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This book examines and analyzes tourism consumption and tourist experiences, employing a systematic and case study-driven perspective. Covering approaches with a wider geographical background, it considers issues like tourism place experience and co-creation, as well as the behavior of tourists on guided tours, at trade shows and exhibitions, and in museums. Dedicated chapters deal with the aspect of customer satisfaction in places such as hotels or restaurants. In closing, the book highlights tourist behavior in the context of cultural heritage, regional and cultural differences and the general frameworks of consumer happiness and responsibility. Given its focus, the book provides a unique view on the interplay of tourism consumption and tourist experiences, and presents a comprehensive selection of case studies to exemplify and discuss in detail the frameworks covered and the current state of practice.

Business. --- Tourism. --- Management. --- Business and Management. --- Tourism Management. --- Consumer Behavior. --- Applied Psychology. --- Administration --- Industrial relations --- Organization --- Holiday industry --- Operators, Tour (Industry) --- Tour operators (Industry) --- Tourism --- Tourism industry --- Tourism operators (Industry) --- Tourist industry --- Tourist trade --- Tourist traffic --- Travel industry --- Visitor industry --- Service industries --- National tourism organizations --- Travel --- Trade --- Economics --- Management --- Commerce --- Industrial management --- Economic aspects --- Motivation research (Marketing). --- Psychology, Applied. --- Advertising --- Marketing research --- Motivation (Psychology) --- Research --- Applied psychology --- Psychagogy --- Psychology, Practical --- Social psychotechnics --- Psychology --- Psychological aspects --- Turisme --- Empreses turístiques --- Indústria turística --- Operadors turístics (Indústria) --- Sector turístic --- Sector terciari --- Agències de viatges --- Allotjaments turístics --- Creuers turístics --- Ecoturisme --- Enoturisme --- Mapes turístics --- Planificació del turisme --- Política turística --- Turisme cultural --- Turisme d'aventura --- Turisme de masses --- Turisme de negocis --- Turisme esportiu --- Turisme gastronòmic --- Turisme industrial --- Turisme negre --- Turisme reproductiu --- Turisme rural --- Turisme social --- Turisme solidari --- Turisme sostenible --- Turisme urbà --- Viatges combinats --- Viatges en automòbil --- Assegurances de viatgers --- Dret del turisme --- Geografia del turisme --- Hoteleria --- Màrqueting turístic --- Turistes