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Within the next five years, millennials will constitute 75% of the global workforce. However, because this generation faces more economical difficulties than the previous ones, they tend to be overlooked by insurance companies like AG Insurance who focus more on wealthier customer segments. Nonetheless, if insurers wait for millennials to correspond to their target requirements before starting to put into place processes to attract them, they might just miss the mark. The goal of this thesis was first to understand how the expectations that the millennials have influence the churn rate for the subscription to non-life insurance products. The second objective was to give recommendations to reduce this drop-out rate at AG Insurance
loyalty --- millennials --- customer experience --- customer journey --- churn rate --- non-life insurances --- insurances --- fidélisation --- milléniaux --- expérience client --- parcours client --- taux de désabonnement --- assurances non-vie --- assurances --- Sciences économiques & de gestion > Marketing
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"Employee turnover is recognised as costly". The consequences of an employee’s departure result in a loss for the employer in terms of training and productivity. That is, employers do not want to lose their workers. Previous studies have shown that employee benefits plans can be suitable and relevant to deal with retention and companies’ attractiveness. Thanks to them, an employer can differentiate himself from another employer. Group insurances are mainly used to provide an extra-legal pension capital. In Belgium, many employers offer this kind of retirement plan. Although some authors have studied the consequences of implementing different employee benefits plans, in Belgium, there is a lack of interest in research studies regarding the impact of a group insurance on employee retention in companies. The aim of this master thesis is to develop a specific thought on the group insurance offered, in Belgium, by employers to their employees and to establish if there is a causal link between this specific employee benefit and employee loyalty. This thesis provides a current assessment of the situation of employee retention in Belgium through a group insurance. In this study, we try to answer our research question: “the practice of employee retention in Belgium through the group insurance: is it relevant and efficient?”. The first part which is theoretical helps to acquire a better understanding of the group insurance. A literature review is carried out to take meaning of important factors in retention and loyalty of employees. The second part concerns the methodology used which is the qualitative research through semi-structured interviews. To answer the main research question, we have formulated five sub-questions to have specific items to discuss during the interviews. They describe the employees’ knowledge about group insurances; they explain how this cash alternative is perceived by employees; they discuss the motivations of employers to implement a group insurance; they search of an asymmetry (if any) between the employees’ perception of this product and the offer made by employers as well as whether a group insurance is a retention factor in companies. Our contribution is to raise awareness among employers and employees as well as any interested person about the relevance (or not) and the possibilities (or not) of staff retention via the use of the group insurance. The findings show that there is a weakness in the employees’ knowledge about group insurances including tax benefits and guarantees except the retirement capital. Employers use them mainly due to tax efficiency and epidemic trend to attract people. A group insurance taken individually is not enough to retain employees, insofar factors that make candidates stay within 'their' company are not only financial ones. We use the metaphor of a candidate, which is the 'three-legged stool'. There must be a balance between the "social" factor, the "salary package" and the "work task". A group insurance is an element that can be part of the employee's salary package. The salary package can be a criterion on which employees decide according to all their own important criteria (to come, to stay or to leave a company). A qualified opinion seems us more prudent to answer the research question, we can say that in our sample (and only within), a group insurance can sometimes play a "secondary" and "indirect" role in retention. Even if a group insurance is not seen as a key factor in retention, as it is explained in this master thesis, if employers want to raise the group insurance influence, communication by employers (on tax benefits for employees and other guarantees (if any)) as required by some employees and a revision of the group insurance contribution amount can be key factors in the employees’ understanding and appreciation and thus can lead to a stronger impact.
