Listing 1 - 7 of 7
Sort by
Changing how the world does business : FedEx's incredible journey to success : the inside story
Author:
ISBN: 1282300407 9786612300400 157675880X 9781576758809 1576754138 9781576754139 9781576754139 9781609943295 1609943295 9781605095325 160509532X 9781282300408 Year: 2006 Publisher: San Francisco, CA : Berkeley : Berrett--Koehler ; U.S. trade bookstores and wholesalers, Publishers Group West,

Loading...
Export citation

Choose an application

Bookmark

Abstract

Reveals how FedEx was conceived, launched, and kept afloat despite incredible obstacles.


Book
Express delivery services: round table, held in Paris on 16th-17th November 1995
Authors: --- ---
ISBN: 9282112144 9282105571 Year: 1996 Publisher: Paris ECMT

Loading...
Export citation

Choose an application

Bookmark

Abstract

Buoyed by the globalisation of trade, international express delivery of documents, packets and parcels is expanding rapidly. At the same time, express delivery and parcel services are tending to resemble each other greatly, at least in Europe. Express delivery and parcel service operators -- integrators, forwarders, traditional carriers or public undertakings like the Post Office -- compete increasingly. How will markets evolve? What will be the role of the various players? Will they enter into strategic alliances, and will these alliances be lasting? Should the authorities intervene? These and other questions were raised at the Round Table where experts and express delivery service operators compared their opinions. The Round Table showed clearly that the express delivery business in Europe is poised to undergo major changes.


Book
Blueprints for service quality : the Federal Express approach
Author:
ISBN: 0814423477 Year: 1991 Publisher: New York : AMA Membership Publications Division, American Management Association,


Book
Misuse of small parcels for trade in counterfeit goods : facts and trends.
Author:
ISBN: 9264611347 9264307842 9789264307858 9789264611344 Year: 2018 Publisher: Paris : OECD Publishing,

Loading...
Export citation

Choose an application

Bookmark

Abstract

This study examines the potential for the misuse of small parcels for trade in counterfeit and pirated goods. It presents the legal and economic contexts of the operation of express and postal services. It also looks at the available data on volumes of small consignments, via postal and courier streams, in the context of seizures of counterfeit and pirated goods. Furthermore it analyses the links between the observed dynamics in markets for small parcels and the available information on misuse of this service by traffickers in counterfeit and pirated goods.


Book
Leadership Lessons from a UPS Driver : Delivering a Culture of We, Not Me
Author:
ISBN: 1626566895 9781626566897 9781626566903 1626566909 9781626566880 1626566887 Year: 2016 Publisher: Oakland : Berrett-Koehler Publishers,

Loading...
Export citation

Choose an application

Bookmark

Abstract

United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many other corporations have disappeared. What's the company's secret? Just ask a driver! Ron Wallace was a UPS delivery driver for six years before he began rising through the ranks, ultimately becoming president of UPS International. In other companies, that might be extraordinary, but at UPS it's par for the course. UPS has a unique corporate culture. It's like a family. Package loaders call executives by their first names and vice versa. The company almost always promotes from within. Lifetime employment is common. Most employees own UPS stock. Wallace credits the company's success—and his own—to its culture of “we, not me.” As he puts it, working at UPS gave him a PhD in teamwork. Instead of writing a typical business memoir that celebrates the leader as celebrity, Wallace shares vivid stories that focus on the people he worked with, the challenges they overcame, and the simple principles and practices that make up the UPS way. He exhorts his readers to grow their people, not just their business plans. The leadership style described in this book is simple and direct—and it works. The straightforward and easy-to-understand lessons provide a blueprint for an individual or company to build on past successes and adapt to future challenges. This is a must-read for anyone aspiring to become a great leader.


Book
Managing change in the postal and delivery industries
Authors: ---
ISBN: 0792398491 1461379024 1461563216 Year: 1997 Publisher: Boston (Mass.) : Kluwer academic,

Loading...
Export citation

Choose an application

Bookmark

Abstract

Managing Change in the Postal and Delivery Industries brings together practitioners, postal administrators, the express industry, regulators, economists and lawyers to examine the important policy and regulatory issues facing the postal and delivery industries. This volume reviews such topics as international postal policy, the universal service obligation, regulation and competition, entry and the role of scale and scope economics, cost analysis in postal services, and service standards. This book provides a unique perspective on the problems facing postal and delivery networks.

Listing 1 - 7 of 7
Sort by