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Depuis toujours, il est très important que les entreprises soient prêtes à affronter une ou plusieurs crises. Les dernières décennies ont vu arriver de nouvelles technologies dans le monde de la communication : les réseaux sociaux et Internet. Mais quel est l’impact de ces nouveaux outils sur la communication de crise ? Pour mettre en évidence certains de ces impacts, nous avons analysé le cas du scandale Facebook-Cambridge Analytica à la lumière d’un corpus théorique ciblé afin de nous permettre de répondre à des hypothèses précises et d’autres plus générales. Après analyse, nous sommes en mesure d’affirmer que ces impacts sont multiples : collaboration des médias traditionnels et des réseaux sociaux pour la résolution du problème, les nouveaux outils impliquent de nouvelles techniques, la préparation est peut-être encore plus importante qu’avant l’apparition de ces nouvelles technologies, et sans l’aide des médias traditionnels, une crise a peu de chance de se développer. Ces impacts ne représentent pas une liste exhaustive, ils ne sont qu’un échantillon qui ouvre la porte à des recherches plus vastes sur le sujet.

Communication de crise --- Réseaux sociaux --- Internet --- Facebook --- Scandale Facebook-Cambridge Analytica --- Données personnelles --- Marketing politique --- Communication --- Crise --- Mark Zuckerberg --- Nouvelles technologies --- Sciences sociales & comportementales, psychologie > Communication & médias --- Sciences économiques & de gestion > Marketing --- Sciences économiques & de gestion > Stratégie & innovation

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How craigslist champions openness, democracy, and other vanishing principles of the early webBegun by Craig Newmark as an e-mail to some friends about cool events happening around San Francisco, craigslist is now the leading classifieds service on the planet. It is also a throwback to the early internet. The website has barely seen an upgrade since it launched in 1996. There are no banner ads. The company doesn't profit off your data. An Internet for the People explores how people use craigslist to buy and sell, find work, and find love—and reveals why craigslist is becoming a lonely outpost in an increasingly corporatized web.Drawing on interviews with craigslist insiders and ordinary users, Jessa Lingel looks at the site's history and values, showing how it has mostly stayed the same while the web around it has become more commercial and far less open. She examines craigslist's legal history, describing the company's courtroom battles over issues of freedom of expression and data privacy, and explains the importance of locality in the social relationships fostered by the site. More than an online garage sale, job board, or dating site, craigslist hold vital lessons for the rest of the web. It is a website that values user privacy over profits, ease of use over slick design, and an ethos of the early web that might just hold the key to a more open, transparent, and democratic internet.

Internet advertising --- Internet marketing --- Internet --- Online social networks. --- A Shadow History of the Internet. --- Bill Gates. --- Christine Lagorio-Chafkin. --- Facebook. --- Finn Brunton. --- Mark Zuckerberg. --- Paul Allen. --- Spam. --- Steve Jobs. --- The Birth and Tumultuous Life of Reddit, the Internet's Culture Laboratory. --- Twitter. --- We Are the Nerds. --- Wired magazine. --- craigslist killings. --- history of the internet. --- media history. --- online classified ads. --- online dating. --- online shopping. --- online social media. --- online stores. --- personals. --- social media platforms. --- social networking services. --- SOCIAL SCIENCE / Anthropology / Cultural & Social. --- Online marketing --- Web marketing --- World Wide Web marketing --- Electronic commerce --- Marketing --- Advertising --- Communities, Online (Online social networks) --- Communities, Virtual (Online social networks) --- Electronic social networks --- Online communities (Online social networks) --- Social networking Web sites --- Virtual communities --- Social media --- Social networks --- Sociotechnical systems --- Web sites --- Social aspects. --- Craigslist.com (Firm) --- E-books