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Hygiene. Public health. Protection --- Sociology of health --- United Kingdom --- Hospital Administration --- Attitude of Health Personnel --- Communication --- Personnel, Hospital --- Includes bibliographical references --- Hospitals --- Hospital Internal Communications Project --- Attitude of Health Personnel. --- Communication. --- Hospital Administration. --- Personnel, Hospital. --- 316:61 --- Hospital Personnel --- Administration, Hospital --- Hospital Organization and Administration --- Organization and Administration, Hospital --- Communication Programs --- Communications Personnel --- Misinformation --- Personal Communication --- Communication Program --- Communication, Personal --- Personnel, Communications --- Program, Communication --- Programs, Communication --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Medische sociologie --- organization & administration --- London. --- 316:61 Medische sociologie --- Administration --- Hospital Internal Communications Project. --- Social Communication --- Communication, Social --- Communications, Social --- Social Communications --- Hospitals - Great Britain - Administration --- Hospitals - Great Britain

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This case-based book illustrates and explores common cognitive biases and their consequences in the practice of medicine. The book begins with an introduction that explains the concept of cognitive errors and their importance in clinical medicine and current controversies within healthcare. The core of the book features chapters dedicated to particular cognitive biases; cases are presented and followed by a discussion of the clinician's rationale and an overview of the particular cognitive bias. Engaging and easy to read, this text provides strategies on minimizing cognitive errors in various medical and professional settings.

Diagnostic errors. --- Medical errors. --- Family medicine. --- Medicine. --- Neurology. --- General Practice / Family Medicine. --- Health Promotion and Disease Prevention. --- Drug Safety and Pharmacovigilance. --- Medicine --- Nervous system --- Neuropsychiatry --- Clinical sciences --- Medical profession --- Human biology --- Life sciences --- Medical sciences --- Pathology --- Physicians --- Family practice (Medicine) --- General practice (Medicine) --- Physicians (General practice) --- Diseases --- Health Workforce --- General practice (Medicine). --- Health promotion. --- Pharmacy. --- Neurology . --- Chemistry --- Drugs --- Materia medica --- Pharmacology --- Health promotion programs --- Health promotion services --- Promotion of health --- Wellness programs --- Preventive health services --- Health education --- Diagnostic Errors --- Medical Errors --- Clinical Decision-Making. --- Clinical Competence. --- Attitude of Health Personnel. --- prevention & control. --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Clinical Competency --- Clinical Skill --- Competency, Clinical --- Skill, Clinical --- Skills, Clinical --- Clinical Skills --- Competence, Clinical --- Clinical Competencies --- Competencies, Clinical --- Culturally Competent Care --- Medical Decision-Making --- Clinical Decision Making --- Decision-Making, Clinical --- Decision-Making, Medical --- Medical Decision Making

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No other hospital department cares for patients as diverse as those who come to the Emergency Department (ED). These patients encompass all stages and positions of life and health. Many belong to distinct minority cultures defined by the patient's sexual orientation and gender identity, disability, spirituality, language, race, and ethnicity. It has been well documented that minorities experience inadequate emergency treatment and face poorer healthcare outcomes. Furthermore, research has established that the elderly, ethnic minorities, the poor, and persons with Medicaid coverage are more likely than other people to utilize the emergency department rather than primary care services. With the passage of the Affordable Care Act, particularly the Medicaid expansion, EDs across the United States are poised to care for an unprecedented number of underserved minorities. The need to equip emergency healthcare professionals to practice medicine that is culturally competent in the broadest possible sense has never been greater. Diversity and Inclusion in Quality Patient Care aims to fill this need.

