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In this lively study, Rachel Sherman goes behind the scenes in two urban luxury hotels to give a nuanced picture of the workers who care for and cater to wealthy guests by providing seemingly unlimited personal attention. Drawing on in-depth interviews and extended ethnographic research in a range of hotel jobs, including concierge, bell person, and housekeeper, Sherman gives an insightful analysis of what exactly luxury service consists of, how managers organize its production, and how workers and guests negotiate the inequality between them. She finds that workers employ a variety of practices to assert a powerful sense of self, including playing games, comparing themselves to other workers and guests, and forming meaningful and reciprocal relations with guests. Through their contact with hotel staff, guests learn how to behave in the luxury environment and come to see themselves as deserving of luxury consumption. These practices, Sherman argues, help make class inequality seem normal, something to be taken for granted. Throughout, Class Acts sheds new light on the complex relationship between class and service work, an increasingly relevant topic in light of the growing economic inequality in the United States that underlies luxury consumption.
Hospitality industry --- Hotels --- Luxuries --- Social classes --- Luxury goods --- Luxury services --- Commercial products --- Hotels, taverns, etc. --- Inns --- Boardinghouses --- Taverns (Inns) --- Service industries --- Customer services --- Management. --- Social aspects --- Hotel management --- Accueil (Tourisme) --- Hôtels --- Produits de luxe --- Classes sociales --- Service à la clientèle --- Gestion --- Aspect social --- america. --- behind the scenes. --- bellperson. --- class differences. --- concierge. --- consumer society. --- cultural studies. --- demographic study. --- economic inequality. --- ethnographers. --- ethnographic research. --- hotel jobs. --- hotel managers. --- hotel staff. --- hotel workers. --- housekeepers. --- luxury consumption. --- luxury hotels. --- luxury service. --- nonfiction study. --- nonfiction. --- service industry. --- social inequality. --- social relationships. --- united states. --- urban hotels. --- wealthy guests. --- workplace.
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Conciërges zijn tewerkgesteld in verschillende sectoren. Deze specifieke groep van werknemers wonen ook op hun arbeidsplaats. Deze bijzondere situatie roept heel wat vragen op, o.a. wat betreft de onderwerping aan de arbeidstijdbepalingen, de woning als loonelement en het lot van de conciërgewoning bij het ontslag. In deze studie worden een aantal specifiek arbeidsrechtelijke aspecten behandeld.
Arbeidsrecht. --- Social law. Labour law --- Belgium --- organisatie zonder winstoogmerk --- ontslag --- loon --- arbeidsrecht --- arbeidsvoorwaarden --- condition de travail --- darbo sąlygos --- darba apstākļi --- Arbeitsbedingungen --- condizioni di lavoro --- condições de trabalho --- delovni pogoji --- arbetsvillkor --- töötingimused --- condición de trabajo --- pracovní podmínky --- работни услови --- радни услови --- kundizzjonijiet tax-xogħol --- condiții de muncă --- radni uvjeti --- pracovné podmienky --- συνθήκες εργασίας --- working conditions --- arbejdsvilkår --- kushte të punës --- munkakörülmények --- työolot --- warunki pracy --- работни условия --- arbeidsomstandigheden --- munkafeltételek --- услови за работа --- a munkavégzés feltételei --- uvjeti rada --- εργατικό δίκαιο --- Arbeitsrecht --- munkajog --- radno pravo --- arbejdsret --- prawo pracy --- pracovní právo --- трудово право --- радно право --- labour law --- työoikeus --- dlí an tsaothair --- droit du travail --- direito do trabalho --- Derecho del trabajo --- diritto del lavoro --- darbo teisė --- arbetsrätt --- delovno pravo --- liġi tax-xogħol --- e drejta e punës --- tööõigus --- darba tiesības --- pracovné právo --- dreptul muncii --- arbetslagstiftning --- employment law --- засновање работен однос --- disciplina giuridica del lavoro --- droits du travailleur --- трудово законодавство --- εργατική νομοθεσία --- statuto dei lavoratori --- legislazione del lavoro --- munkavállalók joga --- munkaügyi jogszabályok --- tutela dei lavoratori --- pracovní legislativa --- nodarbināto tiesības --- kolektivní pracovní právo --- direitos do trabalhador --- legislación laboral --- radno zakonodavstvo --- δικαιώματα των εργαζομένων --- työlainsäädäntö --- arbetstagarens rättigheter --- të drejtat e punonjësve --- diritti del lavoratore --- legislação do trabalho --- darbo įstatymai --- Derecho laboral --- estatuto de los trabajadores --- derechos del trabajador --- individuální pracovní právo --- tööseadusandlus --- legislación del trabajo --- darbininkų teisės --- drepturile salariaților --- darbinieka tiesības --- norme sul lavoro --- zákon o zaměstnanosti --- työntekijän oikeudet --- labour legislation --- darba tiesību akti --- workers' rights --- pracovnoprávna legislatíva --- arbejdstageres rettigheder --- práva pracujúcich --- legislația muncii --- munkaügyi jogalkotás --- Recht der Berufsausübung --- rechten van de arbeider --- pracovní zákon --- darba likumdošana --- arbejdslovgivning --- législation du travail --- arbeidswetgeving --- radnička prava --- töötaja õigused --- e drejta e punësimit --- права од работен однос --- laisvė dirbti --- legjislacion i punës --- Recht des Arbeitnehmers --- Arbeitsgesetzgebung --- непрофитна организација --- сдружение с нестопанска цел --- sociedad sin fines de lucro --- organizzazzjoni mingħajr skop ta' qligħ --- société sans but lucratif --- organizatë jo fitimprurëse --- non-profit organisation --- nezisková organizácia --- nonprofit szervezet --- ühiskondlik organisatsioon --- organizacje niedochodowe --- Nonprofit-Organisation --- società senza fini di lucro --- selskab uden gevinstformål --- σωματείο μη κερδοσκοπικού χαρακτήρα --- ne pelno organizacija --- organizații nonprofit --- bezpeļņas organizācija --- associação sem fins lucrativos --- ideell förening --- nezisková organizace --- neprofitna organizacija --- yleishyödyllinen yhtiö --- non-profit organization --- bezpeļņas uzņēmums --- mittetulundusorganisatsioon --- association de loi 1901 --- οργανισμός μη κερδοσκοπικού χαρακτήρα --- Gesellschaft ohne Gewinnzweck --- bezpeļņas asociācija --- nezisková asociace --- nezisková spoločnosť --- ne pelno asociacija --- vereniging zonder winstoogmerk --- organisation uden gevinstformål --- associazione senza fini di lucro --- ASBL --- ikke-erhvervsdrivende selskab --- neziskové združenie --- asociación sin fines de lucro --- nonprofitselskab --- Organisation ohne Erwerbszweck --- shoqëri jofitimprurëse --- Vereinigung ohne Erwerbszweck --- asociații nonprofit --- ne pelno kompanija --- non-profit company --- mittetulundusettevõte --- ideell organisation --- непрофитна фондација --- shoqatë jofitimprurëse --- non-profit association --- organização sem fins lucrativos --- vzw --- neziskové sdružení --- entidad no lucrativa --- Idealverein --- sociedade sem fins lucrativos --- Verein ohne Gewinnzweck --- voittoa tavoittelematon järjestö --- association sans but lucratif --- nevýdělečná organizace --- voittoa tavoittelematon yritys --- forening uden gevinstformål --- mittetulundusühing --- organisation sans but lucratif --- SSFL --- neprofitna udruga --- förening utan vinstintressen --- organización sin fines de lucro --- v.z.w. --- заплащане --- плата --- plată --- pagë --- díjazás --- lön --- plača --- palkka --- løn --- plaća --- darbo užmokestis --- salario --- płaca --- mzda --- μισθός --- salário --- pay --- paga --- Lohn und Gehalt --- palk --- atalgojums --- salaire --- bezoldiging --- laika alga --- jornal --- salary --- entrata lorda --- sueldo --- bér --- gage --- výplaty --- záloha na mzdu --- lønning --- osobni dohodak --- nómina --- Entgelt --- mzdový základ --- alga --- tasu --- hyvitys --- Bezüge --- salariu --- plat --- atlīdzība --- avlöning --- výplatní páska --- remuneration --- remunerazione --- Gehalt --- надница --- ημερομίσθιο --- mēnešalga --- личен доход --- надомест за труд --- remunerație --- заработка --- traitement (salaire) --- rémunération --- ansio --- trattamento salariale --- Besoldung --- lefuri --- atlyginimas --- löneutbetalning --- wages --- remuneração --- výdělek --- remunerácia --- rroga --- μισθός υπαλλήλου --- samaksa --- stipendio --- salaris --- Verdienst --- Vergütung --- aflønning --- nadnica --- retribuzione --- illetmény --- ersättning för utfört arbete --- paie --- Dienstbezüge --- massa salariale --- remuneración --- лични доходак --- paye --- wedde --- αποδοχές --- töötasu --- vencimento --- despido --- απόλυση --- dismissal --- Entlassung --- afskedigelse --- despedimento --- uppsägning --- irtisanominen --- shkarkim --- tkeċċija --- zwolnienie z pracy --- propuštění --- уволнение --- elbocsátás --- atleidimas --- отпуштање --- отказ --- otkaz --- prepustenie --- licenciement --- atlaišana --- töölt vabastamine --- licenziamento --- odpust --- concediere --- Kündigung durch den Arbeitgeber --- firing --- entledigande --- výpověď --- разрешување од служба --- munkáltatói felmondás --- výpoveď --- felmentés --- tijdelijk buiten dienst --- fyring --- sospensione dal lavoro --- erottaminen --- pushim nga puna --- Freisetzung --- vallandamine --- munkaviszony megszüntetése a munkáltató által --- mise à pied --- disponibilizare --- atlaišana no darba --- rendkívüli felmondás --- atleidimas iš darbo --- odvolání z funkce --- Suspendierung des Arbeitsvertrages --- eagraíocht neamhbhrabúsach --- dífhostú --- Arbeidsrecht --- Conciërge --- dálaí oibre --- pá
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