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Book
Open Source for Global Public Goods
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Year: 2019 Publisher: Washington, D.C. : The World Bank,

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This technical note is intended to contribute to understanding of how to leverage open source software (OSS) for global public goods particularly in resource-constrained environments. The aim is to enable a more deliberate approach to building information systems that can serve as a global public good, rather than reinventing the wheel every time. Despite business processes being largely the same in various country contexts, each new project is typically built from scratch, as if there were no templates, code libraries or models, or lessons learned on which to base new implementations. Implementations in some domains are dominated by a few IT vendors that present significant switching costs and lock-in to governments that are already resource constrained. OSS solutions have the potential to address the challenges mentioned above and facilitate efficiency, robustness, security, and interoperability of information systems. Governments in the digital age are interested to learn how OSS solutions can help build open, robust, interoperable, and secure service delivery platforms. Digital technology is increasingly the way citizens interact with government. From submitting passport applications to paying parking tickets and registering for social assistance, prior in-person interactions are now occurring online. For governments, modern identification (ID) systems allow for more efficient and transparent administration and service delivery, a reduction in fraud and leakage related to transfers and benefits payments, increased security, accurate vital statistics for planning purposes, and greater capacity to respond to disasters and epidemics. Equally important, social protection systems, programs, and policies help buffer individuals from shocks and equip them to improve their livelihoods and create opportunities to build a better life for themselves and their families.


Book
South Africa ID Case Study
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Year: 2019 Publisher: Washington, D.C. : The World Bank,

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South Africa's approach to identification offers valuable lessons for countries looking to increase the coverage, robustness, and use of their ID systems. Since the end of apartheid, South Africa's national identification system has been transformed from a tool of oppression to one for inclusion and the delivery of social services. The ID system is now closely integrated with civil registration, boasts high coverage among all segments of the population, and has been instrumental for effective service delivery and a cost effective electoral process.


Book
Options for Digital Birth Certificates
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Year: 2019 Publisher: Washington, D.C. : The World Bank,

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Birth certificates are the cornerstone for establishing legal identity around the world. Despite their importance, birth certificates are frequently simple, handwritten paper documents or computerized printouts, submitted with little attention to security. The birth certificate issuance process is often decentralized, potentially leading to different formats within the same country. These features make birth certificates relatively easy to forge and difficult to authenticate. In many countries, applying for a passport requires the submission of a birth certificate, a process that can be inefficient, and at the same time may not enable the full authentication of individuals. A similar situation may exist in other circumstances, for instance, when applying for school or university admission, driver's licenses, marriage and separation certificates, and welfare benefits; enrolling for health care or health insurance; or registering to vote. One way to solve this problem is to make the birth certificate a highly secure document (like a banknote or passport), with personalization and issuance completed under highly secure conditions. Some countries are using a digital birth certificate (DBC). The birth certificate as a digital credential has become relevant in the context of sustainable development goal. Given the increasing digitization of state records and processes, as well as greater connectivity among departments, a DBC, if issued in a secure manner, can enable more timely processing and a greater level of authentication. In addition to having the capacity and administrative processes in place to manage DBCs, countries require a corresponding legal framework to recognize DBCs. This guidance note provides select country examples of manual and electronic birth registration and certification processes and discusses the principal requirements for moving toward DBCs, with suggestions on how to meet the requirements.


Book
Understanding Cost Drivers of Identification Systems
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Year: 2018 Publisher: Washington, D.C. : The World Bank,

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Approximately one billion people globally lack government-recognized identification. As a consequence, they face barriers to accessing critical services and exercising their rights. Robust, inclusive, and responsible foundational identification (ID) systems2 can be transformative for a country's development and for the welfare of its poorest and most vulnerable populations by enabling financial inclusion, the empowerment of women and girls, access to basic services, social safety nets, and political participation. Moreover, at a systemic level, leapfrogging traditional paper-based approaches in favor of digital identification systems can generate significant benefits across the public and private sectors by increasing efficiency and accountability (chiefly through the reduction of fraud, leakages, and waste in public programs) as well as driving innovation in service delivery (through the use of mobile or digital payments, for instance). As governments across the globe are implementing new, digital foundational identification systems or modernizing existing ID programs, there is an urgent need to develop accurate estimations of the associated costs. There are a handful of existing analyses that have attempted to estimate the overall cost of foundational ID systems: for instance, Gelb and Diofasi Metz (2018) estimate that it is likely to cost a low income country roughly 0.6 percent of GDP to build a foundational ID system, or about USD 4-11 investment per registrant for enrolment and credential issuance. The same study cites figures for a few countries suggesting recurrent costs of around 0.06-0.1 percent of gross domestic product (GDP). As the authors point out however, few data points exist and these figures may not apply to different types of systems or to all countries.


