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Deze Pocket Guide is een beknopte samenvatting van ITIL versie 3. Een slimme, compacte gids over deze toonaangevende standaard op het gebied van IT-Servicemanagement.Wat zijn de essentiële servicemanagement processen? Wat is de ?lifecycle approach??
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With the publication of ISO 9001:2000, there is now a single quality management ?requirements? standard that is applicable to all organisations, products and services. ISO 9001:2000 is the only standard that can be used for the certification of a QMS and its generic requirements can be used by any organisation.ISO 9001:2000 applies to all types or organisations. It is the quality standard which specifies the requirements of quality management systems for use where organisations need to demonstrate their capability to provide products and services which meet both customer needs and relevant reg
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Production management --- Standardization --- -Quality control --- -Factory management --- Quality control --- Standards --- Quality control - Standards.
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The separate handling of the ITIL Service Lifecycle and the ITIL processes and functions enables a better understanding of the core values of ITIL version 3 Z6
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No competitive products in the field
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Fills a large gap in the service management arena regarding measurements of failure (and success). Compliant with ITIL and covering other frameworks besides it provides full coverage of this topic. It explains how to use metrics as a tool to anticipate and correct problems rather than simply a measurement of failure that has already arrived.
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The ITSMF Introduction book is a unique book that is accepted by all major players in the ITIL market as the default book for training and self-study. It replaces the more complex ITIL core books as an efficient entry in the ITIL literature.
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Quality assurance --- Assurance qualité --- Normes de la série ISO 9000 --- Qualité --- ISO 9000 Series Standards --- Quality control --- Controle --- Norme --- Standards --- Assurance qualité --- Qualité - Controle - Norme --- Quality control - Standards --- Quality assurance - Standards
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Quality of products --- Service industries --- Qualité des produits --- Services (Industrie) --- Evaluation --- Management --- Gestion --- Total quality management --- Quality control --- Standards --- Qualité totale Integrale kwaliteitszorg --- Qualité Kwaliteitszorg --- Mesure Maat --- Audit Accountantscontrole --- Client Klant --- Service Dienst --- Qualité des produits --- Quality control - Standards
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Medical laboratories --- Pharmaceutical technology --- Laboratories --- Quality Control --- Technology, Pharmaceutical --- Quality control --- standards --- Technology, Pharmaceutical. --- Quality control. --- Pharmaceutical technology. --- Standards. --- Medical laboratories - Quality control --- Laboratories - standards --- Quality Control - standards --- Technology, Pharmaceutical - standards
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