assurance groupe --- assurance de groupe --- assurances vie --- fidélisation --- rétention --- assurances --- group insurance --- retention --- employee turnover --- insurances --- employee benefits --- life insurances --- Sciences économiques & de gestion > Finance --- Sciences économiques & de gestion > Gestion des ressources humaines --- Sciences économiques & de gestion > Multidisciplinaire, généralités & autres
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Life insurance --- Health insurance --- Assurance-vie --- Health insurance. --- Life insurance. --- Insurance, Health. --- Insurance, Life. --- Life Insurance --- Insurances, Life --- Life Insurances --- Group Health Insurance --- Health Insurance --- Health Insurance, Voluntary --- Health Insurance, Group --- Insurance, Group Health --- Insurance, Voluntary Health --- Voluntary Health Insurance --- Insurance --- ziekteverzekering --- verzekeringen --- Business, Economy and Management --- Business Management --- Finance --- General and Others
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Social medicine --- Life insurance --- Medical examinations --- Insurance, Life. --- Physical Examination. --- Prognosis. --- 11.01 --- Prognoses --- Examination, Physical --- Physical Examinations and Diagnoses --- Examinations, Physical --- Physical Examinations --- Surgical Clearance --- Life Insurance --- Insurances, Life --- Life Insurances --- Verzekeringsgeneeskunde ; Levensverzekering --- Prognostic Factors --- Factor, Prognostic --- Factors, Prognostic --- Prognostic Factor --- Independent Medical Evaluation --- Life insurance - Medical examinations
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Life insurance --- Health insurance --- Health insurance. --- Life insurance. --- Insurance, Health. --- Insurance, Life. --- Life Insurance --- Insurances, Life --- Life Insurances --- Group Health Insurance --- Health Insurance --- Health Insurance, Voluntary --- Health Insurance, Group --- Insurance, Group Health --- Insurance, Voluntary Health --- Voluntary Health Insurance --- United States. --- Finance --- Business, Economy and Management --- Actuarial Science, Insurance and Risk Management
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Actuarial mathematics --- Insurance law --- Insurance --- Life insurance --- Assurance --- Assurance-vie --- Periodicals. --- Periodicals --- Périodiques --- Life insurance. --- Insurance. --- #BA00834 --- 01.06 --- 10.03.a --- Tijdschriften Reeksen --- Actuariaat Algemeen --- Périodiques --- Assurance (Insurance) --- Coverage, Insurance --- Indemnity insurance --- Insurance coverage --- Insurance industry --- Insurance protection --- Mutual insurance --- Underwriting --- Life Insurance --- Insurances, Life --- Life Insurances --- Industries --- Tijdschriften ; Reeksen --- Actuariaat ; Algemeen --- Finance --- Insurance, Life --- Insurance, Life. --- Business, Economy and Management --- Law --- Insurance Law --- Viatical settlements --- Plans --- Ubezpieczenie na życie --- Ubezpieczenie na życie. --- Ubezpieczenie na życie.
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Insurance companies routinely use an individual's medical history and family medical history in determining eligibility for life insurance; this is part of the process of medical underwriting. Insurers have also long used genetic information, often derived from family history, in underwriting. But rapid advances in gene identification and genetic testing are changing the way we look at genetic information. Should the results of genetic testing (which might identify a predisposition toward disease not related to medical history) be available to life insurance medical underwriters? Few if any life insurers currently require genetic testing, but there are no laws or regulations prohibiting its use. Genetics and Life Insurance examines the complex economic, legal, and social issues surrounding the use of genetic information in life insurance underwriting. The contributors are legal scholars, representatives of the life insurance industry (including an actuary and an insurance physician), a geneticist, a genetic counselor, a philosopher, and a consumer advocate. They explore all aspects of an issue that has only recently drawn the attention of policymakers and the public.The book opens with a report on the results of a public opinion poll on genetics and life insurance. Succeeding chapters present the insurer perspective, a discussion of the economics of risk selection in life insurance, background information on the process of underwriting, a scientific analysis of genetic risks and mortality rates, a philosophical discussion of fairness and genetic underwriting, the viewpoints of consumers and genetics counselors, a comparison of different international policy approaches to the issue, and a legal analysis of antitrust implications when insurers collaborate in setting standards for medical underwriting. In the final chapter the editor addresses various policy options, examining the pros and cons of each one and assessing their political feasibility.
