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Dissertation
The impact of RPA (Robotic process automation) on the operational efficiency in Investment Fund Management Industry of Luxembourg
Authors: --- --- --- ---
Year: 2020 Publisher: Liège Université de Liège (ULiège)

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Abstract

Considering the widespread concern and economic hardship across the world caused by COVID-19 pandemic, the impact of it on the investment management industry is not nearly as high priority as protecting the public`s health and wellbeing. Yet, it is important for investment professional to learn from these challenges. At some point people will focus on their investments with the hope that the asset managers were diligently working to safeguard their portfolios during this trying time. As the market volatility it’s on the finest due to the COVID-19, there is a significant change in asset valuation daily, which lead some asset managers to bring changes into their business operations and seek for better efficiency in the functions.
Besides the above-mentioned crisis’s, the investment fund management industry is confronted with the challenge of transforming itself over an amalgamation of market forces and trends. For instance, Fee compression, value for money, value of brand and trust, new product demand, stricter regulations and digital disruptions etc.
Therefore, this master thesis will be focused on the operational efficiency of the investment fund management companies. It will investigate how robotic process automation is impacting the operational functionalities of fund management companies through evaluating the benefits of implementing RPA in the value chain of fund management industry and legacy systems based on the feature's capabilities, ease of implementation, cost-effectiveness, training and learning, integration with external applications.


Book
Nigeria's Infrastructure : A Continental Perspective
Authors: ---
Year: 2011 Publisher: Washington, D.C., The World Bank,

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Infrastructure made a net contribution of around one percentage point to Nigeria's improved per capita growth performance in recent years, in spite of the fact that unreliable power supplies held growth back. Raising the country's infrastructure endowment to that of the region's middle-income countries could boost annual growth by around 4 percentage points. Among its African peers, Nigeria has relatively advanced power, road, rail, and ICT networks that cover the national territory quite extensively. Extensive reforms are ongoing in the power, ports, ICT, and domestic air transport sectors. But challenges persist. The power sector's operational efficiency and cost recovery has been among the worst in Africa, supplying about half of what is required, with subsequent social costs of about 3.7 percent of GDP. The water and sanitation sector has inefficient operations, with low and declining levels of piped water coverage. Irrigation development is also low relative to the country's substantial potential. In the transport sector, Nigeria's road networks are in poor condition from lack of maintenance, and the country has a poor record on air transport safety. Addressing Nigeria's infrastructure challenges will require sustained expenditure of almost USD 14.2 billion per year over the next decade, or about 12 percent of GDP. Nigeria already spends about USD 5.9 billion. It is well placed to raise the funds needed for infrastructure, given the strength of the national economy, abundant oil revenues, and efforts at electricity cost recovery and other improvements to operations and management.


Book
Nigeria's Infrastructure : A Continental Perspective
Authors: ---
Year: 2011 Publisher: Washington, D.C., The World Bank,

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Abstract

Infrastructure made a net contribution of around one percentage point to Nigeria's improved per capita growth performance in recent years, in spite of the fact that unreliable power supplies held growth back. Raising the country's infrastructure endowment to that of the region's middle-income countries could boost annual growth by around 4 percentage points. Among its African peers, Nigeria has relatively advanced power, road, rail, and ICT networks that cover the national territory quite extensively. Extensive reforms are ongoing in the power, ports, ICT, and domestic air transport sectors. But challenges persist. The power sector's operational efficiency and cost recovery has been among the worst in Africa, supplying about half of what is required, with subsequent social costs of about 3.7 percent of GDP. The water and sanitation sector has inefficient operations, with low and declining levels of piped water coverage. Irrigation development is also low relative to the country's substantial potential. In the transport sector, Nigeria's road networks are in poor condition from lack of maintenance, and the country has a poor record on air transport safety. Addressing Nigeria's infrastructure challenges will require sustained expenditure of almost USD 14.2 billion per year over the next decade, or about 12 percent of GDP. Nigeria already spends about USD 5.9 billion. It is well placed to raise the funds needed for infrastructure, given the strength of the national economy, abundant oil revenues, and efforts at electricity cost recovery and other improvements to operations and management.


