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Measuring academic library performance : a practical approach
Authors: --- ---
ISBN: 0838905293 9780838905296 Year: 1990 Publisher: Chicago (Ill.): American library association,

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Library improvement through data analytics
Authors: ---
ISBN: 9781783301614 1783301619 Year: 2016 Publisher: London: Facet publishing,

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Outside back cover : "More than ever, funding agencies are looking for cost effectiveness. Sound data analytics is the foundation for making an evidence-based case for library programmes, in addition to guiding myriad organizational decisions, from optimizing operations for efficiency to responding to community needs for customer satisfaction. Designed to be useful for novices as well as those with a background in data, this book introduces the basics of the Six Sigma framework as a model that can be applied to a variety of library settings. Helping readers make sense of data, this guide for system based, data-driven management covers such key topics as: the basics of statistical concepts. recommended data sources for various library functions and processes, and guidance for using census, university, or chamber of commerce data in analysistechniques for cleaning data. matching data to appropriate data analysis methods how to make descriptive statistics more powerful by spotlighting relationships 14 case studies which address such areas as digitization, e-book collection development and reference staffing, facilities, and instruction. This book s clear, concise coverage will enable readers of every experience level to gain a better understanding of statistics in order to facilitate library improvement."


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Construire des indicateurs et tableaux de bord
Author:
ISSN: 12594857 ISBN: 2910227456 2743005505 9782910227456 9782743005504 Year: 2002 Volume: 15 Publisher: Villeurbanne: Presses de l'ENSSIB,

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