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ISBN: 0824704150 Year: 2001 Publisher: New York (N.Y.): Dekker
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ISBN: 0873261003 Year: 1995 Publisher: Washington (D.C.) ICMA
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Book
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Periodical
Year: 1995 Publisher: Washington, D.C. : National Performance Review,
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Administrative agencies --- Government productivity --- Total quality management in government --- Management
Book
ISBN: 3631475020 Year: 1995 Publisher: Frankfurt am Main Lang
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Public administration --- Total quality management in government --- Congresses
Book
Year: 1998 Publisher: Washington : U.S. Government Printing Office,
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Total quality management in government --- Administrative agencies --- Management. --- United States.
Book
Year: 1993 Publisher: Washington: National Performance Review,
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ISBN: 058224434X Year: 1994 Publisher: Harlow : Longman Information & Reference,
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Benchmarking (Management) --- Performance standards --- Public utilities --- Etalonnage concurrentiel --- Rendement --- Services publics --- Management --- Normes --- Gestion --- Performance standards. --- Total quality management in government --- Total quality management in government. --- Benchmarking (Management).
Book
ISBN: 9780230295407 0230295401 Year: 2011 Publisher: Basingstoke: Palgrave MacMillan,
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The authors show how and why standards are used as governance tools. They follow the historical development of standards and their new forms and roles, across the substantive areas of industrial and organizational "quality," the financial sector, environment, and labor.
ISBN: 0787902993 Year: 1997 Publisher: San Francisco : Jossey-Bass,
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