Narrow your search

Library

ULiège (4)

Hogeschool West-Vlaanderen (1)

KBC (1)

Vlerick Business School (1)


Resource type

dissertation (4)

book (3)


Language

English (4)

French (3)


Year
From To Submit

2024 (1)

2022 (1)

2021 (1)

2020 (1)

2019 (1)

More...
Listing 1 - 7 of 7
Sort by

Book
Marketing automation unleashed : the strategic path to B2B Growth
Author:
ISBN: 9781599327389 Year: 2020 Publisher: Charleston : Advantage Media Group,

Loading...
Export citation

Choose an application

Bookmark

Abstract

The Marketer’s Manual to All Things AutomatedAt a time when the importance of understanding the world of automated marketing has never been greater, Marketing Automation Unleashed: The Strategic Path to B2B Growth takes readers on an in-depth exploration of marketing automation and its significant impact on how we do business today.Casey Cheshire employs nearly a decade of experience as a marketing leader and consultant, as well as his in-depth discussions with industry experts, to deliver a comprehensive tutorial on the wide array of strategies, techniques, tools, and uses of marketing automation.Cheshire explains in detail how to build a successful marketing automation campaign by following the “Cheshire Success Index,” a ten-step program divided into four distinct phases: Foundational, Growth, Alignment, and Optimization. Each phase leads readers through a series of questions and strategies to aid them in setting up cutting-edge marketing campaigns that are as effective as they are efficient. Along the way you will discover ways to bridge the all-too-common gap between sales and marketing teams, tools to help you identify and engage your customer, new techniques for nurturing your customer, and how to test the effectiveness of your campaign as it progresses without the tedious headache of traditional methods. Marketing Automation Unleashed: The Strategic Path to B2B Growth is an easy-to-read guide through the changing terrain of the marketing world, one focused on the ultimate goal of generating revenue rather than simply bringing in lead.


Dissertation
Mémoire
Authors: --- --- ---
Year: 2021 Publisher: Liège Université de Liège (ULiège)

Loading...
Export citation

Choose an application

Bookmark

Abstract

During his internship in a Belgian Fintech company, the researcher of this thesis observed the complexity of the sales process of companies working in the same context as his internship company. Companies selling expensive and sophisticated solutions to large enterprises often have long and complex sales cycles, involving a high number of decision-makers. It is complicated for a company to sell in such a context. This is why more and more of these companies are implementing ABM (Account-Based Marketing). This recent concept is a strategy used by companies, in which sales and marketing focus their efforts on large companies – called accounts – with a high sales potential.
In spite of that, ABM is an understudied subject. In fact, while it is the new B2B marketing buzzword in the managerial world, there is very little academic literature on the topic. Companies that want to get into ABM can find countless information on the topic on the Internet but there are no academic recommendations on how to actually implement it. This is why the first contribution of this thesis is the creation of an ABM implementation framework. This step-by-step guide will help managers to implement ABM within their company or to improve their already existing ABM process.
The experts in this domain all agree that sales and marketing alignment is a prerequisite for successful ABM. However, just like for the first contribution, there is no academic literature supporting this statement. Therefore, sales and marketing alignment in the context of ABM has been researched in this thesis. The results are recommendations that identify the elements of ABM on which sales and marketing must be aligned, the reasons why the alignment is important, and the ways to align both services. They can be used by managers willing to align both services in their ABM strategy.
For this qualitative research, the researcher used the case study methodology, and his internship company as the case company. The ABM experience of this company has been captured by an in-depth interview and a focus group. On top of that, the documentary evidence from two non-scientific books was gathered and used. Combined, these data collection methods have enabled the researcher to develop the findings of his research.
These two above-mentioned contributions allow for the increase of the academic knowledge on the topic. Next to this, they can support managers in implementing or improving ABM within their company.


Book
The AI Marketing Playbook : Concepts * Methods * Applications.
Author:
ISBN: 1501520032 Year: 2024 Publisher: Bloomfield : Mercury Learning & Information,

Loading...
Export citation

Choose an application

Bookmark

Abstract

Explore the transformative world of AI-driven marketing by integrating Artificial Intelligence into modern marketing strategies. This book is designed to help businesses optimize their operations, personalize customer experiences, and harness the full potential of AI to drive growth and innovation. You will learn the foundational concepts of AI and machine learning, discover best practices for data hygiene, structuring, and optimization, and explore how AI tools can transform customer data into actionable insights, enhancing your ability to create personalized and effective marketing campaigns. The book is tailored for marketing professionals, business owners, and digital strategists who are eager to integrate AI into their marketing practices. It is equally valuable for beginners and experienced marketers who want to stay at the forefront of the rapidly evolving digital marketing landscape. FEATURES Includes step-by-step guides for implementing AI tools in SEO, social media, and email Covers the use of AI to analyze customer behavior, benefits of chatbots, and AI-powered customer service Features real-world cases from leading companies like Netflix, Amazon, and Spotify Uses AI tools to transform customer data into actionable insights for more effective campaigns TABLE OF CONTENTS1: Introduction to AI Marketing. 2: Understanding AI and Machine Learning. 3: Preparing Your Data for AI. 4: Using AI to Analyze Customer Behavior. 5: Personalization with AI. 6: Chatbots and AI-Powered Customer Service. 7: Image and Video Recognition with AI. 8: Using AI for Social Media Marketing. 9: Predictive Analytics with AI. 10: Email Marketing with AI. 11: Search Engine Optimization with AI. 12: Using AI for Content Marketing. 13: Marketing Automation with AI. 14: Using AI for Sales Enablement. 15: Ethical Considerations and the Future of AI in Marketing.


