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Building trust and constructive conflict management in organizations.
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ISBN: 3319314734 9783319314730 9783319314754 3319314750 Year: 2016 Publisher: [S.l.] Springer

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This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.


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Promoting Social Dialogue in European Organizations : Human Resources Management and Constructive Conflict Management
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ISBN: 9783319086057 3319086049 9783319086040 3319086057 Year: 2015 Publisher: Cham Springer Nature

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This volume focuses on describing the social dialogue system in organizations from an Human Resources Management perspective. Based on the NEIRE model for industrial relations, key factors are determined contributing to creative social dialogue in European organizations. Actual data from surveys and interviews from more than 700 CEO and HR managers in eleven European countries give insights in the experiences with and expectations of employers of social dialogue. The volume offers a comprehensive introduction to the historical context and current situation in social dialogue in these countries. This context helps to understand the current major challenges in each country when it comes to a vital social dialogue. Using good practices from many organizations, this book offers an agenda for innovative and cooperative social dialogue in organizations.


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Resilience Training for Firefighters : An Approach to Prevent Behavioral Health Problems
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ISBN: 3319387782 3319387790 Year: 2016 Publisher: Cham : Springer International Publishing : Imprint: Springer,

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Developing resilience skills has the potential to shield firefighters and other emergency responders from the negative effects of stressful incidents and situations. Drawing on cutting-edge research, this SpringerBrief proposes strategies to prevent firefighter behavioral health issues using the proactive approach of resilience training. Further, resilience training aims to develop mental toughness and support overall well-being in all facets of the responder’s life. This book emphasizes lessons and research from Positive Psychology. A new branch in the science of how the mind operates, Positive Psychology focuses on developing emotional wellness and preventing behavioral health problems. It does so in part by teaching habits and skills that promote self-efficacy, social support, and realistic optimistic thinking. The program outlined in this book supplements current approaches addressing emotional and behavioral health problems that afflict the emergency response community. Such problems include PTSD, anxiety, burnout, alcoholism, depression, and suicide. The authors present interventions and measures for resilience training backed by research and demonstrated results within education, the military, and other communities. Drawing on her more than 25 years’ experience in working with fire service representatives at all levels, Ms. Deppa understands the importance of considering the fire service culture. Dr. Saltzberg, a practicing psychologist, has taught resilience skills to a wide range of populations, including students, teachers, counselors, and U.S. Army officers. Together, they present a compelling approach to preventing behavioral health problems before they occur. .


Book
Creative engineering design assessment : background, directions, manual, scoring guide and uses
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ISBN: 1447153782 1447153790 Year: 2014 Publisher: London : Springer,

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The Creative Engineering Design Assessment or CEDA is a newly developed tool to assess creativity specific to engineering design which is vital for innovation. The revised CEDA assesses usefulness in addition to originality.  Both originality and usefulness are key constructs in creativity but are primarily essential and emphasized ever more in engineering design.  Since the preliminary research was presented to the National Science Foundation, further reliability and validity has been developed and established. The CEDA is different from other general creativity measures as it demonstrates discriminant validity with the Creative Personality Scale, Creative Temperament Scale, and the Cognitive Risk Tolerance Scale, and has demonstrated convergent validity with the Purdue Creativity Test and the Purdue Spatial Visualization Test- Rotations. It focuses on engineering specific measures, measuring engineering creativity and spatial skills. The aim of this book is to disseminate the CEDA tool for use in engineering educational programs, industry, NASA and the military.  Creative Engineering Design Assessment (CEDA) Background, Directions, Manual, Scoring Guide and Uses discusses and outlines the need for creativity in our global economy and in engineering design and provides the CEDA tool in effort to achieve this.


Book
Entrepreneurship and culture
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ISBN: 3540879099 3540879102 9786612832055 354088016X 1282832050 Year: 2010 Publisher: Heidelberg ; New York : Springer,

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The book is an innovative compilation of papers that explore the relationship between cultural features and entrepreneurship. The relative stability of differences in entrepreneurial activity across countries suggests that other than economic factors are at play. The contributions to this edited volume deal with the foundations of entrepreneurship and with the effects of different cultural settings on the incidence and success of entrepreneurs. Topics are individual decision making in a cultural context, regional aspects of entrepreneurship, cross-country differences, and the influence of culture on entrepreneurial activity.


Book
Creativity and Entrepreneurial Performance : A General Scientific Theory
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ISBN: 9783319047263 3319047256 9783319047256 3319047264 Year: 2015 Publisher: Cham : Springer International Publishing : Imprint: Springer,