Book
Adapting Mobility-as-a-Service for Developing Cities : A Context-Sensitive Approach

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People living in cities have more mobility options than ever before. Making the most out of expanding travel choices for cities and their residents will require integration among different mobility services. Mobility-as-a-Service (MaaS) can provide an organizing framework for integrating multiple mobility options and shaping how they can work together to provide a more seamless travel experience and support broader development outcomes in developing cities. This report contextualizes the concept of Mobility-as-a-Service (MaaS) for cities in low- and middle-income countries, discussing how this powerful framework may advance sustainable mobility and development goals. To reap the greatest benefits, MaaS implementation requires government leadership, systematic thinking around societal goals, and new technical capabilities-all important capacities that may not be readily available in developing cities. To begin building these capacities, this publication discusses the critical issues involved in deploying MaaS from the perspectives of supply, demand, technology, business, and governance.


Book
Data Analytics for Advanced Metering Infrastructure : A Guidance Note for South Asian Power Utilities.
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Year: 2018 Publisher: Washington, D.C. : The World Bank,

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The power industry in South Asia is on the cusp of a transformation driven by technological advances, decreasing energy intensity, heightened environmental awareness, and evolving customer expectations. Governments in most South Asian countries are helping utilities by implementing various schemes to improve their power sectors. In particular, the widespread and successful adoption of smart metering in advanced economies over the last decade has encouraged South Asian policy makers to take an increasing interest in smart metering systems in hope that they can address some of the chronic issues. Now, with high-level policies in place and utilities keen to adopt smart metering, funding requirement and implementation challenges remain the bottlenecks to mass deployment. A recent World Bank-funded study for South Asian Utilities, carried out in 2018, developed guidance, based on user experience, on the deployment and operation of advanced metering infrastructure (AMI) and analytics systems by electricity distribution utilities in India and other South Asian countries. The guidance is intended for the ready reference of policy makers and utility managers. This report has two main parts as follows: Chapter 1 provides an overview of the use of data analytics by power utilities, including conceptual architecture for system deployment, meter data flow in metering, billing and collection (MBC) processes, and data analytics systems; and Chapter 2 describes the transition phase utilities go through while adopting data analytics systems, including an explanation of procurement and implementation models for data analytics systems.


Book
Identification for Development Country Diagnostic : Uganda.
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Year: 2018 Publisher: Washington, D.C. : The World Bank,

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In today's digital age, robust, inclusive, and responsible civil registration and identification systems play an important role in providing citizens with a legal identity and generating vital and demographic statistics. Universal coverage of these systems improves the accessibility, integrity, effectiveness, and efficiency of public and private services. Experience in Estonia, India, Peru, South Africa, Thailand, and other countries has shown that an effective national identification system can accelerate progress in addressing key development and governance challenges, such as financial inclusion, universal healthcare coverage, and digitizing and integrating services in the public and private sectors. The ID4D diagnostic was undertaken between November 2017 and June 2018 at the request from the Ministry of Internal Affairs of the Government of Uganda under the umbrella of the World Bank's Identification for Development (ID4D) initiative.This work was done with excellent collaboration from NIRA's management and personnel. Its objective was to analyze the identification ecosystem in Uganda, highlight strengths and achievements, suggest areas of improvement, and build consensus around recommendations and next steps. This was done through in-person interviews with over40 government and private stakeholders, a field visit, and a literature review. Draft findings and recommendations were presented at a consultation workshop in August 2018, attended by over 50 experts representing 30 MDAs and private sector organizations. Feedback from the workshop is reflected in the report.