Dissertation
Etude et mise en place d'un outil de gestion de "Bill Of Materials" au sein de l'entreprise Coexpair.
Authors: --- --- ---
Year: 2020 Publisher: Liège Université de Liège (ULiège)

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Abstract

Ce travail consiste en l’élaboration d’un outil permettant d’optimiser le planning du design à la mise en production. Ce projet est né pour donner suite à un besoin rencontré par l’entreprise Coexpair.
Aujourd’hui, les entreprises actives dans la production de machine « à usage unique » se doivent d’être réactives, flexibles et compétitives. C’est le cas de l’entreprise Coexpair qui est active dans la mise en œuvre de matériaux composite par le procédé de moulage par transfert de résine (Resin Transfert Molding RTM). Ce procédé nécessite l’utilisation de machine « sur mesure » dédiées à cette activité. C’est pourquoi l’entreprise crée et produit des machines qui doivent répondre à un cahier des charges très précis pour réaliser une pièce en composite destinée à l’aéronautique.
L’objectif de ce travail va consister à développer et mettre en place une méthode au travers de différents outils permettant de faire le lien entre les différents acteurs qui jouent un rôle dans le projet. Cette méthode aura pour but d’optimiser le coût, la qualité et le délai. Pour atteindre l’objectif, il convient de prendre en compte l’aspect ergonomique de la solution proposée. 
Afin de maximiser le taux de réussite de la stratégie mise en place durant l’étude, beaucoup d’informations ont été recueillies sur le terrain auprès d’acteurs impliqués dans le domaine abordé. L'objectif est alors d'utiliser, avec esprit critique, les informations récoltées sur le terrain afin de proposer un travail pertinent et cohérent. This work consists in the development of a tool to optimize the planning from design to production. This project was born following a need met by the company Coexpair.
Today, companies which are active in the production of « single-use » machines must be reactive, flexible, and competitive. This is the case of the company Coexpair which is active in the implementation of composite materials by the resin transfer moulding process (RTM). This process requires the use of "tailor-made" machines dedicated to this activity. That is the reason why the company creates and produces machines that must meet very precise specifications to produce a composite part for the aeronautics industry.
The objective of this work will be to develop and set up a method through different tools allowing to make the link between the different actors who play a role in the project. This method will aim at optimizing cost, quality, and lead time. To achieve the objective, the ergonomic aspect of the proposed solution must be considered. 
In order to maximise the success rate of the strategy implemented during the study, a lot of information was collected in the field from actors involved in the field. The objective was to use, with a critical spirit, the information gathered in the field in order to propose a relevant and coherent work.


Dissertation
Warehouse product flow optimization at PFS
Authors: --- --- ---
Year: 2018 Publisher: Liège Université de Liège (ULiège)

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Given the growing complexification of the supply chain, a great number of companies outsource a part or all logistic-related activities by resorting to the services provided by third party logistics (3PL). The providers usually manage a wide portfolio of clients, which can be challenging in the management of warehousing activities. This project-thesis focuses on the improvement of the warehouse operations for ScanSource, one of the clients of the global eCommerce solutions provider PFS. More specifically, the objectives aim at improving the operational efficiency and consequently achieve costs savings.

The first set of suggestions targeted the inbound level and ScanSource suppliers, by reducing the number of palletisations received so as to achieve some standardization. An ABC has first been conducted in order to retrieve a list of problematic products and identify the main supplier. Two options have been presented ant tested numerically so as to assess the operational and financial impacts, which will help in the choice of the best suggestion.

The second set of propositions targeted the storage and outbound processes. The first proposition is to use a class-based storage policy. The products of the first class would be stored in the best locations. The second one is to widen the aisles of one of the storage areas that is dedicated to this client so as to enable a more fluent route of the operators. The last proposition is to implement an automated picking routing in the bulk area.

Finally, some indicators are provided so as to enable an assessment of the improvements obtained thanks to the implementation of the recommendations made in this thesis. Avec la complexification grandissante de la chaine logistique, bon nombre d’entreprises externalisent une partie voire toutes les activités liées à la logistique en ayant recours aux services de prestataires de logistique de tierce partie (3PL). Ces prestataires gèrent en général un portfolio varié de clients, ce qui peut s’avérer être un défi dans la gestion des activités d’entrepôt notamment. Ce mémoire-projet se concentre sur l’amélioration des opérations dans l’entrepôt pour ScanSource, un des clients du fournisseur global de solutions d’e-Commerce, PFS. Plus particulièrement, les objectifs visent à améliorer l’efficience opérationnelle au sein de l’entrepôt et par cela arriver à une réduction des coûts.

