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Ce mémoire traite des mauvais comportements des utilisateurs de véhicules partagés au sein de l'économie du partage.
Access-Based Services --- Sharing Economy --- Misbehavior --- customer --- Brand Equity --- Car-sharing --- Sciences économiques & de gestion > Marketing
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The main objective of this thesis is to determine whether the exposure of potential consumers to a stimulus presenting an alliance of the image of a non-endemic brand with the image of eSport, in the context of sponsorship, has an influence on the image of the non-endemic brand.
eSport --- image --- sponsoring --- ecosystem --- brand equity --- Sciences économiques & de gestion > Marketing
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In China, with the improvement of material living standards, the spiritual and cultural needs of the public have grown rapidly. Their cultural consumption abilities have been greatly enhanced, and the aesthetic level has been continuously improved. Today, in order to revitalize cultural heritages and meet the spiritual needs of the new generation, many museums have begun their own branding path. And brand extension is one of the strategies commonly used. This thesis takes the Palace Museum in Beijing as an example, through interviews with three stakeholders, explores the impact of brand extension on the brand equity of museums, and gives suggestions on how museums can use brand extension strategies to enhance their brand equity. This paper believes that museum branding is an inevitable trend. And the use of brand extension strategy is a feasible solution. In order to allow museums to effectively use brand extension strategies to enhance brand equity, this paper develops a brief implementation process and emphasizes the priority of each process for the reference of people concerned. Finally, this thesis hopes to attract the attention of museums and stakeholders in the cultural and creative industries, and suggests that they reasonably avoid the problems mentioned in this paper when implementing museum’s brand extension strategy.
museum --- brand equity --- brand extension --- cultural and creative industries --- Sciences économiques & de gestion > Marketing
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Abstract Access-based services (ABS), which offer multiple consumers the temporary use of products without transfer of ownership, are becoming increasingly popular. Yet, consumers seem reluctant to fully embrace these service innovations and as a result, numerous access-based businesses experience failure. Recent studies identify consumer contamination concerns as a specific psychological barrier that hinders customers from adopting ABS. Fears of contamination arise when a person perceives that actual or imagined contact between an object and another person occurred, leading to a transfer of germs or residues. However, research on contamination in an ABS context is only emerging and empirical evidence on how to successfully overcome the contamination barrier is lacking. This study contributes to prior research by investigating brand equity as a firm strategy aimed at overcoming the contamination barrier to ABS. Thereby, a product’s physical proximity is examined as a factor influencing consumer contamination concerns. Moreover, this study explores the mediating role of customer stereotypes in the relationship between brand equity and contamination concerns. The results of a scenario-based experiment (N = 296) reveal that products characterized by close physical proximity to one’s body elicit higher feelings of contamination among customers. Furthermore, the study results confirm brand equity to be an effective firm strategy to reduce consumer contamination concerns in ABS for products characterized by close as well as far physical proximity. Warmth and competence stereotypes act as critical mediators in the relation between brand equity and consumer contamination concerns. The results suggest that service providers should consider contamination effects when developing their product strategy and invest in brand building strategies as well as strategies cultivating favorable brand stereotypes to mitigate the contamination barrier and to boost the adoption rate of their service innovations.
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In an era where brands are constantly competing for consumer attention, the power of storytelling in advertising has emerged as a pivotal tool for enhancing brand equity. This thesis delves into the strategic role of storytelling, exploring how it influences key dimensions of brand equity, specifically consumer loyalty and the willingness to pay premium prices. With consumers increasingly seeking meaningful and emotional connections with brands, this research addresses a crucial gap in understanding how narratives can elevate a brand's value and foster deeper consumer relationships. Focusing on Apple Inc., a brand that epitomizes the effective use of storytelling, this study examines the impact of narrative-driven advertising compared to non-storytelling approaches. The research uncovers compelling evidence that storytelling not only enhances emotional engagement but also significantly strengthens consumer perceptions and justifies higher pricing strategies. Emotional engagement proves to be a critical factor in creating lasting brand connections by mediating the relationship between storytelling and brand equity. The findings of this thesis offer valuable insights for marketers aiming to leverage the power of storytelling to build stronger, more resilient brands. This research positions storytelling as an indispensable component of contemporary brand management strategies by bridging the gap between traditional advertising methods and the evolving expectations of modern consumers. Through a rigorous exploration of narratives' impact on brand equity, this study paves the way for future research and provides actionable guidance for brands seeking to stand out in a competitive marketplace.
Storytelling --- Advertising --- Brand Equity --- Emotional Engagement --- Consumer Loyalty --- Willingness to Pay --- Premium Prices --- Perceived Value --- Sciences économiques & de gestion > Marketing
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De afgelopen twee decennia is het belang van brand equity binnen de marketingwereld sterk toegenomen. Exclusief voor haar begunstigers publiceert SWOCC daarom het nieuwste boek van Giep Franzen over dit onderwerp. Brandmanagers beginnen zich steeds meer te realiseren dat hun merken wellicht meer waarde hebben dan hun materiele activa. Brand equity, de invloed die een merk uitoefent op het (koop-) gedrag van relevante stakeholders, is dan ook steeds interessanter en relevanter geworden. In publicatie 41 besteedt SWOCC aandacht aan dit concept. Auteur Giep Franzen geeft in dit Engelstalige boek een zo volledig mogelijk beeld van brand equity. Wat is brand equity precies? Uit welke onderdelen bestaat brand equity? Hoe wordt brand equity geïmplementeerd in merkbeleid en strategie? Hoe wordt het concept gemeten? En hoe kan brand equity worden afgezet tegen brand value? In de jongste SWOCC-uitgave, die begin juni 2007 is verschenen, worden deze vragen beantwoord.
