers' wellbeing

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This book compiles the cutting-edge research published in the Special Issue “Emerging Issues in Occupational Health Psychology” (International Journal of Environmental Research and Public Health). The articles included in this book use strong and innovative theoretical approaches to provide evidence regarding the importance of working characteristics and resources to promote healthier and more sustainable environments in which employees can be happy and productive.

Psychology --- coronary artery disease --- mental exertion --- physical performance --- psychometric properties --- multidimensional fatigue inventory --- fatigue --- reliability and validity --- rehabilitation --- kindergarten teacher --- mindfulness --- emotional intelligence (EI) --- psychological distress --- anxiety --- depression --- emergency --- healthcare workers --- infectious disease --- insomnia --- logistic regression --- organizational justice --- SARS-CoV-2 --- sleep --- biological sex --- gender diversity --- masculinity traits --- femininity traits --- work and family demands --- work and family conflict --- Chinese culture --- systematic review --- occupational trauma --- posttraumatic stress disorder --- occupational accident --- occupational disease --- job crafting --- work engagement --- perceived work group member status diversity --- creativity --- diary study --- work ability --- gender --- age --- occupational risk --- mediation --- entrepreneurial team --- environmental dynamism --- individual innovation --- uncertainty reduction theory --- information exchange behavior --- psychological wellbeing --- proactive performance --- leader-member exchange --- team-member exchange --- job characteristics --- paradoxical leadership --- career resilience --- task performance --- self-regulation theory --- perceived green HRM --- green psychological climate --- harmonious environmental passion --- voluntary workplace green behavior --- green creativity --- employee well-being --- work stress --- latent profiles --- biomarkers --- hormones --- cortisol --- glycemia --- presenteeism --- productivity --- mental health --- technostress --- education --- dark side --- information overload --- skepticism --- inefficacy --- confirmatory factor analysis --- affective events --- sensitization-satiation effects --- job demands-resources model --- experience sampling --- growth curve modeling --- work adjustment --- remote work --- structural factors --- relational factors --- contextual factors --- COVID-19 pandemic --- COVID-19 --- PTSD --- pattern --- intrusion --- hyperarousal --- avoidance --- interpersonal conflict --- burnout --- job satisfaction --- service quality --- work-unit performance --- tourism and hospitality --- occupational health and well-being --- emotional demands --- workload --- role ambiguity --- multilevel modeling --- psychosocial workplace factors --- organizational health --- healthy leadership --- workplace health promotion --- qualitative study --- trauma --- growth --- psychological health --- workers' wellbeing --- occupational health and safety --- coronary artery disease --- mental exertion --- physical performance --- psychometric properties --- multidimensional fatigue inventory --- fatigue --- reliability and validity --- rehabilitation --- kindergarten teacher --- mindfulness --- emotional intelligence (EI) --- psychological distress --- anxiety --- depression --- emergency --- healthcare workers --- infectious disease --- insomnia --- logistic regression --- organizational justice --- SARS-CoV-2 --- sleep --- biological sex --- gender diversity --- masculinity traits --- femininity traits --- work and family demands --- work and family conflict --- Chinese culture --- systematic review --- occupational trauma --- posttraumatic stress disorder --- occupational accident --- occupational disease --- job crafting --- work engagement --- perceived work group member status diversity --- creativity --- diary study --- work ability --- gender --- age --- occupational risk --- mediation --- entrepreneurial team --- environmental dynamism --- individual innovation --- uncertainty reduction theory --- information exchange behavior --- psychological wellbeing --- proactive performance --- leader-member exchange --- team-member exchange --- job characteristics --- paradoxical leadership --- career resilience --- task performance --- self-regulation theory --- perceived green HRM --- green psychological climate --- harmonious environmental passion --- voluntary workplace green behavior --- green creativity --- employee well-being --- work stress --- latent profiles --- biomarkers --- hormones --- cortisol --- glycemia --- presenteeism --- productivity --- mental health --- technostress --- education --- dark side --- information overload --- skepticism --- inefficacy --- confirmatory factor analysis --- affective events --- sensitization-satiation effects --- job demands-resources model --- experience sampling --- growth curve modeling --- work adjustment --- remote work --- structural factors --- relational factors --- contextual factors --- COVID-19 pandemic --- COVID-19 --- PTSD --- pattern --- intrusion --- hyperarousal --- avoidance --- interpersonal conflict --- burnout --- job satisfaction --- service quality --- work-unit performance --- tourism and hospitality --- occupational health and well-being --- emotional demands --- workload --- role ambiguity --- multilevel modeling --- psychosocial workplace factors --- organizational health --- healthy leadership --- workplace health promotion --- qualitative study --- trauma --- growth --- psychological health --- workers' wellbeing --- occupational health and safety