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"What do you need to do before sitting the written component of the FRCS (Tr and Orth) examination? Practice, practice, practice. Sadly the MCQs and EMQs in the actual examination are not this straightforward. This book will help the orthopaedic surgeon preparing for the written part of the examination to be ready to face the task ahead. The MCQs and EMQs appear in the same format as the examination and cover the syllabus topics. Divided into subspecialty chapters, including trauma and basic science, this book is ideal for use alongside a revision plan. The questions have detailed answers and selected references, arming readers with the knowledge they need to approach the topic correctly. Written by recent, successful examination candidates, this question-and-answer-based revision guide is ideal preparation for the FRCS (Tr and Orth) examination as well as being helpful for other postgraduate orthopaedic exams"--Provided by publisher.

Orthopedic Procedures

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Grievance procedures

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Grievance procedures

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The assessment tool is presented in five sections: (i) General Information about the Grievance Mechanism collects basic information about the responding agency and the environment in which its GM operates; (ii) GM Design and Communications examines the effectiveness of the provision of information about the GM, its procedures, the user-centricity of grievance uptake channels, the extent to which the needs of vulnerable groups are considered, and if confidentiality and anonymity for complainants are guaranteed; (iii) Grievance Handling and Resolution looks at the processes in place to acknowledge, log, categorize, and resolve grievances, and how well different enablers, such as a strong customer service culture, standardized processes, interagency/interinstitutional cooperation, and capacity building serve the organization's purpose; (iv) Monitoring and Evaluation explores the depth and systematic character of data collection about complainants' satisfaction levels, user demographics, and complaint resolution, as well as the extent to which these data are publicly communicated; (v) GM Strengths and Areas for Improvement invites a strategic reflection on the GM's strengths and weaknesses, as well as opportunities for its improvement. Its unscored, open-ended questions are intended to encourage bigger picture reflection and to prompt a discussion on further actions that can be taken in the future to bring the GM to the next level, possibly with external support.

Grievance procedures.

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Neurosurgical Procedures