Le premier groupe de propositions ciblait les opérations de réception et les fournisseurs de ScanSource, ceci diminuant la variabilité des quantités reçues pour arriver à une forme de standardisation. Il a tout d’abord été question de réaliser une analyse ABC afin d’en retirer une liste de produits problématiques et d’en identifier le fournisseur principal. Deux options se sont présentées et ont été testées numériquement afin d’en déduire les impacts opérationnels et financiers, qui aideront au choix de la meilleure suggestion.
Le deuxième groupe de propositions ciblait le stockage et les opérations de picking. La première proposition est d’utiliser l’entreposage par classe. Les produits de la première classe sont entreposés aux meilleurs emplacements. La deuxième proposition est d’élargir les allées d’une des zones de stockage dédiée à ce client afin de permettre un passage plus fluide des opérateurs. La dernière proposition est d’automatiser le guidage des opérateurs pour le picking se faisant dans la zone de stockage palette. 

Finalement, quelques indicateurs sont proposés afin de permettre l’évaluation des améliorations obtenues grâce à l’implémentation des recommandations faites dans ce mémoire.


Dissertation
Department Interface Operational Efficiency of a Project Oriented Matrix Organization: Case Study at John Cockerill Industry
Authors: --- --- ---
Year: 2020 Publisher: Liège Université de Liège (ULiège)

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Abstract

Industrial projects require executing several activities during which design documents are
produced and meetings are organized. Both aspects involve the transfer of information between
departments concurrently working on project activities. In particular, the project team members
are drawn from various departments and depend on each other in executing projects. This thesis
emphasizes the importance of managing these necessary interdependencies: the project
interfaces. In that regard, interface management seems closely linked to the information
management as it requires managing communication, responsibilities, and coordination of
interdependent project parties. Moreover, the thesis highlights the added complexity brought
by a matrix organization and concurrent engineering in the information transfer.
In this context, a methodology is proposed to improve the interface operational
efficiency of a project-oriented matrix organization. The latter is developed at John
Cockerill Industry and starts by identifying critical interface issues. To do so, semi-structured
interviews are conducted with employees. Then, the reported issues are classified in
problematics and a cause-and-effect analysis is conducted to distinguish causes from
consequences. After that, a risk matrix is used to prioritize root causes and choose the ones to
improve. Later on, the scope is described with a Project Scope Statement and the search for
improvements can start. Two approaches are first presented. While the Design Structure Matrix
(DSM) model is used to represent task dependencies, identify critical interfaces and optimize
the project process, checklists are used to ensure the execution of routine tasks so that
management is focused on critical tasks. Both approaches are combined to create a tool for
interface identification and control. In addition, two other tools are created: a user manual for
documentary management and a SharePoint website for meeting information management. The
usefulness of these tools is supported by conducting benchmarking internally (at John Cockerill
Energy) and externally (at Safran Aero Boosters). Finally, two action plans combining three
change management models are defined to help the company initiate their use.
In brief, this thesis highlights the importance of three aspects of project management:
concurrent engineering, documentary management, and meeting information management.
Reaching an efficient interface management requires carefully handling each aspect. Les projets industriels nécessitent l'exécution de plusieurs activités au cours desquelles des
documents de conception sont produits et des réunions sont organisées. Ces deux aspects
impliquent le transfert d'informations entre les départements travaillant simultanément sur les
activités du projet. En particulier, les membres de l'équipe projet sont issus de différents
départements et dépendent les uns des autres dans l'exécution de chaque projet. Ce mémoire
souligne l'importance de gérer ces interdépendances : les interfaces de projet. À cet égard, la
gestion des interfaces semble étroitement liée à la gestion de l'information, car elle nécessite de
gérer la communication, les responsabilités et la coordination des parties interdépendantes du
projet. En outre, ce mémoire souligne la complexité supplémentaire apportée par une
organisation matricielle et une ingénierie simultanée dans le transfert d'informations.
Dans ce contexte, une méthodologie est proposée pour améliorer l'efficacité
opérationnelle des interfaces d'une organisation matricielle orientée projet. Celle-ci est
développée chez John Cockerill Industry et commence par l'identification des problèmes
d’interfaces. Pour ce faire, des entretiens semi-structurés sont menés. Ensuite, les problèmes
identifiés sont classés par problématique et une analyse de cause à effet est effectuée pour
distinguer les causes des conséquences. Par la suite, une matrice des risques est utilisée pour
hiérarchiser les causes profondes et choisir celles pour lesquelles des améliorations doivent être
recherchées. Plus tard, le périmètre est décrit et la recherche d'améliorations peut commencer.
Deux approches sont présentées. Alors que le modèle de la ‘Design Structure Matrix’ (DSM)
est utilisé pour représenter les dépendances entre les tâches, identifier les interfaces critiques et
optimiser le processus du projet, des ‘checklists’ sont utilisées pour assurer l'exécution des
tâches de routine afin de focaliser la gestion sur les tâches critiques. Les deux approches sont
combinées pour créer un outil d'identification et de contrôle des interfaces. En outre, deux autres
outils sont créés : un manuel d'utilisation pour la gestion documentaire et un site SharePoint
pour la gestion des informations échangées pendant les réunions. L'utilité de ces outils a été
étayée par la réalisation d'une analyse comparative en interne (chez John Cockerill Energy) et
en externe (chez Safran Aero Boosters). Enfin, deux plans d'actions combinant trois modèles
de gestion du changement sont définis pour aider l'entreprise à initier leur utilisation.
En résumé, ce mémoire souligne l'importance de trois aspects de la gestion de projet :
l'ingénierie simultanée, la gestion documentaire et la gestion de l'information des réunions. Pour
parvenir à une gestion efficace des interfaces, il faut traiter chaque aspect avec soin.