Emergency Medical Services --- Public Health --- Health & Biological Sciences --- Nursing services --- Standards --- Quality control. --- Nursing agencies --- Services, Nursing --- Medical care --- Emergency medicine. --- Emergency Medicine. --- Primary Care Medicine. --- Public Health. --- Medicine, Emergency --- Medicine --- Critical care medicine --- Disaster medicine --- Medical emergencies --- Primary care (Medicine). --- Public health. --- Community health --- Health services --- Hygiene, Public --- Hygiene, Social --- Public health services --- Public hygiene --- Social hygiene --- Health --- Human services --- Biosecurity --- Health literacy --- Medicine, Preventive --- National health services --- Sanitation --- Primary medical care --- Culturally Competent Care. --- Prejudice. --- Attitude of Health Personnel. --- Professional-Patient Relations. --- Contacting Clients --- Pharmacist-Patient Relations --- Professional Patient Relationship --- Client, Contacting --- Clients, Contacting --- Contacting Client --- Pharmacist Patient Relations --- Pharmacist-Patient Relation --- Professional Patient Relations --- Professional Patient Relationships --- Professional-Patient Relation --- Relation, Pharmacist-Patient --- Relation, Professional-Patient --- Relations, Pharmacist-Patient --- Relations, Professional-Patient --- Relationship, Professional Patient --- Relationships, Professional Patient --- Truth Disclosure --- Teach-Back Communication --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Anti-Semitism --- Implicit Bias --- Islamophobia --- Anti Semitism --- Anti-Semitisms --- Bia, Implicit --- Bias, Implicit --- Islamophobias --- Prejudices --- Cross-Cultural Care --- Cultural Care --- Culturally Competent Health Care --- Culturally Congruent Care --- Care, Cross-Cultural --- Care, Cultural --- Care, Culturally Competent --- Care, Culturally Congruent --- Cross Cultural Care --- Clinical Competence --- Transcultural Nursing --- Cultural Competency --- Culturally Sensitive Care --- Care, Culturally Sensitive --- Culturally Sensitive Cares

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Empathy is essential to effectively engaging patients as partners in care. Clinicians’ empathy is increasingly understood as a professional competency, a mode and process of relating that can be learned and taught. Communication and empathy training are penetrating healthcare professions curricula as knowledge about the most effective modalities to train, maintain, and deepen empathy grows. This book draws on a wide range of contributors across many disciplines, and takes an evidence-based and longitudinal approach to clinical empathy education. It takes the reader on an engaging journey from understanding what empathy is (and how it can be measured), to approaches to empathy education informed by those understandings. It elaborates the benefits of embedding empathy training in graduate and post-graduate curricula and the importance of teaching empathy in accord with the clinician’s stage of professional development. Finally, it examines systemic perspectives on empathy and empathy education in the clinical setting, addressing issues such as equity, stigma, and law. Each section is full of the latest evidence-based research, including, notably, the advances that have been made over recent decades in the neurobiology of empathy. Perspectives among the interdisciplinary chapters include: Neurobiology of empathy Measuring empathy in healthcare Teaching clinicians about affect Teaching cultural humility: Understanding the core of others by reflecting on ours Empathy and implicit bias: Can empathy training improve equity? Teaching Empathy in Healthcare: Building a New Core Competency takes an innovative and comprehensive approach towards a developed understanding of empathy in the clinical context. This evidence-based book is set to become a classic text on the topic of empathy in healthcare settings, and will appeal to a broad readership of clinicians, educators, and researchers in clinical medicine, neuroscience, behavioral health, and the social sciences, leaders in educational and professional organizations, and anyone interested in the healthcare services they utilize.

Physician and patient. --- Doctor and patient --- Doctor-patient relationships --- Patient and doctor --- Patient and physician --- Patient-doctor relationships --- Patient-physician relationships --- Patients and doctors --- Patients and physicians --- Physician-patient relationships --- Physicians and patients --- Interpersonal relations --- Fear of doctors --- Narrative medicine --- Empathy. --- Medical education. --- Physician-Patient Relations. --- Education, Medical. --- Medical Education --- Medicine --- Physicians --- Physicians, Women --- Students, Medical --- Compassion --- Caring --- Doctor Patient Relations --- Physician Patient Relations --- Physician Patient Relationship --- Doctor-Patient Relations --- Doctor Patient Relation --- Doctor-Patient Relation --- Physician Patient Relation --- Physician Patient Relationships --- Physician-Patient Relation --- Relation, Doctor Patient --- Relation, Doctor-Patient --- Relation, Physician Patient --- Relation, Physician-Patient --- Relations, Doctor Patient --- Relations, Doctor-Patient --- Relations, Physician Patient --- Relations, Physician-Patient --- Relationship, Physician Patient --- Relationships, Physician Patient --- Medical personnel --- Professional education --- Attitude (Psychology) --- Emotions --- Social psychology --- Sympathy --- education --- Education --- Health psychology. --- Counseling. --- Health Psychology. --- Counselling and Interpersonal Skills. --- Counselling --- Helping behavior --- Psychology, Applied --- Clinical sociology --- Interviewing --- Personal coaching --- Social case work --- Health psychology --- Health psychology, Clinical --- Psychology, Clinical health --- Psychology, Health --- Salutogenesis --- Clinical psychology --- Medicine and psychology --- Clinical Competence. --- Emotional Intelligence. --- Social Skills. --- Attitude of Health Personnel. --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Interpersonal Skills --- Social Abilities --- Social Competence --- Abilities, Social --- Ability, Social --- Competence, Social --- Interpersonal Skill --- Skill, Interpersonal --- Skill, Social --- Skills, Interpersonal --- Skills, Social --- Social Ability --- Social Skill --- Social Intelligence --- Emotional Intelligences --- Intelligence, Emotional --- Intelligence, Social --- Intelligences, Emotional --- Intelligences, Social --- Social Intelligences --- Interpersonal Relations --- Clinical Competency --- Clinical Skill --- Competency, Clinical --- Skill, Clinical --- Skills, Clinical --- Clinical Skills --- Competence, Clinical --- Clinical Competencies --- Competencies, Clinical --- Culturally Competent Care