Book
Dynamic customer strategy : today's CRM
Author:
ISBN: 1606496972 Year: 2014 Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press,

Loading...
Export citation

Choose an application

Bookmark

Abstract

Marketers, merchandisers, and sales executives alike are struggling with Big Data--the data streaming at increasing speeds from myriad channels and options for communicating with customers. The tools are likely to continue to multiply, paralyzing many executives with simply too many choices. Using data from a four-year study, this book provides a process for rigorous decision making, eliminating the paralysis and optimizing decision making for marketing performance. This book is intended for a broad audience including students and professors in graduate business schools, and practicing business executives. The goal is to inform marketing practice and help current and future business leaders navigate through the competitive storms unleashed by technological change.


Dissertation
Optimisation du taux de conversion du site e-commerce via la relance par e-mail des paniers abandonnés
Authors: --- --- --- ---
Year: 2016 Publisher: Liège Université de Liège (ULiège)

Loading...
Export citation

Choose an application

Bookmark

Abstract

In November 2014, the company Planet Parfum decided to rise up to the challenge of the digital shift by launching its own e-commerce platform. However, keeping a firm grip on the Web evolutions remains a real challenge, reflected by the gap between the new customers' expectations and businesses that have trouble providing the right solution. 
Nowadays as the conversion rate only reaches 2%, Planet Parfum would like to convert more visitors into customers on its e-shop. In order to reach this goal, we focused our « thesis » on an e-mail retargeting strategy, and more specifically on the process of sending e-mail to recover abandoned shopping carts. Indeed, on average 80% of the visitors do not complete their checkout process and are regrettably not retargeted. There is clear evidence that this undoubtedly high statistic is unfortunate and harmful for the turnover of an online store such as the one of Planet Parfum.
After an in-depth theoretical documentation, we observed and studied the shopping cart abandonment e-mail campaigns of various e-commerce platforms, to ultimately create and implement our own strategy. Finally we conducted a test on the timing to send out the e-mail. The results confirmed that the adage « we need to strike while the iron is hot » applies to our retargeting application. Nevertheless, we recommend the company to experiment, through several A/B tests, all the mailing components likely to encourage the cart abandoners to complete their purchase, in order to find the best e-mail recovery campaign for it. 
In conclusion, the abandoned cart e-mail strategy and its level of sophistication are the key assets for a succeeded customer experience and a strategic vector for the turnover increase. In order to achieve this goal, there is nothing better than testing, accustoming and optimizing any e-mail components.


Dissertation
Mise en place d'une stratégie digitale d'inbound marketing en vue de promouvoir un nouveau site internet commercial et d'aider les commerciaux dans leurs méthodes de prospection.
Authors: --- --- --- ---
Year: 2019 Publisher: Liège Université de Liège (ULiège)

Loading...
Export citation

Choose an application

Bookmark

Abstract

Vedia is a local television in the area of Verviers since 1988. In addition of informing people, the company also offers services such as video production, studio rental, broadcast of advertising and communication trainings. However, no one or few people only knows about it. This problem is caused by the lack of online presence. Indeed, Vedia has no website or social network pages to display its services. Vedia is currently developing a commercial website to reach its customers easier but it is not operational yet. As a result, the sales representatives encounter problems in finding new customers and Vedia sees its turnover fall dramatically. It is therefore necessary to improve its online presence as soon as possible. This essay will focus on this problem and will try to develop a solution to help Vedia grow its sales. 

First of all, this document will help Vedia develop an online presence by implementing an Inbound Marketing Strategy. This strategy is based on the publishing of content on the website to increase the visibility of the company and also to attract people. In other words, one section of the website should look like a blog with high-quality articles inside. You will find in this essay all stages to set up this strategy successfully: the Personas, the social networks, the SMART objectives, the main steps of the strategy, the key performance indicators, the workflows and a comparison of marketing automation tools. Moreover, you will find in the appendix of this document some advices to create the new website. 

Finally, the second part of this essay aims to help the sales representatives with the social networks. The goal is to use them in their sales prospection to find new customers easier, to maintain relationship with them and to improve the company’s online awareness. The sales representatives should also integrate a solution of CRM to have a better monitoring of the customers and therefore a better relationship with them.


Dissertation
Mémoire-projet
Authors: --- --- ---
Year: 2022 Publisher: Liège Université de Liège (ULiège)

Loading...
Export citation

Choose an application

Bookmark

Abstract

Les réseaux sociaux font partie intégrante de notre quotidien. Nous pouvons même avoir accès à notre propre data et nos propres statistiques. N’avez-vous jamais reçu de notification vous informant que votre moyenne de temps d’écran avait augmenté ? L’année 2021 correspond à « 12,5 trillions d’heures passées en ligne » d’après l’étude digital WeAreSocial 2022. Il est essentiel pour les entreprises d’intégrer ce monde digital et d’établir une véritable stratégie. Les entreprises doivent comprendre les enjeux de la digitalisation, de l’opportunité d’une visibilité sur internet et surtout d’un nouveau canal de vente, qu’il soit accessoire ou principal.Nous avons vu dans la revue littéraire les éléments théoriques qui nous permette de poser les bases. Nous avons commencé par la différence entre marketing et le marketing digital, les spécificités du BtoB pour répondre à la problématique : 'Comment implémenter une stratégie de digital marketing BtoB ?' Le cas de Greight et ØPP startup studio.

Listing 1 - 7 of 7
Sort by