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Nowadays, the emergence of new technologies and digital transformation has significantly changed the way employees work. It is, therefore, important for employees to adapt and continue their training throughout their careers. Companies have an essential role to play in the training of their employees and the publication of the CSSF (Commission de Surveillance du Secteur Financier) in 2017 only reinforced this. The purpose of this publication is to ensure that employees in the financial sector have the appropriate knowledge and skills to advise their clients regarding regulatory topics. 
As a result, in June 2017, Deloitte Luxembourg launched D.Learn, a service offering digital and face-to-face training for financial institutions. After about two years of activity, the management body wishes to take stock to develop the future strategy of D.Learn and to respond as well as possible to the demand of the market. 
The mission of this project-thesis is, on the one hand, to define the value proposition of the service so that it is in line with that perceived by its customers. On the other hand, it aims to collect the impressions of current customers through satisfaction surveys, as well as to better understand the offer of the leading players of the training market in Luxembourg. This information will then make it possible to finalize the service by adapting it as closely as possible to market needs, but also by positioning itself against the competition. 
In addition, since D.Learn's current marketing strategy is mainly "offline," the scope of the service remains limited. To reach a broader target audience, it is essential to develop an appropriate digital marketing strategy. This will be defined in order to ensure the best customer experience. The customer journey will be carefully analysed through a "customer journey map," making it possible to propose the best digital strategy.

Digital Marketing --- Continuous Learning --- Financial Markets --- Big Four --- Deloitte --- D.Learn --- eLearning --- Blended Learning --- Satisfaction survey --- Customer Experience --- Customer Journey Map --- Sciences économiques & de gestion > Marketing

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This Book includes selected papers that has been published in the Water journal Special Issue (SI) on Water Supply and Water Scarcity. Moreover, an overview of the SI is included. The papers selected for publication in the SI include review and research papers on water history, on water management issues under water scarcity regimes, on rainwater harvesting, on water quality and degradation, and on climatic variability impacts on water resources. Overall, the issue identify and highlight the main challenges in water sector, and particularly in management and protection of water resources and in use of alternative (non-conventional) water resources, especially in areas with demographic change and climate vulnerability in order to achieve sustainable and secure water supply. Furthermore, general guidelines and possible solutions for an improved and sophisticated water management system are proposed and discussed, such as the adoption of advanced technological solutions and practices that improve water-use efficiency and the use of alternative water resources, to address the growing environmental and health issues and to reduce the emerging conflicts among water users.

Research & information: general --- Environmental economics --- drought --- early warning --- water scarcity --- water supply --- routine monitoring --- hydrologic modeling --- remote sensing --- GIS --- alternative water source --- rainwater harvesting --- arid and semi-arid areas --- hydraulics --- dividing flow manifold --- showerheads --- sprays --- dissolved oxygen --- climate change --- water budget --- general circulation model --- modeling --- stream flow changes --- soil water --- RCP --- Aculeo Lagoon --- Chile --- water demands --- water management --- rainwater harvesting system --- multi-storey residential building --- end-uses --- economic feasibility --- satisfaction survey --- ecological water demand --- reservoir ecological operation --- MIKE 11 model --- PHABSIM model --- watershed management --- water quality --- conventional farming --- organic farming --- nitrate --- residual sodium carbonate --- sodium adsorption ratio --- total dissolved solids --- irrigation practices --- Aztecs --- bronze age --- Byzantine times --- Chinese dynasties --- Egyptians --- Harappans --- Hellenic civilizations --- Incas --- medieval times --- Mayas --- Mesopotamia --- Minoans --- modern times --- Ottoman times --- Romans --- water resources management --- water reuse --- climate variability --- circular economy --- sustainability --- long-term --- regional water supply planning --- alternative water supply --- projects --- expenditures --- investments --- conservation --- intermittent water supply --- pressure monitoring --- unreliable water supply --- pipe breaks --- water distribution system --- water system operation --- water scarcity regime --- water use efficiency --- rain harvesting --- desalination --- drought --- early warning --- water scarcity --- water supply --- routine monitoring --- hydrologic modeling --- remote sensing --- GIS --- alternative water source --- rainwater harvesting --- arid and semi-arid areas --- hydraulics --- dividing flow manifold --- showerheads --- sprays --- dissolved oxygen --- climate change --- water budget --- general circulation model --- modeling --- stream flow changes --- soil water --- RCP --- Aculeo Lagoon --- Chile --- water demands --- water management --- rainwater harvesting system --- multi-storey residential building --- end-uses --- economic feasibility --- satisfaction survey --- ecological water demand --- reservoir ecological operation --- MIKE 11 model --- PHABSIM model --- watershed management --- water quality --- conventional farming --- organic farming --- nitrate --- residual sodium carbonate --- sodium adsorption ratio --- total dissolved solids --- irrigation practices --- Aztecs --- bronze age --- Byzantine times --- Chinese dynasties --- Egyptians --- Harappans --- Hellenic civilizations --- Incas --- medieval times --- Mayas --- Mesopotamia --- Minoans --- modern times --- Ottoman times --- Romans --- water resources management --- water reuse --- climate variability --- circular economy --- sustainability --- long-term --- regional water supply planning --- alternative water supply --- projects --- expenditures --- investments --- conservation --- intermittent water supply --- pressure monitoring --- unreliable water supply --- pipe breaks --- water distribution system --- water system operation --- water scarcity regime --- water use efficiency --- rain harvesting --- desalination