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This book presents a systematic overview of the development of and challenges facing e-government in Denmark.  It includes an examination of the context and structure within which e-government operates; the case for e-government, and external barriers to e-government.  It then examines planning and leadership issues, organisational change, common frameworks and collaboration, user focus, and monitoring and evaluation.  Two case studies  and six annexes supplement the main report.

Electronic government information -- Denmark. --- Internet in public administration -- Denmark. --- Internet in public administration. --- Public administration -- Data processing. --- Public administration -- Information resources management -- Denmark. --- Public administration -- Information resources management. --- Internet in public administration --- Public administration --- Government - General --- Law, Politics & Government --- Political Institutions & Public Administration - General --- Information resources management --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Digital government --- E-government --- Electronic government --- Online government --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Denmark

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This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.   

Electronic government information -- Denmark. --- Internet in public administration -- Denmark. --- Public administration -- Information resources management -- Denmark. --- Government - General --- Law, Politics & Government --- Political Institutions & Public Administration - General --- Internet in public administration --- Electronic government information --- Electronic government publications --- Government information --- Digital government --- E-government --- Electronic government --- Online government --- Computer network resources --- Government publications --- Public administration --- Denmark

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E-Government in Hungary has been driven by the overarching national goal to integrate Hungary in the European Union. Strong political leadership has lead to results in a short space of time, including the online availability of 20 core e-government services benchmarked by the EU, as well as other transactional services.  The review draws several important lessons from the Hungarian experience: Hungary has moved forward by adopting international good practices, rather than re-inventing the wheel. In order to continue progress, however, Hungary needs to focus on the bigger picture which means using e-government to improve the efficiency and effectiveness of the public sector, i.e. better government, not more government.  This review also identifies the challenges that Hungary will face in order to meet these new objectives.

Internet in public administration -- Hungary. --- Internet in public administration. --- Public administration -- Information resources management -- Hungary. --- Public administration. --- Internet in public administration --- Public administration --- Government - Non-U.S. --- Law, Politics & Government --- Government - Europe --- Information resources management --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Digital government --- E-government --- Electronic government --- Online government --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Hungary

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This review is the first study that undertakes an in-depth analysis of e-government in Mexico from a whole-of-government perspective.  Mexico completed the initial phase of setting up and delivering e-government services successfully, but the continuing public demands to improve government have made the country realise the importance of refocusing the strategy to find a way of making e-government improve the overall quality of government. This report analyses and assesses these challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government in Mexico.  It systematically looks at the structure and context for e-government, the case for e-government, external barriers to e-government, planning and leadership, organisational change, collaboration fostered by e-government, making government more customer-focused through e-government, and monitoring and evaluation.  This book includes case studies, a statistical annex, and a bibliography.

Internet in public administration -- Mexico. --- Public administration -- Information resources management -- Mexico. --- Public administration. --- Internet in public administration --- Electronic government information --- Information technology --- Public administration --- Government - Mexico --- Government - Non-U.S. --- Law, Politics & Government --- Political aspects --- Information resources management --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Digital government --- E-government --- Electronic government --- Online government --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Mexico

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Web 2.0 has become the buzz word for describing social media available on the Internet, such as blogs, photo and file sharing systems and social networking sites. These Web 2.0 applications are rapidly transforming citizen-citizen and citizen-government interactions in a manner not seen before. In recognition of these trends, governments are already taking a very close look at Web 2.0 and online communities in order to leverage them for designing products and services and for providing citizen services. This book brings together international scholars to provide the theoretical and practical contexts for understanding the nature of Web 2.0 technologies and their impact on political, public policy and management processes, and to explore how best Web 2.0 applications can be leveraged and aligned with the strategic goals of government organizations to add value and ensure effective governance. Drawing from experiences from countries around the globe, the book provides the theoretical context of the potential for Web 2.0 applications to transform government services, as well as practical examples of leading public sector institutions that have attempted to use Web 2.0 applications to enhance government operations, policy making and administration. There are three parts to the book, namely 1) Perspectives on Web 2.0 and Democratic Governance, 2) The Political, Policy and Management Impacts of Web 2.0 in Government, and 3) Leveraging Web 2.0 Applications for Effective Governance. This book differs from existing edited books on Web 2.0 technologies that focus primarily on politics and e-democracy because it examines the impact of the applications on politics, policy and public management. The book contributes toward the literature by filling the existing void and expanding knowledge in the field of public administration and policy, making it of interest to both academics and policy-makers.

Electronic government information. --- Internet in public administration. --- Political science, General. --- Public administration -- Information resources management. --- Internet in public administration --- Democracy --- Civil rights --- Government - General --- Political Science --- Law, Politics & Government --- Political Institutions & Public Administration - General --- Political Science - General --- Electronic government publications --- Government information --- Digital government --- E-government --- Electronic government --- Online government --- Computer network resources --- Political science. --- Leadership. --- Political Science and International Relations. --- Political Science. --- Business Strategy/Leadership. --- Government publications --- Public administration --- Ability --- Command of troops --- Followership --- Administration --- Civil government --- Commonwealth, The --- Government --- Political theory --- Political thought --- Politics --- Science, Political --- Social sciences --- State, The