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This book provides a comprehensive guide on implementing ITIL 4 for value co-creation within organizations. It targets consultants, executives, and managers, emphasizing the importance of service management across all organizational units. The author, David Cannon, utilizes his extensive experience in IT service management to explain how ITIL 4 adapts to the digital and agile age. The book aims to clarify ITIL's key concepts and illustrate the principles of value co-creation, making it suitable for both seasoned IT professionals and newcomers. It serves as both an introductory text and a detailed study companion for those interested in ITIL 4.

ITIL (Information technology management standard) --- Information technology.

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The 'ITIL® 4 – Pocketguide' by Jan van Bon offers a concise overview of the ITIL 4 framework, published in 2019. This guide serves as an introductory resource for both IT professionals preparing for the ITIL 4 Foundation exam and those seeking a brief summary of ITIL 4's core concepts. It explains the key principles, dimensions, and activities essential for adopting ITIL 4 in organizations, emphasizing modern, customer-focused practices and the integration of Agile methodologies. The book is designed to aid readers in understanding ITIL 4 principles and preparing for the certification exam by providing all necessary information up to Bloom's level 2 taxonomy. The pocket guide is also a bridge for those familiar with previous ITIL versions, offering insights into the new edition's relevance in today's digital landscape.

ITIL (Information technology management standard) --- Information technology.

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The book 'IT Service Management' by Jeff Struik is a comprehensive guide on the principles and practices of managing IT services effectively. It delves into the fundamental concepts of IT Service Management (ITSM), highlighting its importance in aligning IT services with business goals. The book covers key frameworks and standards such as ITIL, COBIT, and ISO 20000, providing a solid foundation for IT managers and aspiring IT service managers. It addresses strategic alignment, portfolio flexibility, architecture management, asset management, IT reporting, and resource management. The author, a seasoned cybersecurity professional, uses real-world examples and case studies to equip readers with actionable strategies for optimizing IT service delivery and driving continuous improvement. The intended audience includes IT managers, service managers, and anyone interested in ITSM.

Information technology --- ITIL (Information technology management standard) --- Management.

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The 'ITIL® 4 Specialist – Create, Deliver Support (CDS) Courseware' is an educational resource designed to support IT professionals in mastering the ITIL 4 framework. Developed by Van Haren Learning Solutions, the courseware provides comprehensive guidance on creating, delivering, and supporting IT services using modern ITIL practices. It emphasizes modular learning and includes practice exams to optimize exam preparation. The courseware is tailored for trainers and students seeking accreditation, ensuring high-quality standards and a structured approach to IT service management. It caters to IT professionals, managers, and practitioners aiming to enhance their knowledge and skills in ITIL 4 practices.

ITIL (Information technology management standard) --- Information technology --- Management. --- Management

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Get the Summary of Axelos Limited's ITIL Foundation in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.

E-books --- Support services (Management). --- ITIL (Information technology management standard). --- Information technology--Management. --- Business --- Economics --- Business & Economics --- Support services (Management) --- ITIL (Information technology management standard) --- Information technology --- Management.