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This book reconciles two divergent worlds for the beleaguered quality manager. The first is that of quality and managerial fads, promoted by quality professionals and the quality 'industry' - with its seminars, certification programs and the pressures of an ever increasing number of international standards, state and national legislation and powerful corporations. The second is a virtual antithesis to this world of mission statements, quality policies, procedures and statistical techniques, and is embodied in the international phenomenon that is the Dilbert (TM) cartoon strip. Across America

Business networks. --- Industrial procurement. --- Industrial procurement. Quality assurance. Business networks. --- Quality assurance. --- Management Styles & Communication --- Management --- Business & Economics --- Business networking --- Networking, Business --- Networks, Business --- Buyer-supplier relations --- Buying, Industrial --- Industrial buying --- Industrial equipment --- Industrial purchasing --- Procurement, Industrial --- Purchasing, Industrial --- Supplier-buyer relations --- Purchasing --- Social networks --- Industrial clusters --- Strategic alliances (Business) --- Quality control --- Industrial management