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Public service reforms : issues of accountability and public law
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ISBN: 0185573916 Year: 1996 Publisher: London New York Pinter

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Public service on the brink.
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ISBN: 1845403061 1845403541 1283689510 9781845403546 9781845403065 Year: 2012 Publisher: Exeter Imprint academic.

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The contributors to this book mount a robust defence of the concept and practice of public service at a crucial time for its future. They question the ill-conceived assumptions behind the endless programmes of reform imposed by successive governments, often on the basis of advice from people with no direct experience of working in the public sector.With cuts in public spending by the coalition government and "austerity" programmes being imposed in Britain and abroad, the book could not be m...

Providing quality in the public sector : a practical approach to improving public services
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ISBN: 0335209556 9780335209552 Year: 2003 Publisher: Philadelphia (Pa.): Open university press


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The Internet and democratic citizenship
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ISBN: 9780521520782 0521520789 9780521817523 9780511818271 9780511650260 0511650264 0511533403 9780511533402 0511818270 0521817528 0511531583 9780511531583 9780511532498 1107195063 0511532490 Year: 2009 Publisher: Cambridge Cambridge University Press

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Relations between the public and holders of political authority are in a period of transformative flux. On the one side, new expectations and meanings of citizenship are being entertained and occasionally acted upon. On the other, an inexorable impoverishment of mainstream political communication is taking place. This book argues that the Internet has the potential to improve public communications and enrich democracy, a project that requires imaginative policy-making. This argument is developed through three stages: first exploring the theoretical foundations for renewing democratic citizenship, then examining practical case studies of e-democracy, and finally, reviewing the limitations of recent policies designed to promote e-democracy and setting out a radical, but practical proposal for an online civic commons: a trusted public space where the dispersed energies, self-articulations and aspirations of citizens can be rehearsed, in public, within a process of ongoing feedback to the various levels and centers of governance: local, national and transnational.

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