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This report analyzes the Identity Management System of the Republic of Botswana with respect to 1) accessibility, 2) robustness, 3) integration and regulated access to data, and 4) legal frameworks and data protection, and documents the extent to which the legal and institutional framework and the human and physical infrastructures have facilitated the establishment, operationalization and management of identity management as a comprehensive system. Botswana has a single foundational Identity Management System which is a primary tool for public administration and governance as well as facilitation of service delivery to the public. It creates one identity per person pursuant to the current legal framework which is used several times by the person at various institutions to facilitate the individual's access to services including social safety net programs, claiming of rights and entitlements. The national identity card is used as a breeder document for obtaining other documents such as passports, driver's licenses and voter registration cards. The Botswana National Identity System is facilitated by legal reforms and reviews, risk management, rigorous re-engineering and re-design of business processes, an effective ID management cycle, continuous monitoring and evaluation, and data security and integrity management. It is envisaged that the ID-management system will in the future be linked to the immigration and citizenship system under the department of immigration and citizenship to progress it to a fully-fledged population register or people hub.

Information and Communication Technologies

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The report is organized into the following sections: section two presents the approach and methodology of the evaluation used. It gives an overview of the Identification Systems Analysis (ISA). Section three gives a detailed description of the Identity ecosystem in Cote d'Ivoire. It examines all the identification schemes that were considered of primary importance by the Mission and that were part of the interviews conducted. Where enough data was collected, the ISA analysis is performed and the color coded score is presented. Section four presents a series of recommendations to address the identification needs of the WB Project but also for improving the identification practices in the country in general. Those recommendations are based on the extensive experience that the World Bank ISA team has had in the course of applying the tool in similar environments. In addition to these primary sections, the report contains four appendices: appendix one presents the scoring methodology of ISA. Appendix two provides a brief history of identification regulations in Cote d'Ivoire. It is meant to give some legal context to the identification schemes currently in place. Appendix three discusses how the foundation of current identity schemes (national identity card and the voter register) were dictated by the Peace Accord of Ouagadougou, and what role identity played in the conflict and the exit from that period. Appendix four is a detailed overview of the important law on privacy. The so called Law No. 2013-450 related to the protection of personally identifying information, which was adopted in 2013 and is currently being enforced systematically. This is the Cote d'Ivoire adaptation of the ECOWAS law on data protection and it represents a very significant body of codified legislation.

Information and Communication Technologies --- Privacy

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Are you a student who wants to become an effective teacher in the 21st century? Maybe you are a teacher already? Would you like to learn how to take advantage of educational technologies in order to achieve your pedagogic goals? Nowadays, technology is all around us, but how do we, as teachers, make the best use of it? Technology has entered the classroom and most teachers are not trained in using it to achieve pedagogic goals. This book aims to remedy this situation. To do that, it provides the reader with many step-by-step guides and solved exercises, all written in clear language in a friendly, positive style. The book demystifies the whole process of understanding how new software or hardware works and introduces techniques to make the reader comfortable with classroom technologies. I hope that you enjoy it and find it useful. Dr. Diana Pérez Marín received a Ph.D. degree in Computer Science and Engineering from the Universidad Autonoma de Madrid in 2007. She has published more than 50 papers in journals, such as the Journal of Educational Technology, and Society and has authored the book "ICT in education" (in Spanish).

Educational technology. --- Communication Technologies --- Education --- Information Technologies

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This technical note is intended to contribute to understanding of how to leverage open source software (OSS) for global public goods particularly in resource-constrained environments. The aim is to enable a more deliberate approach to building information systems that can serve as a global public good, rather than reinventing the wheel every time. Despite business processes being largely the same in various country contexts, each new project is typically built from scratch, as if there were no templates, code libraries or models, or lessons learned on which to base new implementations. Implementations in some domains are dominated by a few IT vendors that present significant switching costs and lock-in to governments that are already resource constrained. OSS solutions have the potential to address the challenges mentioned above and facilitate efficiency, robustness, security, and interoperability of information systems. Governments in the digital age are interested to learn how OSS solutions can help build open, robust, interoperable, and secure service delivery platforms. Digital technology is increasingly the way citizens interact with government. From submitting passport applications to paying parking tickets and registering for social assistance, prior in-person interactions are now occurring online. For governments, modern identification (ID) systems allow for more efficient and transparent administration and service delivery, a reduction in fraud and leakage related to transfers and benefits payments, increased security, accurate vital statistics for planning purposes, and greater capacity to respond to disasters and epidemics. Equally important, social protection systems, programs, and policies help buffer individuals from shocks and equip them to improve their livelihoods and create opportunities to build a better life for themselves and their families.

ICT Applications --- Information and Communication Technologies

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information management --- information and communication technologies --- knowledge management