Narrow your search

Library

KU Leuven (10)

VUB (5)

UGent (4)

KBR (3)

UAntwerpen (3)

FOD/SPF PO (2)

UCLouvain (2)

UHasselt (2)

Arteveldehogeschool (1)

OPZ-Geel (1)

More...

Resource type

book (10)


Language

English (8)

Dutch (2)


Year
From To Submit

2006 (1)

2003 (3)

2000 (1)

1998 (1)

1995 (1)

More...
Listing 1 - 10 of 10
Sort by
Managing service companies : strategies for success.
Author:
ISBN: 0201624265 Year: 1994 Publisher: Wokingham Addison-Wesley

Loading...
Export citation

Choose an application

Bookmark

Abstract


Book
Management van dienstverlenende bedrijven
Authors: ---
ISBN: 9052614342 9789052614342 Year: 2003 Publisher: Schoonhoven Academic Service

Successful service operations management.
Authors: --- ---
ISBN: 0324135564 Year: 2003 Publisher: Mason South-Western


Book
Silicon Valley in de polder : ICT-clusters in de Lage Landen.
Authors: ---
ISBN: 905189810X Year: 2000 Publisher: Utrecht Lemma

Managing service operations : design and implementation
Authors: ---
ISBN: 1412929520 1412929539 9781412929523 9781412929530 9786612560316 1848604661 128256031X Year: 2006 Publisher: London : Sage Publications,

Loading...
Export citation

Choose an application

Bookmark

Abstract

Readers are introduced to the main differences between managing services to managing products & given a concise induction into the core principles of operations management.

Delivering quality service : balancing customers perceptions and expectations.
Authors: --- ---
ISBN: 0029357012 9780029357019 Year: 1990 Publisher: New York Free Press

Winning the service game
Authors: ---
ISBN: 0875845703 9780875845708 Year: 1995 Publisher: Boston, MA : Harvard Business School Press,

Loading...
Export citation

Choose an application

Bookmark

Abstract

Keywords

Applied marketing --- Employee incentives --- Incentives in industry --- Labor incentives --- Prikkels in de industrie --- Stimulansen in de industrie --- Stimulants dans l'industie --- Customer services --- Employees --- Service à la clientèle --- Personnel --- Stimulants dans l'industrie --- Management --- Training of --- Gestion --- Formation --- 658.3 --- 64.012 --- 64.022 --- 658.8 --- 658.115.4 --- Customer service --- -Employees --- -Incentives in industry --- -#ECO:03.14:industrie en onderneming marketing --- Service, Customer --- Service (in industry) --- Services, Customer --- Technical service --- Customer relations --- Employee competitive behavior --- Employee morale --- Employee motivation --- Goal setting in personnel management --- Personnel management --- Laborers --- Workers --- Persons --- Industrial relations --- Personnel. Human factor. Human relations (Staff relations. Personal or interpersonal relations). Working atmosphere --- Planning, organization etc. --- Housekeeping in businesses, firms, other large establishments. Running of canteens and other services --- Marketing. Sales. Selling. Distribution --- Industrie studies industriële goederen. Services and related industries --- Incentives in industry. --- Management. --- Training of. --- 658.8 Marketing. Sales. Selling. Distribution --- 64.022 Housekeeping in businesses, firms, other large establishments. Running of canteens and other services --- 64.012 Planning, organization etc. --- 658.3 Personnel. Human factor. Human relations (Staff relations. Personal or interpersonal relations). Working atmosphere --- Service à la clientèle --- #ECO:03.14:industrie en onderneming marketing --- Employee development --- Employee training --- Employees, Training of --- In-service training --- Inservice training --- On-the-job training --- Training of employees --- Training within industry --- Vestibule schools --- Occupational training --- Employer-supported education --- Planning, organization etc --- Customer services - Management. --- Employees - Training of. --- Marketing --- Customer services - Management --- Employees - Training of

Listing 1 - 10 of 10
Sort by