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Rather than pursuing e-government as an end in itself, the Netherlands is seeking to use ICT tools to reduce administrative burdens and improve service delivery. Internationally, the Netherlands is at the forefront of administrative burden reduction, which is a major political priority and an important justification for e-government development. This volume examines questions such as whether the goal of reducing administrative burdens is sufficient in itself for e-government to transform public administrations. Further, how can the public sector build partnerships across levels of government to deliver ICT-enabled end-to-end services that simplify the relationship with citizens and businesses? This report is in English only. However, a French translation of the Assessment and Proposals for Action has been included in this volume.  

Electronic government information -- Netherlands. --- Internet in public administration -- Netherlands. --- Public administration -- Information resources management -- Netherlands. --- Public administration -- Information resources management. --- Public administration. --- Internet in public administration --- Public administration --- Government - General --- Law, Politics & Government --- Political Institutions & Public Administration - General --- Information resources management --- Administration, Public --- Delivery of government services --- Government services, Delivery of --- Public management --- Public sector management --- Digital government --- E-government --- Electronic government --- Online government --- Political science --- Administrative law --- Decentralization in government --- Local government --- Public officers --- Netherlands --- Internet dans l'administration publique --- Administration publique (Science) --- Gestion de l'information