Life insurance --- Genetics --- Bioethics --- Insurance, Life. --- Bopetjoca; Ossies/ --- Genetics. --- Biology --- Biomedical ethics --- Life sciences --- Life sciences ethics --- Science --- Embryology --- Mendel's law --- Adaptation (Biology) --- Breeding --- Chromosomes --- Heredity --- Mutation (Biology) --- Variation (Biology) --- Genetic Structures --- Genetic Phenomena --- Life Insurance --- Insurances, Life --- Life Insurances --- Medical examinations --- Moral and ethical aspects --- bio-ethiek (medische, biomedische ethiek, bio-ethische aspecten) --- genetica (genen) --- genetisch onderzoek --- medisch onderzoek --- bioéthique (éthique médicale, biomédicale, aspects bioéthiques) --- génétique (gènes) --- recherche génétique --- examen médical --- Bioethics. --- Medical examinations.
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Life insurance --- Insurance, Life. --- Life Expectancy. --- Public Health. --- Vital Statistics. --- Life insurance. --- United States --- United States. --- Insurance, Life --- Life Expectancy --- Vital Statistics --- Periodicals --- Registration of Vital Statistics --- Registration, Vital Statistics --- Statistics, Vital --- Vital Statistics Registration --- Registrations, Vital Statistics --- Vital Statistics Registrations --- Life Extension --- Years of Potential Life Lost --- Expectancies, Life --- Expectancy, Life --- Life Expectancies --- Life Insurance --- Insurances, Life --- Life Insurances --- Public health --- Santé publique --- periodicals --- periodicals. --- Périodiques --- Etats-Unis --- Statistiques de l'état civil --- MDHEALTH --- Longevity --- Mortality, Premature --- Insurance --- Periodicals. --- Medical statistics --- Mortality --- Arts and Humanities --- Business, Economy and Management --- Education & Careers --- Finance --- Public health. --- Medical statistics. --- Mortality. --- Public health - United States - Periodicals. --- United States - Statistics, Vital - Periodicals. --- United States of America
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Life insurance --- Insurance, Life --- Life insurance. --- Lebensversicherung. --- Statistik. --- USA. --- Insurance --- Viatical settlements --- Life Insurance --- Insurances, Life --- Life Insurances --- Plans --- United States. --- ABŞ --- ABSh --- Ameerika Ühendriigid --- America (Republic) --- Amerika Birlăshmish Shtatlary --- Amerika Birlăşmi Ştatları --- Amerika Birlăşmiş Ştatları --- Amerika ka Kelenyalen Jamanaw --- Amerika Qūrama Shtattary --- Amerika Qŭshma Shtatlari --- Amerika Qushma Shtattary --- Amerika (Republic) --- Amerikai Egyesült Államok --- Amerikanʹ Veĭtʹsėndi͡avks Shtattnė --- Amerikări Pĕrleshu̇llĕ Shtatsem --- Amerikas Forenede Stater --- Amerikayi Miatsʻyal Nahangner --- Ameriketako Estatu Batuak --- Amirika Carékat --- AQSh --- Ar. ha-B. --- Arhab --- Artsot ha-Berit --- Artzois Ha'bris --- Bí-kok --- Ē.P.A. --- É.