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These days, European cities are afraid of dealing with a terrorist attack that can undermine their image and their reputation on the national and international level and weaken their economic activity. Indeed, many major and capital cities in Europe were the targets of the terrorist organizations over the past few years. Moreover, a competition exists between cities to be as attractive as possible and city branding represents a tool to develop the attractiveness of a territory. Our research question is: Does the city branding represent an asset for these cities affected by terrorism? To answer this question, it is worth studying in detail the concept of city branding, its stakeholders, its factors of attractiveness and crisis marketing. In addition to that, it is legitimate for the cities to reconsider their security, what can be complex. By studying the case of Liege, recently hit by terrorism, we will determine how city branding could be an asset and how should it be developed to be efficient.
city branding --- place branding --- security branding --- terrorisme --- marketing de crise --- Sciences économiques & de gestion > Marketing
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For more than twenty years now, cities have been developing and aiming to attract new residents, tourists but also investors. Competition between cities exists, and many are therefore trying to stand out from the rest by using various tools. Among these ones, we find city branding, a marketing tool allowing the promotion of cities. Over the past thirty years, events have also multiplied and have found their importance in everyday life. The goal of this thesis is to identify if conducting events, and particularly a cultural event, here a Christmas Village, can have an impact on a perceived destination brand image. First, in order to answer to this question, a theorical analysis is conducted to define the main theoretical aspects. Then, questionnaires for visitors are created and distributed. Questionnaires are also made for the exhibitors of the Christmas Village, and in-depth interviews are conducted. The results show that many aspects have to be taken into account when city branders and marketers want to improve a city image. In response to the initial question, we can say that events have an influence on cities’ perceived image.
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For the majority of travelers seeking inspiration for their destination choice, internet is the first source of information. The advent of Web 2.0 enabled tourists to share their advice and feelings about the places they visit, enriching the image of those places but at the same time making it more difficult to control for city's promotion managers. This thesis aims to compare the image of a fictitious city as perceived by people who had access to the official web site of the destination or to a travel forum about the destination. The results of this thesis suggest that when user generated contents on the forum were able form a richer image of the city, the website conveyed an image that was more structured.
City Branding --- Place Branding --- User Generated Content --- Brand Concept Mapping --- Marketing --- Etude exploratoire --- Image de la destination --- Sciences économiques & de gestion > Marketing
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In order to increase the attractiveness as well as the hospitality of their area, in a growing competition between different European cities, many cities are investing today in large urban mobility projects. Used to respond to the climate and mobility challenges of the future, they also address the needs of the various stakeholders that make up the city’s microcosm. Nevertheless, these projects involve broad public works that can tarnish the image of the city and the final project. The aim of this master thesis is to define through the concrete analysis of a case study composed of the new tram network project of the city of Liège and the Stuttgart 21 railway project, the strategies put in place by the actors of these projects and the local authorities in terms of image management. Composed of two major axes, the first one aim at promoting the final project, the second one at communicating with the different stakeholder groups during the public works period. Thanks to our research as well as about twenty interviews with the different actors of the two projects, we were first able to discover the numerous communication channels put in place by the project stakeholders. Secondly, we were able to underline the importance of co-creation among citizens in order to ensure a better approval of the final project. Thanks to a quantitative study among the population of Liège and visitors to the city, we were also able to analyse the effect of the different actions put in place by the actors of the Tram project in Liège. The opinion of experts as well as the comparison with the Stuttgart project and other projects finally allowed us to make recommendations concerning the Liège project.
city branding --- city marketing --- place marketing --- place branding --- public works --- communication --- urban mobility project --- Liège --- Stuttgart --- stakeholder management --- image management --- project management --- architecture --- Sciences économiques & de gestion > Marketing
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How will places continue to compete for the attention of potential investors, migrant workers, traders, students or tourists in an overcrowded, globalised and increasingly online market? This book provides a new perspective on the subject of Place Branding. In particular, it capitalizes on gaps across the virtual and physical global economy and builds a comprehensive and structured overview of the relevant principles, philosophies, fundamentals and models. Beyond logos and slogans, spin and gloss, it links concepts of place identity, projected image, product offering, consumption experience and perceived image in full coverage and in an orderly, theoretically modelled manner, dividing the book into relevant parts and chapters. Each part consists of a theoretical chapter and relevant research based case studies. A unique, recurring and scrupulously analyzed, best-practice, signature case study is Dubai, but also examined are Flanders (Belgium), Florida, Morocco and Singapore, the Canary Islands, The Netherlands (and its province of Zeeland), and Wales. The concluding part of the book then provides a practical, but comprehensive model that guides practitioners, students and researchers in the application of place branding.
Place marketing --- Place marketing. --- Tourism --- Markenartikel --- Standortmarketing --- Marketing --- Place branding --- Marketing. --- 351 beleid --- (649) Canarische eilanden --- .001.3 identificatie --- (64) Marokko --- (492) Nederland --- 658.82 promotie --- (1-21) steden --- (493.1) Vlaanderen --- #KVHA:Taalkunde --- #KVHA:Meertalige communicatie --- #KVHA:Marketingcommunicatie --- #KVHA:Place branding --- #KVHA:Marketing --- #KVHA:Toerisme --- #KVHA:Identiteit --- Markenartikel. --- Standortmarketing. --- Place branding. --- Holiday industry --- Operators, Tour (Industry) --- Tour operators (Industry) --- Tourism industry --- Tourism operators (Industry) --- Tourist industry --- Tourist trade --- Tourist traffic --- Travel industry --- Visitor industry --- Service industries --- National tourism organizations --- Travel --- Boosterism (Place promotion) --- Destination marketing --- Place promotion --- Placemarketing --- Publicity --- Economic aspects --- Marketing sectoriel
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Product strategy --- City promotion --- Place marketing --- #KVHA:Citymarketing --- #KVHA:Externe communicatie --- #KVHA:Marketing --- #KVHA:Meertalige communicatie --- #KVHA:Place branding --- #KVHA:Taalkunde --- #KVHA:Toerisme --- Boosterism (Place promotion) --- Destination marketing --- Place promotion --- Placemarketing --- Marketing --- Publicity --- Cities and towns --- Promotion of cities --- Promotion of towns --- Town promotion --- Municipal government --- Public relations --- Branding --- Merkbeleid --- Citymarketing --- Toerisme --- Merkstrategieën --- Merkstrategie
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Re-thinks and re-invests in the notion of authenticity as a surplus of experiential meaning and feeling that derives from what we do at/in places. This work examines contemporary performances of authenticity in travel and tourism practices: from cultural place branding to individual pilgrim performances.
Tourism --- Geographical perception. --- Authenticity (Philosophy) --- Tourisme --- Perception géographique --- Authenticité (Philosophie) --- Psychological aspects. --- Aspect psychologique --- Authenticity (Philosophy). --- Tourism -- Psychological aspects. --- Geographical perception --- Geography --- Travel & Tourism --- Earth & Environmental Sciences --- Psychological aspects --- Perception géographique --- Authenticité (Philosophie) --- Environmental perception --- Maps, Mental --- Mental maps --- Perceptual cartography --- Perceptual maps --- Philosophy --- Perception --- Orientation (Psychology) --- Space perception --- E-books --- Dean MacCannell. --- Pine and Gilmore. --- authenticity. --- contemporary performances of authenticity. --- cultural place branding. --- experience. --- meaning-making.
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