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The essential problem in entrepreneurship is improving the performance of entrepreneurs. The most important theories will be the ones that most enable us to predict and then ultimately influence entrepreneurial performance. This book develops a new and more accurate theory of entrepreneurial performance based in entrepreneurial creativity. The field of entrepreneurship has a long tradition of expecting entrepreneurial performance to be influenced by creativity, tracing back even before the pioneering work of Joseph Schumpeter (1883 to 1950), who defined entrepreneurship as creative-destruction—creating the new by supplanting or destroying the old. Subsequently, psychologist Robert Sternberg defined creativity as broadly encompassing creative aspects of personality, motivation, intellect, thinking style and relevant knowledge. Using Sternberg’s definition of creativity, the authors reviewed the evidence directly linking entrepreneurial creativity and entrepreneurial performance, concluding that the linkage is both statistically and practically significant. In order to scientifically tie entrepreneurship to creativity the book pursues a number of major objectives: In parts one and two, the authors remind us of our scientific challenge in the light of the depressing levels of performance typically to be found in the real world of entrepreneurship, and explores the limitations of the dominant paradigms driving research in the field of entrepreneurship today. In part three, they bring together existing evidence to demonstrate the predictive and explanatory powers of creativity in relation to entrepreneurship. In part four, they further explore correlations between creativity and entrepreneurial performance at the individual and macro, or society, levels. In summary, the book offers a bold predictive theory claiming to predict 30 to 50% of entrepreneurial performance variance. This result is a general scientific theory that offers a serious challenge to entrepreneurial scholars who are pursuing other means for understanding the causality of entrepreneurial performance.


Book
Labor Unions, Management Innovation and Organizational Change in Police Departments
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ISBN: 9783319215846 3319215833 9783319215839 3319215841 Year: 2015 Publisher: Cham : Springer International Publishing : Imprint: Springer,

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This Brief examines the role of Police Unions in law enforcement policy development. It provides an overview of the historical and political background of police labor unions, and takes a critical look at the shifting perception of labor unions from generally positive to somewhat negative, to compare this perception with their real impact. It examines the perceived role that unions play, whether positive, negative, or neutral in the development and advancement of contemporary law enforcement agencies and their respective policies. This work provides a multisite survey of police administrators’ views and opinions on police union impact on a variety of police functions including: delivery of services, prevention of crime and disorder, and interaction with the public. The results of this research provide a comprehensive look at ways to improve the ways police departments operate and how they improve and enhance legitimacy in their communities.It provides a context for the current state of the public sector labor relations environment. It will be of interest to researchers in criminology and criminal justice, police science, and public policy.


Book
Ethics is a Daily Deal : Choosing to Build Moral Strength as a Practice
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ISBN: 3319180894 3319180908 Year: 2016 Publisher: Cham : Springer International Publishing : Imprint: Springer,

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“Are you an ethical person?” Regardless of your answer, a follow-up probe might be: “How do you know?” Your personal values reflect your beliefs, what you care about. These values, if they really matter to you, are activated by and through your everyday decisions. How do you ensure that your values, those that reflect your best ethical self, are actually demonstrated in the choices you make on a daily basis? Sometimes what we say we value does not match our actual behavior. Being ethical requires the ability to discern and navigate competing values, continually striving to attain both personal and organizational goals with moral strength. This necessitates the development of skills that support personal governance and your moral competency. To be ethical, building moral strength needs to become a focus of your daily life, which calls for making a deliberate effort to apply the values you say you hold. In reading this book you will see how awareness of your thoughts and emotions—along with specific moral competencies—can influence your desire to do the right thing and bolster your ability to exercise moral strength at work. Drawing insight from the latest research in management, business ethics, organizational behavior, and psychology, each chapter is intended to help adult learners examine, leverage, and continue to develop their best ethical selves in organizational life.


Book
Coaching Psychology: Meta-theoretical perspectives and applications in multicultural contexts
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ISBN: 3319310100 3319310127 Year: 2016 Publisher: Cham : Springer International Publishing : Imprint: Springer,

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This book offers detailed strategies, methodologies, approaches, practice guidelines, and policy implications effective for professional coaching on the individual, group and organizational level. It details empirical research-based and theoretical perspectives on coaching psychology as well as elaborates upon the fundamentals within multi-cultural contexts. First delivering a general introduction to coaching psychology before going on to examine specific psychological approaches towards coaching. The book also provides a conceptual framework for the use of psychometrics in multi-cultural coaching psychology. Next, the book presents meta-theoretical perspectives and applications for multi-cultural contexts, such as how to enhance leadership with group coaching from a system psychodynamic approach, how coaching can be used to support behavioral engagement and wellbeing, and how to utilize symbolic expressions, art, myths, dreams, and fantasies in coaching. This book provides practical tools towards critical self-reflective practice. Delivering the current state of the art research by presenting psychological coaching strategies theory and practice in one viewpoint. It also informs on the activity of various research approaches, thus interesting the broader student and academic reader. It will help all readers evaluate their current coaching competencies and, in the end, become better coaches. The book will also serve as an ideal resource for psychologists who want to migrate into coaching psychology.


Book
Behavioral operations in planning and scheduling
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ISBN: 3642133819 9786612971686 3642133827 1282971689 Year: 2011 Publisher: New York : Springer,

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Human and organizational factors have a substantial impact on the performance of planning and scheduling processes. Despite widespread and advanced decision support systems, human decision makers are still crucial to improve the operational performance in manufacturing industries. In this text, the state of the art in this area is discussed by experts from a wide variety of engineering and social science disciplines. Moreover, recent results from collaborative studies and a number of field cases are presented. The text is targeted at researchers and graduate students, but is also particularly useful for managers, consultants, and system developers to better understand how human performance can be advanced.

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