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This books contains the proceedings of the 11th International Conference on Enterprise Information Systems, ICEIS 2009, held in Milan, Italy, in May 2009. The 81 papers presented were carefully reviewed and selected from 644 submissions. The topics covered are: databases and information systems integration; artificial intelligence and decision support systems; information systems analysis and specification; software agents and internet computing; and human-computer interaction.

Enterprise application integration (Computer systems) --Congresses. --- Management information systems --Congresses. --- Systems engineering --Congresses. --- Management information systems --- Enterprise application integration (Computer systems) --- Systems engineering --- Commerce --- Electrical & Computer Engineering --- Business & Economics --- Engineering & Applied Sciences --- Information Technology --- Commerce - General --- Application integration, Enterprise (Computer systems) --- EAI (Computer systems) --- Integration, Enterprise application (Computer systems) --- Business. --- Information technology. --- Business --- Business mathematics. --- User interfaces (Computer systems). --- E-commerce. --- Computer engineering. --- Business and Management. --- Business Mathematics. --- Computer Engineering. --- User Interfaces and Human Computer Interaction. --- IT in Business. --- Information Systems Applications (incl. Internet). --- e-Commerce/e-business. --- Data processing. --- Computers --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Information superhighway --- Interfaces, User (Computer systems) --- Human-machine systems --- Human-computer interaction --- Arithmetic, Commercial --- Business arithmetic --- Business math --- Commercial arithmetic --- Finance --- Mathematics --- Electronic data processing --- IT (Information technology) --- Technology --- Telematics --- Knowledge management --- Trade --- Economics --- Management --- Industrial management --- Design and construction --- Application software --- Development --- Computer science. --- Informatics --- Science --- Business—Data processing. --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software