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ICT-dienstverlening : van ICT-beheer naar ICT service management.
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Authors:
Ruijs, Leo
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de Jong, Wouter
ISBN: 9039520283 Year: 2003 Publisher: Schoonhoven Academic service
ISBN: 9039520283 Year: 2003 Publisher: Schoonhoven Academic service
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Abstract
Keywords
681.37 --- ICT: organisaties --- Klantenservice --- Management: ICT --- Informatiesystemen
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