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Incident critique, Technique de l'. --- Gestion des conflits --- Relations industrielles --- Gestion interculturelle. --- Communication interculturelle. --- Méthode des cas. --- Gestion --- Étude et enseignement. --- Critical incident technique --- Conflict management --- Industrial relations --- Industrial management --- Intercultural communication --- Management --- Incident critique, Technique de l' --- Gestion interculturelle --- Communication interculturelle --- Case studies --- Cross-cultural studies --- Study and teaching --- Cas, Etudes de --- Etude et enseignement --- Gestion d'entreprise --- Organisation de l'entreprise --- Formation en gestion