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The manager's pocket guide to eCommunication
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ISBN: 1281090913 9786611090913 1599967553 0874255899 9780874255898 9781599967554 Year: 2000 Publisher: Amherst, Mass. HRD Press

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Abstract

E-mail, voice mail, conference calls, and videoconferences have revolutionized communication. Companies are dependent on technology to link personnel across cities, states, and countries, especially as virtual teams become more a part of our business environment. Yet, companies rarely provide formal training on how to manage these resources. This book provides guidelines for communicating effectively through e-mail and voice mail, suggestions for getting the most out of your conference calls and videoconferences, and creative and practical suggestions for communicating with, building, and mana

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