Listing 1 - 10 of 149 | << page >> |
Sort by
|
Choose an application
Choose an application
Journey workers --- Artisans --- History --- History
Choose an application
Artisans --- Journey workers --- History --- History
Choose an application
Guilds --- Artisans --- Apprentices --- Journey workers
Choose an application
The Journey Mapping Playbook is an accessible how-to toolkit aimed at customer experience and marketing professionals looking for ways to improve customer and employee experience. Using visualisation, templates and case studies this is a practical guide to planning, facilitating and delivering a strategic, supportive and effective journey mapping workshop. The Journey Mapping Playbook is based on the author’s real-world experience of running hundreds of journey mapping sessions. Understanding the priorities and pain points in customers’ lives is critical to achieve business success. Helping you to nurture better and more profitable customer experiences, this book will help you to: Define journey mapping Understand why it is commercially important Prioritise which journeys to focus on and how Decide who to invite and which tools to prepare Plan for an effective session Make every stage of the journey relevant and purposeful Build an ongoing programme The Journey Mapping Playbook shows you how to understand your customers better, whatever the size or sector of your business. Jerry Angrave, Founder and CEO of Empathyce, UK
Customer relations. --- Customer journey mapping. --- client journey mapping. --- customer experience. --- employee experience. --- employee journey mapping.
Choose an application
Austrian literature --- Journey, Elias Canetti --- Canetti, Elias,
Choose an application
Y a-t-il origine commune entre les corporations antiques et les œuvriers médiévaux, entre les Compagnons et les Maçons ? Plusieurs courants de pensée s'affrontent depuis toujours sans pour autant parvenir à un consensus. Un fait semble néanmoins satisfaire l'ensemble des acteurs en présence : en faisant remonter leurs origines à l'époque des corporations antiques et des bâtisseurs de cathédrales pour la partie opérative, et à des origines mythiques pour leurs légendes et leurs rituels. Héritiers probables de ces corporations, ils ont su transmettre, de siècle en siècle, des valeurs morales, des vertus et une éthique professionnelle. L'imaginaire social ne continue-t-il pas à véhiculer cette expression où Maîtres d'œuvre et Compagnons sont toujours " les Meilleurs Ouvriers que la France puisse porter " ; leurs réalisations modernes n'en sont-elles pas la preuve ? Si de nos jours la formation manuelle ne rime pas avec la réussite scolaire et professionnelle, ce livre va tenter de montrer à quel point l'idéologie, la déontologie de ces " Maîtres Compagnons " peut redonner l'éclat nécessaire à la valorisation et à l'apprentissage de nos métiers manuels.
Compagnonnages --- Journey workers --- Compagnonnage --- Compagnons (Artisans)
Choose an application
Extended store has been a work of mapping the phenomena of digitalization that effects spaces and above all the world of retail. Apps allow interaction between users and brands, the book hosts a selection of those which are redesigning spaces, changing their forms, hierarchies, flow systems, arrangement of goods, experiences, and dimensions. The store takes on completely new dimensions and characteristics, in addition to sales, that of exhibition, performance, entertainment, engagement and sensory immersion. The store is a place tailored to the desires and sensory, psychological, and temporal needs of those who want to encounter the brand. The extended store will be a shop spread throughout the territory, it will be more connected, more available, more open and at the same time closer, mass customized, but above all it will be more digitalized and able to fulfil and modify itself more quickly and faithfully to needs and desires. Shops will not disappear in the 21st century, but they will have to change (if they have not already done so) to survive. They will have to evolve by integrating technological solutions that are not only back-end (as they have done so far), but front-end, and therefore available to customers in the shop as in the cases reported in the book.
Choose an application
Choose an application
Extended store has been a work of mapping the phenomena of digitalization that effects spaces and above all the world of retail. Apps allow interaction between users and brands, the book hosts a selection of those which are redesigning spaces, changing their forms, hierarchies, flow systems, arrangement of goods, experiences, and dimensions. The store takes on completely new dimensions and characteristics, in addition to sales, that of exhibition, performance, entertainment, engagement and sensory immersion. The store is a place tailored to the desires and sensory, psychological, and temporal needs of those who want to encounter the brand. The extended store will be a shop spread throughout the territory, it will be more connected, more available, more open and at the same time closer, mass customized, but above all it will be more digitalized and able to fulfil and modify itself more quickly and faithfully to needs and desires. Shops will not disappear in the 21st century, but they will have to change (if they have not already done so) to survive. They will have to evolve by integrating technological solutions that are not only back-end (as they have done so far), but front-end, and therefore available to customers in the shop as in the cases reported in the book.
Listing 1 - 10 of 149 | << page >> |
Sort by
|