Book
Identification for Development Country Diagnostic : Rwanda.
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Year: 2016 Publisher: Washington, D.C. : The World Bank,

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Over the last decade Rwanda has developed an exemplary identification ecosystem and has accumulated practical knowledge and experience that deserve to be shared with other African nations who may find it useful and inspiring as they attempt to build their own identification schemes. While the report is based on in-country research and interviews with identity stakeholders, conducted by the author in support of an official development program in early 2015, it is an independent outcome. It is issued by ID4Africa in the spirit of documenting and promoting knowledge transfer of good practices among African nations. It did not seek official approval or endorsement from any government or development agency. The author remains responsible for the opinions expressed herein, and for any inaccuracies or omissions that may have slipped through, for which apologies are presented in advance. This report is organized as follows: Section 1 gives the essential guide to identity ecosystems and what matters in identity. Section 2 provides a holistic overview of what exists in Rwanda and how the elements relate to one another. Sections 3, 4, and 5 provide a detailed description of the foundational identity registers and schemes, such as the civil register and the National population register, the National identity (NID) card, and the Ubudehe social register. Section 6 provides lessons learned for consideration aimed at other African identity authorities desirous of building or reinforcing their legal identity ecosystems. Finally, the Annex gives, for reference, a summary of the legal framework governing the identity ecosystem in Rwanda.


Book
Survey of International Experience in Advanced Metering Infrastructure and its Implementation.
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Year: 2018 Publisher: Washington, D.C. : The World Bank,

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This report packages international know-how around major steps and key questions to be faced by South Asian utilities in the design and deployment of advanced metering infrastructure (AMI). The type of data analytics generated by AMI can lead to a transformation of utilities, and a new generation of demand-side and supply-side efficiency measures, policies, and regulations. In addition, greater communication capabilities between the power sector and its consumers can create stronger customer provider relationships, greater understanding of needs and capabilities, and open pathways to innovation. This report covers international best practices for the end-to-end deployment of an AMI system including such areas as main functions, procurement options, cost recovery models, and the organizational or functional changes needed to implement AMI-enabled business processes. For this report, the study team surveyed a variety of international utilities, including several early adopters of AMI, which collectively represent a notable portion of smart meters deployed globally today, and these are documented in Section 4 under case studies.


Book
Envisioning 5G-Enabled Transport
Authors: --- --- ---
Year: 2020 Publisher: Washington, D.C. : The World Bank,

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The transport industry has entered a period of rapid advancement, and the pace of change is only increasing. The proliferation of electric vehicles, rapid advances in autonomous vehicles, the advent of the sharing economy and digital platforms, advances in big data and machine learning, and rapidly evolving business models, such as eCommerce and Mobility as a Service (MaaS), are causing profound changes throughout the sector. The development and rollout of fifth-generation (5G) mobile broadband has the potential to not only support, but accelerate these revolutionary changes as today's digital transport solutions evolve and entirely new opportunities become viable. 5G presents a variety of benefits over previous generations of wireless connectivity, including greater bandwidth, lower latency, capacity to dedicate resources for critical functions, potential for greatly expanded numbers of devices, and easy sharing of data. In some cases, we see dramatic and exponential gains from previous technologies. Each of these 5G features will have an impact in the transport sector, contributing to transport-specific applications. Of these, three key opportunities present themselves: (1) revolutionary advancements in the potential connectivity of vehicles, (2) an increase in the number and ubiquity of connected devices, and (3) improved data availability for transport operations and management. When applying these new technologies to transport, changes can be expected across the sector, with-to some extent-no corner left untouched. While impossible to foresee all potential applications, the study predicts three likely and significant changes: (1) the rise of connected and autonomous vehicles, (2) increasingly smart and efficient logistics, and (3) improved urban transportation with the implementation of MaaS platforms. Figure E.1 highlights some of these key impact linkages between 5G and the transport sector. 5G-enabled vehicles will differ from those in use today, with business models in the transport sector expected to differ significantly from the current paradigm. Connected and autonomous vehicles (CAVs) will bring together a series of changes impacting the sector, including connectivity, electrification, autonomy, and new business models such as MaaS. While the connectivity provided by 5G represents only one enabling facet of this equation, it fundamentally changes the overall potential scope and viability of the model.

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