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This innovative volume brings together contributions from leading experts in the study of luxury to present the full range of perspectives on luxury business, from a variety of social science approaches. The handbook is organized in five parts following the general introduction: part I introduces the Conceptual Foundations and the Evolution of the Luxury Industry, with a focus on the historical development of luxury and luxury business. Part II discusses Producing Luxury, with chapters on supply chain management, creativity and innovation, licensing, and systemic strategy. Part III tackles Luxury Branding and Marketing, including chapters on brand extension, heritage, consumer perception, and cooperation with artists. Part IV covers Distributing Luxury and analyses the role played by the major channels of distribution, like department stores, mono-brand stores, airport duty-free, and discusses intellectual property and country-of-origin labels. Part V concerns Globalization and Markets and includes chapters on the major luxury goods markets: the US and Western Europe, Japan, China, and India. Finally, part VI focuses on a broad variety of issues related to Morality, Inequality, and Environmental Sustainability. It discusses in particular inequality, counterfeiting, corruption, environment, and digitalization. The Oxford Handbook of Luxury Business is a necessary resource for all students and researchers of the field as well as for forward-thinking industry professionals.
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Le commerce du luxe connaît une expansion sans précédent. La concentration des grandes marques au sein de quelques firmes et l’enrichissement accéléré de pays comme la Chine ont profondément modifié le marché du luxe. Après Un ethnologue à l’Assemblée, voici Un ethnologue au pays du luxe. Marc Abélès nous invite dans ce livre à explorer le monde du luxe, ses produits, son économie mais aussi sa symbolique. Car le luxe est une quête, celle de l’exceptionnel, de ce qui n’a pas de prix. Il porte la marque de l’excès et de la « folle exubérance ». En suivant les routes du luxe, Marc Abélès cherche ici à comprendre cette emprise quasi magique de l’objet de luxe, la fascination qu’il exerce, les échanges entre les cultures qu’il instaure, ses modes de circulation et d’appropriation. Mais la croissance industrielle fait peser sur ce marché la menace de l’uniformisation et de la banalisation. Le luxe doit sans cesse se réinventer. Comment le fera-t-il ? En nouant une alliance inédite avec le marché de l’art contemporain.
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"Chanel suits, Louis Vuitton bags and Omega watches are now objects that embody a globalized material culture. Over the past 30 years, the luxury goods industry has undergone a tremendous expansion around the world. However, it remains largely dominated by European companies, ranging from diversified conglomerates such as LVMH and Richemont to independent companies such as the Italian fashion houses Armani and Ermenegildo Zegna, and industrial groups like Swatch and L'Oréal or new start-ups such as Richard Mille. How and why did these companies succeed? How did they manage to transform a sector previously dominated by small family firms into a global big business? The Formation and Growth of the Global Luxury Industry presents the development of the global luxury goods industry from the 1980s to the present day. It highlights the strategies implemented by a new generation of entrepreneurs and explains, beyond the glamorous image conveyed by luxury brands, the sources of success of these firms. An essential book for understanding the success of the contemporary luxury industry"--
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Croisant les apports d'universitaires et de professionnels spécialistes du secteur, cet ouvrage s'appuie sur des travaux réalisés depuis une quinzaine d'années autour du Master Innovation, Design et Luxe de l'Université Paris-Est Marne-la-Vallée (IAE Gustave Eiffel), première formation au marketing du luxe en France, et vise à rendre leurs principaux apports accessibles au plus grand nombre. L'ouvrage analyse des stratégies marketing nouvelles et innovantes, dans une perspective culturelle de la consommation, en combinant étude des comportements de consommation, réflexions théoriques par des chercheurs et exemples concrets. Son apport est de faire le point, mais aussi de questionner les pratiques actuelles dans le secteur du luxe. Il est illustré par de nombreux encadrés qui présentent de façon approfondie des exemples ou des cas d'entreprises. Cet ouvrage est destiné tant aux professionnels du secteur du luxe (instituts d'études, agences de communication, grandes entreprises multinationales ou PME) qu'aux enseignants en marketing et en comportement du consommateur, ainsi qu'aux étudiants des formations spécialisées dans le management des entreprises du secteur du luxe.
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"Strategic Luxury Management is a case-rich and practical overview of how luxury creates value and why some firms are more successful than others. The focus of luxury study has traditionally centred on the clients' drivers of consumption, their perception of the brand and the way to effectively engage with them. Luxury is rarely, however, discussed from a strategic perspective: how luxury managers make complex decisions relative to their competitive environment. The book provides insight into the luxury industry and how companies face market complexity across three key areas. First, the company itself, determining what defines a luxury firm. Second, the book offers a specific framework to assess creativity across management and not simply as an individual talent. Third, the book considers the competitive landscape and the principles that allow companies to compete consistently and meaningfully. Each chapter includes pedagogical features to ensure comprehension, including chapter objectives and self-study questions. With examples and case studies from international firms illustrating each chapter, Strategic Luxury Management is essential reading for postgraduate, MBA and executive education students studying luxury management, luxury brand management, luxury creativity and innovation, and strategic management, as well as reflective practitioners within the luxury industry. Online resources include chapter-by-chapter PowerPoint slides"--
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"Luxury Retail Management, Second Edition, sets focus on the major retailing challenges and customer evolutions luxury brands are facing today: the digitalization and the emergence of the millennials and Chinese luxury consumers. These major changes have been affecting the distribution and communication channels of luxury brands: they now have to think simultaneously physical stores and e-commerce, global marketing and digital marketing. Defining all the tools that are necessary to manage luxury stores -- from the analysis of location and design concept, to the selection, training, and motivation of the staff -- the book covers everything you need to know to enter, expand, understand, and succeed in the world of luxury retail. And while some of the luxury retail rules and models in this book are exclusive to the luxury market, many have lessons for the whole retail sector. Luxury consumers are changing -- they come from all over the world, they are young and they are digital natives. How can luxury brands that have built themselves as pure physical players adapt their business model and practices to address their expectations without abandoning their luxury DNA?"--
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Der Point of Sale bildet im Luxusgütermarkt die zentrale Schnittstelle zwischen Kunde und Marke. Dabei muss es gelingen, den Ansprüchen der Luxusklientel nach exzellentem Service sowie der Forderung der Shareholder nach Effizienz gerecht zu werden. Die Lösung bietet eine spezifische Balanced Scorecard für das Store Management von Luxusgeschäften.
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