Book
Ownership and Performance of Lithuanian Enterprises
Author:
Year: 1999 Publisher: Washington, D.C., The World Bank,

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May 2000 - Does private ownership improve on corporate performance in a developing institutional environment? In Lithuania commercial transfer of state property to private owners has significantly improved enterprises' revenue and export performance. Grigorian presents some evidence of improved corporate performance in Lithuania for the period 1995-97. His question: Were these improvements in any way caused by privatization and changes in the environment in which enterprises operate? He presents evidence of correlation between ownership and enterprise performance as measured by increased revenues and improved export performance. Controlling for preselection bias increases the magnitude and significance of private share ownership, which indicates negative selection bias at privatization. On the other hand, (expected) subsidies seem to contribute negatively to enterprise performance. However, the study finds no clear evidence of the effect of market competition on performance indicators in the short run. Grigorian's is the first study to analyze the consequences of commercial (as opposed to mass) privatization in Central and Eastern European countries. This paper - a product of the Private and Financial Sectors Development Sector Unit, Europe and Central Asia Region - is part of a larger effort in the region to study enterprise restructuring in transition. The author may be contacted at dgrigorian@worldbank.org.


Book
Ownership and Performance of Lithuanian Enterprises
Author:
Year: 1999 Publisher: Washington, D.C., The World Bank,

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Abstract

May 2000 - Does private ownership improve on corporate performance in a developing institutional environment? In Lithuania commercial transfer of state property to private owners has significantly improved enterprises' revenue and export performance. Grigorian presents some evidence of improved corporate performance in Lithuania for the period 1995-97. His question: Were these improvements in any way caused by privatization and changes in the environment in which enterprises operate? He presents evidence of correlation between ownership and enterprise performance as measured by increased revenues and improved export performance. Controlling for preselection bias increases the magnitude and significance of private share ownership, which indicates negative selection bias at privatization. On the other hand, (expected) subsidies seem to contribute negatively to enterprise performance. However, the study finds no clear evidence of the effect of market competition on performance indicators in the short run. Grigorian's is the first study to analyze the consequences of commercial (as opposed to mass) privatization in Central and Eastern European countries. This paper - a product of the Private and Financial Sectors Development Sector Unit, Europe and Central Asia Region - is part of a larger effort in the region to study enterprise restructuring in transition. The author may be contacted at dgrigorian@worldbank.org.

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