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E-government is more about government than about “e”. The spread of new information and communication technologies has spurred major changes at all levels of society and notably in citizen expectations. Governments have also been integrating those technologies into work practices to keep pace and enhance the policy outcomes, service quality, and responsiveness to citizens that determine their effectiveness. E-government initiatives can bolster government effectiveness in important ways like facilitating cross-agency cooperation on complex problems, fostering a customer focus for services, and building relationships with private sector partners. Delay in implementing e-government reforms can thus handicap economic development in this increasingly competitive, rapidly changing world.

#SBIB:35H24 --- #SBIB:35H500 --- #SBIB:309H1720 --- 691 Informatiebeleid --- E-government --- Informatiemanagement bij de overheid --- Bestuur en samenleving: algemene werken --- Informatiekunde, informatie management --- Internet in public administration --- Electronic government information --- Information technology --- Public administration --- Political aspects --- Information resources management --- E-government. --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Digital government --- Electronic government --- Online government --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Electronic government publications --- Government information --- Government publications --- Computer network resources --- Internet in public administration - Cross-cultural studies --- Electronic government information - Congresses - Cross-cultural studies --- Information technology - Political aspects - Cross-cultural studies --- Public administration - Information resources management - Cross-cultural studies