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Shows that the key to effectively leading difficult meetings lies not in acquiring more tools and techniques but in your state of mind Offers dozens of stories, exercises and practices to help readers cultivate a grounded, compassionate, purposeful presence Draws on Dressler's interviews with 35 distinguished experts in facilitation, negotiation, organizational development and leadershipHigh heat meetings seem to be happening in more and more organizations these days. Situations where participants are polarized, angry, fearful, confused. If you facilitate meetings for a living, all your

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