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This EFI Insight note distills the key principles of effective performance management in the public administration from literature and international good practice. First, it presents the objectives and different approaches and tools for performance management, and then it details seven success factors that should be considered when designing and reforming public sector performance management systems: (1) start performance management from the top; (2) align organizational and individual goals ('clear line of sight'); (3) tailor performance assessment to institutional and job characteristics, and adequately differentiate between levels of performance; (4) improve manager judgment and diversify the sources of information for performance appraisals to ensure objectivity and fairness in assessment; (5) motivate staff through both intrinsic and extrinsic incentives; (6) enable staff through adequate opportunities for growth and development; and (7) embed performance management in organizational culture and practice.

Performance Evaluation --- Public Sector Development

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Performance --- Employees --- Vocational qualifications --- Evaluation --- Rating of --- Performance - Evaluation --- Employees - Rating of

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Scope of this work is the development of appropriate models for the evaluation of batch processes in material flow systems. The presented analytical methods support the long range planning in an early planning stage, in which capacities are determined to minimize the facility costs under the condition of cycle time targets.

Performance evaluation --- Batch processes --- Discrete time --- Queueing theory --- Material flow planning --- Logistics

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Performance Evaluation --- Mathematical models. --- Project planning --- Buildings --- Computer programs --- Project planning --- Buildings --- Computer programs

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THERMAL INSULATION --- HOUSES --- HEAT GAIN --- HEAT RECOVERY --- PERFORMANCE EVALUATION --- COST ANALYSIS --- WALLS --- PANELS --- HEAT LOSS --- THERMAL DIFFUSIVITY --- THERMAL RECOVERY METHODS --- THERMAL INSULATION --- HOUSES --- HEAT GAIN --- HEAT RECOVERY --- PERFORMANCE EVALUATION --- COST ANALYSIS --- WALLS --- PANELS --- HEAT LOSS --- THERMAL DIFFUSIVITY --- THERMAL RECOVERY METHODS