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Information technology - Management.

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This book provides a comprehensive guide on implementing ITIL 4 for value co-creation within organizations. It targets consultants, executives, and managers, emphasizing the importance of service management across all organizational units. The author, David Cannon, utilizes his extensive experience in IT service management to explain how ITIL 4 adapts to the digital and agile age. The book aims to clarify ITIL's key concepts and illustrate the principles of value co-creation, making it suitable for both seasoned IT professionals and newcomers. It serves as both an introductory text and a detailed study companion for those interested in ITIL 4.

ITIL (Information technology management standard) --- Information technology.

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The 'ITIL® 4 – Pocketguide' by Jan van Bon offers a concise overview of the ITIL 4 framework, published in 2019. This guide serves as an introductory resource for both IT professionals preparing for the ITIL 4 Foundation exam and those seeking a brief summary of ITIL 4's core concepts. It explains the key principles, dimensions, and activities essential for adopting ITIL 4 in organizations, emphasizing modern, customer-focused practices and the integration of Agile methodologies. The book is designed to aid readers in understanding ITIL 4 principles and preparing for the certification exam by providing all necessary information up to Bloom's level 2 taxonomy. The pocket guide is also a bridge for those familiar with previous ITIL versions, offering insights into the new edition's relevance in today's digital landscape.

ITIL (Information technology management standard) --- Information technology.

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The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organization?s Information Technology (IT) investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management in enterprises on a global basis. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and t

Computer. --- Information technology -- Management. --- Information technology. --- Management.

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A series of Management Guides packed full of information on each stage of the ITIL® V3 Lifecycle

Information technology -- Management. --- Support services (Management).