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Putting quality circles to work: a practical strategy for boosting productivity and profits
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ISBN: 007003799X Year: 1983 Publisher: New York McGraw-Hill

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Commit to quality.
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ISBN: 0471839531 9780471839538 Year: 1986 Publisher: New York Wiley


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Les six samouraï de la qualité : les hommes qui ont fondé le management moderne.
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ISBN: 2717818618 Year: 1990 Publisher: Paris Economica


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Les outils des cercles et de l'amélioration de la qualité
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ISBN: 2708106406 9782708106406 Year: 1985 Publisher: Paris : Editions d'Organisation,

Managing quality fads : how American business learned to play the quality game
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ISBN: 0195122607 1280761059 0198028601 9780198028604 9780195122602 9781280761058 019770333X Year: 1999 Publisher: New York : Oxford University Press,

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Abstract

Tables and Figures. Introduction. 1. The New Quality Model: Continuity or Discontinuity?. 2. Market Pressures and Quality Consciousness. 3. How Much Did You Know and When Did You Know It?. 4. It Ain't Rocket Science, But... 5. Casting and Harvesting the Nets. 6. Putting It Together. 7. Modeling the Future for Hewlett-Packard. 8. Adoption, Adaptation, and Reaction at Hewlett-Packard. 9. Quality Outcomes. 10. On Organizational Learning. Notes. References. Index


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Lessons in Six Sigma
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ISBN: 1281963704 9786611963705 8132100344 9788132100348 0761998438 9781281963703 6611963707 9780761998433 8178293676 9788178293677 Year: 2004 Publisher: New Delhi Thousand Oaks, Calif. Response Books

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Abstract

Six Sigma is a highly disciplined process, which helps to create and deliver near. perfect products and services to customers. Not just another quality programme,. the goal of Six Sigma is to increase profits by eliminating variability, defects. and waste that undermine customer loyalty. In an era of global competition, it. is the one methodology which can serve as the lever for business improvement,. growth, performance and profits. Lessons In Six Sigma is an in-depth look at how this methodology can. be adopted and implemented in organisations for maximum results. Written in. a jargon-free a

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