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Managing Knowledge reverses the status quo argument that organisational change is driven by the specific demands of large companies. Instead of viewing firms as the catalysts for gradual change, Albert and Bradley argue that expert professionals have fuelled a break away from the traditional organisational structure to an organisational structure at the heart of which is an agent and/or an agency system. The authors draw our attention to the growing phenomenon of atypical work manifested in workforce flexibility, mobility, the feminisation of professional employment, and technological changes. They focus upon a group of knowledge-based employees - experts - who increasingly have influence over work and wealth creation. Case studies are developed from companies including AT and T, the Hollywood film industry, London accounting firms, and specialised agencies such as Labforce and Knowledge Net.

Information technology --- Knowledge acquisition (Expert systems) --- Commercial agents. --- Expertise. --- Specialists. --- Professional employees. --- Women in the professions. --- Professions --- Professionals --- Employees --- Authorities (Persons) --- Experts --- Persons --- Intellectuals --- Specialization --- Knowledge, Theory of --- Ability --- Agents, Commercial --- Business agents --- Agency (Law) --- Commission merchants --- Acquisition, Knowledge (Expert systems) --- Expertise acquisition (Expert systems) --- Expert systems (Computer science) --- Management. --- Commercial agents --- Expertise --- Professional employees --- Specialists --- Women in the professions --- 65.012.4 --- Management --- 65.012.4 Management. Directorate. Technique and methods of management --- Management. Directorate. Technique and methods of management --- Agents commerciaux --- Savoir-faire --- Technologie de l'information --- Acquisition des connaissances (Systèmes experts) --- Professionnels salariés --- Gestion --- Business, Economy and Management --- Economics --- Information technology - Management. --- Knowledge acquisition (Expert systems) - Management.