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Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of BPM such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM.    "The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This "handbook" presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years."   Jim Champy (Co-Author of the Best-Seller ´Business Process Reengineering´ by Michael Hammer and Jim Champy)  .

Economics/Management Science. --- Business Information Systems. --- Information Systems Applications (incl. Internet). --- Economics. --- Management information systems. --- Economie politique --- Informatique de gestion --- Business -- Data processing -- Congresses. --- Business -- Data processing -- Management -- Congresses. --- Management information systems -- Congresses. --- Workflow -- Management -- Congresses. --- Commerce --- Business & Economics --- Commerce - General --- Production management --- Data processing. --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Economic theory --- Political economy --- Business. --- Information technology. --- Business --- Business and Management. --- IT in Business. --- Sociotechnical systems --- Information resources management --- Management --- Social sciences --- Economic man --- Communication systems --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Business—Data processing. --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software

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This book constitutes the thoroughly refereed post-workshop proceedings of eight international workshops held in Ulm, Germany, in conjunction with the 7th International Conference on Business Process Management, BPM 2009, in September 2009. The eight workshops were on Empirical Research in Business Process Management (ER-BPM 2009), Reference Modeling (RefMod 2009), Business Process Design (BPD 2009), Business Process Intelligence (BPI 2009), Collaborative Business Processes (CBP 2009), Process-Oriented Information Systems in Healthcare (ProHealth 2009), Business Process Management and Social Software (BPMS2 2009), Event-Driven Business Process Management (edBPM 2009). The 67 revised full papers presented were carefully reviewed and selected from numerous submissions.

Business -- Data processing -- Congresses. --- Business -- Data processing -- Management -- Congresses. --- Business -- Data processing -- Management. --- Business -- Data processing. --- Management information systems -- Congresses. --- Management information systems. --- Workflow -- Management -- Congresses. --- Industrial management --- Marketing & Sales --- Commerce - General --- Commerce --- Business & Economics --- Business --- Management information systems --- Workflow --- Data processing --- Management --- Workflow systems --- Trade --- Business. --- Information technology. --- Business mathematics. --- Software engineering. --- Application software. --- Computer engineering. --- Business and Management. --- Business Mathematics. --- Software Engineering/Programming and Operating Systems. --- Computer Engineering. --- IT in Business. --- Information Systems Applications (incl. Internet). --- Computer Applications. --- Data processing. --- Computers --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Computer software engineering --- Engineering --- Arithmetic, Commercial --- Business arithmetic --- Business math --- Commercial arithmetic --- Finance --- Mathematics --- Electronic data processing --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Economics --- Design and construction --- Computer science. --- Informatics --- Science --- Business—Data processing. --- Industrial management. --- Business administration --- Business enterprises --- Business management --- Corporate management --- Corporations --- Industrial administration --- Management, Industrial --- Rationalization of industry --- Scientific management --- Industrial organization

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Business --- Management information systems --- Workflow --- Gestion --- Systèmes d'information de gestion --- Flux de travail --- Data processing --- Congresses --- Congresses. --- Management --- Informatique --- Congrès --- Marketing & Sales --- Computer Science --- Engineering & Applied Sciences --- Commerce --- Business & Economics --- 681.3*H --- Information systems --- 681.3*H Information systems --- Workflow systems --- Trade --- Business. --- Production management. --- Information storage and retrieval. --- User interfaces (Computer systems). --- Computers and civilization. --- Management information systems. --- Computer science. --- Business and Management. --- Operations Management. --- Information Storage and Retrieval. --- Information Systems Applications (incl. Internet). --- User Interfaces and Human Computer Interaction. --- Computers and Society. --- Management of Computing and Information Systems. --- Informatics --- Science --- Computer-based information systems --- EIS (Information systems) --- Executive information systems --- MIS (Information systems) --- Sociotechnical systems --- Information resources management --- Civilization and computers --- Civilization --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Manufacturing management --- Industrial management --- Economics --- Communication systems --- Information storage and retrieva. --- Information Systems. --- Information storage and retrieval systems. --- Automatic data storage --- Automatic information retrieval --- Automation in documentation --- Data processing systems --- Data storage and retrieval systems --- Discovery systems, Information --- Information discovery systems --- Information processing systems --- Information retrieval systems --- Machine data storage and retrieval --- Mechanized information storage and retrieval systems --- Computer systems --- Electronic information resources --- Data libraries --- Digital libraries --- Information organization --- Information retrieval --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Business - Data processing - Congresses --- Business - Data processing - Management - Congresses --- Management information systems - Congresses --- Workflow - Management - Congresses --- Human-computer interaction. --- Electronic data processing --- Computer and Information Systems Applications. --- IT Operations. --- Management. --- Computer-human interaction --- Human factors in computing systems --- Interaction, Human-computer --- Human engineering --- User-centered system design --- User interfaces (Computer systems) --- Data centers