Merken. --- Brand equity. --- Merkbeleid --- Relatiemarketing --- Merktrouw --- Consumentengedrag --- Merkwaarde --- Branding --- #SBIB:309H2810 --- #SBIB:309H252 --- Organisatorische aspecten van het reclamewezen --- Externe communicatie (incl. public relations)
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The results of this study show that consumer perception of counterfeit products has a negative effect on the brand equity of luxury brands. The impact of counterfeit products on brand associations of authentic brands (1,4%) and perceived quality (6,8%) is small, but it’s statistically significant. However, our results don’t indicate that the negative perception of counterfeit products has an influence on the social status of owning luxury brands, the demand of luxury products and the ownership of authentic brands. In other words, there is no evidence of what are the consequences of counterfeit products on the customer-based brand equity (CBBE) of luxury brands. Furthermore, our findings show that women and young people (from 18 to 35 years old) are more willing to buy fake products than men and elderly people (upper than 36 years old). Nevertheless, we don’t find any relationship between the level of education and the intention to purchase counterfeit goods. In fact, some people has a high level of education but they still buy these products.
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Smart branding is essential for success, yet it is often misunderstood. Developing a brand that is relevant, distinct, and emotionally compelling can be very difficult for many managers, mainly because they don't realize exactly what and how much goes into this branding process. This book will explain this process.
Branding (Marketing) --- basics of branding --- positioning statement --- emotional branding --- consumer insights --- corporate branding --- global branding --- country branding --- market research --- creativity --- ideation --- innovation model --- brand names and logos --- B2B --- business-to-business --- value proposition --- value pricing --- commoditization --- marketing and sales alignment --- silos --- brand trust --- social media --- brand architecture --- personal branding --- employer branding --- brand equity --- B2C --- business-to-consumer
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Loyalty is one of the main assets of a brand. In today’s markets, achieving and maintaining loyal customers has become an increasingly complex challenge for brands due to the widespread acceptance and adoption of diverse technologies by which customers communicate with brands. Customers use different channels (physical, web, apps, social media) to seek information about a brand, communicate with it, chat about the brand and purchase its products. Firms are thus continuously changing and adapting their processes to provide customers with agile communication channels and coherent, integrated brand experiences through the different channels in which customers are present. In this context, understanding how brand management can improve value co-creation and multichannel experience—among other issues—and contribute to improving a brand’s portfolio of loyal customers constitutes an area of special interest for academics and marketing professionals. This Special Issue explores new areas of customer loyalty and brand management, providing new insights into the field. Both concepts have evolved over the last decade to encompass such concepts and practices as brand image, experiences, multichannel context, multimedia platforms and value co-creation, as well as relational variables such as trust, engagement and identification (among others).
trust --- online booking purchases --- shopping time --- engagement --- local food --- website quality --- value chain --- shopping frequency --- bibliometric analysis --- retail --- PLS-SEM --- structural equation modeling (SEM) --- mapping study --- attachment --- consumer engagement --- customer loyalty --- e-commerce --- brand love --- shopping experience --- brand --- consumer --- purchase intentions --- transaction costs --- website --- brand equity --- financial performance --- behavioural e-loyalty --- commitment --- satisfaction --- re-purchase intentions --- earnings --- unlisted firms --- revisit intentions --- B2C tourism online --- customer
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This Special Issue contains articles include, but not limited to, empirical, analytical, or design-oriented approaches to the following topics: Monitoring of carrying capacity and mechanisms for managing tourist flows in rural areas; Systems and tools to measure the social, economic, and environmental sustainability of rural tourism; Integration between public tourism policies and private strategies in the promotion and implementation of sustainable practices; Policies for promoting public participation in the planning and development of sustainable rural tourism; The impacts of tourism on traditional agricultural activities; Identity enhancement of the territory and its productions; "Good practices" in the implementation of rural tourism sustainability.
rural revitalization --- rural tourism --- heritage preservation --- cinema --- filmic discourses --- rural areas --- landscapes --- gendered interpretation --- territorial identity --- Camino de Santiago --- sustainability --- landscape --- brand equity --- organic agriculture --- peripheral areas --- local development --- heritagisation --- sustainable rural tourism --- stakeholders --- disaffected citizens --- sustainable development --- Triple Bottom Line --- rural development --- agriculture --- sustainability matrix --- cultural ecosystem services --- ecosystem --- Nemunas Delta --- Curonian Lagoon --- permaculture --- downshifting --- development --- local resources --- marginal areas --- National Strategy for Inner Areas (SNAI --- Strategia Nazionale per le Aree Interne) --- sustainable local development --- experiential tourism --- Romania --- case study --- territorial valorization --- rural hospitality services --- Transylvania --- sport --- tourism --- “borgo” --- tourism development --- rural area --- sustainable tourism --- periurban --- multifunctional agriculture --- periurban parks --- n/a --- "borgo"
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