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Book
Engaging for Results in Civil Service Reforms : Early Lessons from a Problem-Driven Engagement in Sierra Leone
Authors: ---
Year: 2013 Publisher: Washington, D.C., The World Bank,

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Abstract

Two related propositions have been central in the recent debates on public sector reforms. The first of these is that the appropriate measure of institutional strength is the ability of public sector management systems to deliver ("functionality") rather than the institutional "form" or what these institutions look like. This is a central idea in the World Bank's Public Sector Management (PSM) Approach 2011-2020. Second, and consistent with this, is the recognition that the process of engagement matters in the sense that how problems, solutions, and reform approaches are identified matters at least as much as what the solution is. This suggests that development institutions should focus on bringing a broad range of stakeholders together and facilitate a process of collective problem and solution identification. Recent contributions to the literature describe a "Problem-Driven Iterative Adaptation" approach as a means of putting this idea into practice. While both of these propositions have considerable intellectual and intuitive appeal, they are based on an inductive logic and neither is currently backed with a large body of robust evidence. This paper contributes to this literature by documenting the experience of a civil service reform project-the World Bank-financed Sierra Leone Pay and Performance Project-the objective of which is to improve the performance of the civil service in Sierra Leone by targeting a narrowly defined set of critical reforms. The paper concludes that intensive, client-led engagement together with use of a results-based lending instrument provide a promising way forward on a difficult reform agenda.


Book
Working with the Grain for Reforming the Public Service : A Live Example from Sierra Leone
Authors: ---
Year: 2012 Publisher: Washington, D.C., The World Bank,

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Development practitioners still lack a critical mass of empirical evidence which can help identify the set of interventions that are more likely to work, and inform the design and implementation of feasible reforms. This paper contributes to fill this gap by looking at the case of the 'Sierra Leone Pay and Performance Project', a World Bank-supported initiative to reform the civil service. It analyzes the functional problems characterizing the civil service and discusses what factors account for the observed dysfunctions. The central argument is that the current dysfunctions might be difficult to reverse as they define a sub-optimal equilibrium which serves political purposes (dysfunctions by design). However, politics is not all that matters. This equilibrium is further reinforced by systemic dysfunctions that may not be the consequence of any strategic design or the outcome of elite preferences (dysfunctions by default). This is where there is scope for change, even in the short run. The authors conclude that the chances of successful civil service reforms are likely to be maximized if reform initiatives support modest and incremental changes that 'work with the grain' of existing incentives and are consistent with government preferences. The Sierra Leone Pay and Performance Project aims to do so by adopting a limited and targeted focus on pay reform, performance management and recruitment and staffing. In addition, the use of the results-based lending instrument is expected to help mitigate the current dysfunctions by aligning the incentives of the various players and, in this way, create the conditions for greater coordination across government agencies. Although the suggested approach is not without risks, recent dynamics suggest that the chances of success are greater today than in the past.


Book
Models of Public Service Reform : A Problem-Solving Approach
Author:
Year: 2013 Publisher: Washington, D.C., The World Bank,

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This paper identifies six models of public service reform that have been practiced in developing countries over the past half-century. It critically reviews their implementation, discussing them as attempted solutions to problems that have arisen in the policy process in different countries. The models are: public administration; decentralization; pay and employment reform; New Public Management; integrity and corruption reforms; and "bottom-up" reforms. The paper seeks an explanation for their disappointing performance in the political economy of reform, with an emphasis on how learning from failure can be the paradoxical foundation of future success.


Book
Public service and good governance for the twenty-first century
Authors: ---
ISBN: 0812296915 Year: 2020 Publisher: Philadelphia, Pennsylvania : University of Pennsylvania Press,

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Expert analysis of American governance challenges and recommendations for reformTwo big ideas serve as the catalyst for the essays collected in this book. The first is the state of governance in the United States, which Americans variously perceive as broken, frustrating, and unresponsive. Editor James Perry observes in his Introduction that this perception is rooted in three simultaneous developments: government's failure to perform basic tasks that once were taken for granted, an accelerating pace of change that quickly makes past standards of performance antiquated, and a dearth of intellectual capital that generate the capacity to bridge the gulf between expectations and performance. The second idea hearkens back to the Progressive era, when Americans revealed themselves to be committed to better administration of their government at all levels—federal, state, and local.These two ideas—the diminishing capacity for effective governance and Americans' expectations for reform—are veering in opposite directions. Contributors to Public Service and Good Governance for the Twenty-First Century explore these central ideas by addressing such questions as: what is the state of government today? Can future disruptions of governance and public service be anticipated? What forms of government will emerge from the past and what institutions and structures will be needed to meet future challenges? And lastly, and perhaps most importantly, what knowledge, skills, and abilities will need to be fostered for tomorrow's civil servants to lead and execute effectively?Public Service and Good Governance for the Twenty-First Century offers recommendations for bending the trajectories of governance capacity and reform expectations toward convergence, including reversing the trend of administrative disinvestment, developing talent for public leadership through higher education, creating a federal civil service to meet future needs, and rebuilding bipartisanship so that the sweeping changes needed to restore good government become possible.Contributors: Sheila Bair, William W. Bradley, John J. DiIulio, Jr., Angela Evans, Francis Fukuyama, Donald F. Kettl, Ramayya Krishnan, Paul C. Light, Shelley Metzenbaum, Norman J. Ornstein, James L. Perry, Norma M. Riccucci, Paul R. Verkuil, Paul A. Volcker.

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