-U. --- EE.UU. --- Egyesült Államok --- ĒPA --- Estados Unidos --- Estados Unidos da América do Norte --- Estados Unidos de América --- Estaos Xuníos --- Estaos Xuníos d'América --- Estatos Unitos --- Estatos Unitos d'America --- Estats Units d'Amèrica --- Ètats-Unis d'Amèrica --- États-Unis d'Amérique --- ÉU --- Fareyniḳṭe Shṭaṭn --- Feriene Steaten --- Feriene Steaten fan Amearika --- Forente stater --- FS --- Hēnomenai Politeiai Amerikēs --- Hēnōmenes Politeies tēs Amerikēs --- Hiwsisayin Amerikayi Miatsʻeal Tērutʻiwnkʻ --- Istadus Unidus --- Jungtinės Amerikos valstybės --- Mei guo --- Mei-kuo --- Meiguo --- Mî-koet --- Miatsʻyal Nahangner --- Miguk --- Na Stàitean Aonaichte --- NSA --- S.U.A. --- SAD --- Saharat ʻAmērikā --- SASht --- Severo-Amerikanskie Shtaty --- Severo-Amerikanskie Soedinennye Shtaty --- Si͡evero-Amerikanskīe Soedinennye Shtaty --- Sjedinjene Američke Države --- Soedinennye Shtaty Ameriki --- Soedinennye Shtaty Severnoĭ Ameriki --- Soedinennye Shtaty Si͡evernoĭ Ameriki --- Spojené obce severoamerické --- Spojené staty americké --- SShA --- Stadoù-Unanet Amerika --- Stáit Aontaithe Mheiriceá --- Stany Zjednoczone --- Stati Uniti --- Stati Uniti d'America --- Stâts Unîts --- Stâts Unîts di Americhe --- Steatyn Unnaneysit --- Steatyn Unnaneysit America --- SUA --- Sŭedineni amerikanski shtati --- Sŭedinenite shtati --- Tetã peteĩ reko Amérikagua --- U.S. --- U.S.A. --- United States of America --- Unol Daleithiau --- Unol Daleithiau America --- Unuiĝintaj Ŝtatoj de Ameriko --- US --- USA --- Usono --- Vaeinigte Staatn --- Vaeinigte Staatn vo Amerika --- Vereinigte Staaten --- Vereinigte Staaten von Amerika --- Verenigde State van Amerika --- Verenigde Staten --- VS --- VSA --- Wááshindoon Bikéyah Ałhidadiidzooígíí --- Wilāyāt al-Muttaḥidah --- Wilāyāt al-Muttaḥidah al-Amirīkīyah --- Wilāyāt al-Muttaḥidah al-Amrīkīyah --- Yhdysvallat --- Yunaeted Stet --- Yunaeted Stet blong Amerika --- ZDA --- Združene države Amerike --- Zʹi͡ednani Derz͡havy Ameryky --- Zjadnośone staty Ameriki --- Zluchanyi͡a Shtaty Ameryki --- Zlucheni Derz͡havy --- ZSA --- Business, Economy and Management --- Finance
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Insurance --- Assurance de biens --- Assurance-dommages --- Assurance-vie --- Assurance-maladie --- Property insurance --- Casualty insurance --- Life insurance --- Health insurance --- Casualty insurance. --- Health insurance. --- Life insurance. --- Property insurance. --- United States. --- ABŞ --- ABSh --- Ameerika Ühendriigid --- America --- Amerika Birlăshmish Shtatlary --- Amerika Birlăşmi Ştatları --- Amerika Birlăşmiş Ştatları --- Amerika ka Kelenyalen Jamanaw --- Amerika Qūrama Shtattary --- Amerika Qŭshma Shtatlari --- Amerika Qushma Shtattary --- Amerika --- Amerikai Egyesült Államok --- Amerikanʹ Veĭtʹsėndi︠a︡vks Shtattnė --- Amerikări Pĕrleshu̇llĕ Shtatsem --- Amerikas Forenede Stater --- Amerikayi Miatsʻyal Nahangner --- Ameriketako Estatu Batuak --- Amirika Carékat --- AQSh --- Ar. ha-B. --- Arhab --- Artsot ha-Berit --- Artzois Ha'bris --- Bí-kok --- Ē.P.A. --- EE.UU. --- Egyesült Államok --- ĒPA --- Estados Unidos --- Estados Unidos da América do Norte --- Estados Unidos de América --- Estaos Xuníos --- Estaos Xuníos d'América --- Estatos Unitos --- Estatos Unitos d'America --- Estats Units d'Amèrica --- Ètats-Unis d'Amèrica --- États-Unis d'Amérique --- Fareyniḳṭe Shṭaṭn --- Feriene Steaten --- Feriene Steaten fan Amearika --- Forente stater --- FS --- Hēnomenai Politeiai Amerikēs --- Hēnōmenes Politeies tēs Amerikēs --- Hiwsisayin Amerikayi Miatsʻeal Tērutʻiwnkʻ --- Istadus Unidus --- Jungtinės Amerikos valstybės --- Mei guo --- Mei-kuo --- Meiguo --- Mî-koet --- Miatsʻyal Nahangner --- Miguk --- Na Stàitean Aonaichte --- NSA --- S.U.A. --- SAD --- Saharat ʻAmērikā --- SASht --- Severo-Amerikanskie Shtaty --- Severo-Amerikanskie Soedinennye Shtaty --- Si︠e︡vero-Amerikanskīe Soedinennye Shtaty --- Sjedinjene Američke Države --- Soedinennye Shtaty Ameriki --- Soedinennye Shtaty Severnoĭ Ameriki --- Soedinennye Shtaty Si︠e︡vernoĭ Ameriki --- Spojené staty americké --- SShA --- Stadoù-Unanet Amerika --- Stáit Aontaithe Mheiriceá --- Stany Zjednoczone --- Stati Uniti --- Stati Uniti d'America --- Stâts Unîts --- Stâts Unîts di Americhe --- Steatyn Unnaneysit --- Steatyn Unnaneysit America --- SUA --- Sŭedineni amerikanski shtati --- Sŭedinenite shtati --- Tetã peteĩ reko Amérikagua --- U.S. --- U.S.A. --- United States of America --- Unol Daleithiau --- Unol Daleithiau America --- Unuiĝintaj Ŝtatoj de Ameriko --- US --- USA --- Usono --- Vaeinigte Staatn --- Vaeinigte Staatn vo Amerika --- Vereinigte Staaten --- Vereinigte Staaten von Amerika --- Verenigde State van Amerika --- Verenigde Staten --- VS --- VSA --- Wááshindoon Bikéyah Ałhidadiidzooígíí --- Wilāyāt al-Muttaḥidah --- Wilāyāt al-Muttaḥidah al-Amirīkīyah --- Wilāyāt al-Muttaḥidah al-Amrīkīyah --- Yhdysvallat --- Yunaeted Stet --- Yunaeted Stet blong Amerika --- ZDA --- Združene države Amerike --- Zʹi︠e︡dnani Derz︠h︡avy Ameryky --- Zjadnośone staty Ameriki --- Zluchanyi︠a︡ Shtaty Ameryki --- Zlucheni Derz︠h︡avy --- ZSA --- AB --- America (Republic) --- Amerika (Republic) --- Amerikanʹ Veĭtʹsėndi͡avks Shtattn --- Saharat ʻAmērik --- Si͡evero-Amerikanskīe Soedinennye Shtaty --- Soedinennye Shtaty Si͡evernoĭ Ameriki --- Spojené staty americk --- Stáit Aontaithe Mheirice --- Wááshindoon Bikéyah Ałhidadiidzooígí --- Zʹi͡ednani Derz͡havy Ameryky --- Zluchanyi͡a Shtaty Ameryki --- Zlucheni Derz͡havy --- Insurance, Casualty --- Insurance, Life --- Viatical settlements --- Health plans, Prepaid --- Insurance, Health --- Medical care, Prepaid --- Medical insurance --- Prepaid health plans --- Prepaid medical care --- Sickness insurance --- Ambulance service --- Health care reform --- Home care services --- Hospitals --- Medically uninsured persons --- Surgical clinics --- Insurance, Property --- Plans --- Prospective payment --- Emergency services --- Outpatient services --- Rehabilitation services --- Spojené obce severoamerick --- Life Insurance --- Insurances, Life --- Life Insurances --- Group Health Insurance --- Health Insurance --- Health Insurance, Voluntary --- Health Insurance, Group --- Insurance, Group Health --- Insurance, Voluntary Health --- Voluntary Health Insurance --- Amerikanʹ Veĭtʹsėndi͡avks Shtattnė --- É.-U. --- ÉU --- Spojené obce severoamerické
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