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"Structures of Indifference examines an Indigenous life and death in a Canadian city, and what it reveals about the ongoing history of colonialism. At the heart of this story is a thirty-four-hour period in September 2008. During that day and half, Brian Sinclair, a middle-aged, non-Status Anishinaabeg resident of Manitoba's capital city, arrived in the emergency room of the Health Sciences Centre, Winnipeg's major downtown hospital, was left untreated and unattended to, and ultimately died from an easily treatable infection. His death reflects a particular structure of indifference born of and maintained by colonialism. McCallum and Perry present the ways in which Sinclair, once erased and ignored, came to represent diffuse, yet singular and largely dehumanized ideas about Indigenous people, modernity, and decline in cities. This story tells us about ordinary indigeneity in the City of Winnipeg through Sinclair's experience and restores the complex humanity denied him in his interactions with Canadian health and legal systems, both before and after his death. Structures of Indifference completes the story left untold by the inquiry into Sinclair's death, the 2014 report of which omitted any consideration of underlying factors, including racism and systemic discrimination."--Provided by publisher.

Ojibwa Indians --- Indians, North American. --- Healthcare Disparities. --- Attitude of Health Personnel. --- Colonialism. --- Racism. --- Algic Indians --- Anishinabe Indians --- Bawichtigoutek Indians --- Bungee Indians --- Bungi Indians --- Chipouais Indians --- Chippewa Indians --- Lac Courte Oreilles Indians --- Ochepwa Indians --- Odjibway Indians --- Ojebwa Indians --- Ojibua Indians --- Ojibwauk Indians --- Ojibway Indians --- Ojibwe Indians --- Otchilpwe Indians --- Otchipwe Indians --- Salteaux Indians --- Saulteaux Indians --- Algonquian Indians --- Indians of North America --- Covert Racism --- Racial Bias --- Racial Discrimination --- Racial Prejudice --- Bias, Racial --- Covert Racisms --- Discrimination, Racial --- Discriminations, Racial --- Prejudice, Racial --- Prejudices, Racial --- Racial Discriminations --- Racial Prejudices --- Racism, Covert --- Racisms, Covert --- Apartheid --- Staff Attitude --- Attitude, Staff --- Attitudes, Staff --- Health Personnel Attitude --- Health Personnel Attitudes --- Staff Attitudes --- Health Care Disparities --- Health Care Inequalities --- Healthcare Disparity --- Healthcare Inequalities --- Disparities, Healthcare --- Disparities, Health Care --- Disparity, Health Care --- Disparity, Healthcare --- Health Care Disparity --- Health Care Inequality --- Healthcare Inequality --- Inequalities, Health Care --- Inequalities, Healthcare --- Inequality, Health Care --- Inequality, Healthcare --- Amerinds, North American --- American Indian, North --- American Indians, North --- Amerind, North American --- Indian, North American --- North American Amerind --- North American Amerinds --- North American Indian --- North American Indians --- Sinclair, Brian, --- Health Sciences Centre (Winnipeg, Man.) --- Manitoba. --- Everyday Racism --- Racism, Everyday --- Antiracism --- Centre des sciences de la santé