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Preventing another MH370 : setting itnernational standards for airline flight tracking : hearing before the Subcommittee on Transportation and Public Assets of the Committee on Oversight and Government Reform, House of Representatives, One Hundred Fourteenth Congress, first session, February 25, 2015.
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Year: 2015 Publisher: Washington : U.S. Government Publishing Office,

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A critical public relations approach to crisis communication and management : a case study of Malaysia Airlines Flight MH370 disappearance
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ISBN: 9789811962585 9789811962578 9789811962592 9789811962608 Year: 2022 Publisher: Singapore : Springer,

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This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia's crisis response and image building, tracing Malaysia Airlines during the immediate response and the Malaysian establishment until the official suspension of the underwater search. The study features a critical discourse analysis of 84 national media texts and 85 response statements, focusing on three aspects: the national media representations of Malaysia's image, the national carrier and the government's rhetorical strategies of delivering stances and actions, and the dynamic process of image reconstruction and national recovery. The present project contributes to the current research area by integrating both linguistic and public relations perspectives, and more importantly, by highlighting the ideological impact instead of merely behavioral effectiveness in modern communication research. Target readers may find their interest in corporate crisis communication, critical inquiry about political public relations, and the MH370 incident in general.


Book
Sustainable Tourism Marketing
Authors: --- --- --- ---
ISBN: 3039286838 303928682X Year: 2020 Publisher: MDPI - Multidisciplinary Digital Publishing Institute

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In this book, we introduce the themes and approaches covered in the issue Sustainable Tourism Marketing. Its objective was to analyze the main contributions made as a result of research related to sustainable tourism–marketing management and current trends in the field. This book gathered articles about the marketing of destinations, and the marketing and communication management of companies and tourism organizations from a sustainable tourism perspective.

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