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Consumer knowledge is a very important asset for an organisation. Two types of consumer knowledge have been identified, "knowledge about customers" including customer segments, individual customer preferences, potential customers, and "knowledge possessed by customers" including knowledge about product ranges, companies, and the marketplace. Electronic commerce (e-commerce) offers an ideal medium for the creation and exchange of both types of knowledge. This paper presents the results of an initial phase in a research cycle that looks at e-commerce through the lens of knowledge management. It

Electronic commerce -- Congresses. --- Electronic commerce. --- Industrial management -- Congresses. --- Industrial management. --- Information management. --- Information resources management. --- Knowledge management -- Congresses. --- Knowledge management. --- Qualitative research -- Congresses. --- Small business -- Technological innovations -- Congresses.

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ECWAC2012 is an integrated conference devoted to Electronic Commerce, Web Application and Communication. In the this proceedings you can find the carefully reviewed scientific outcome of the second International Conference on Electronic Commerce, Web Application and Communication (ECWAC 2012) held at March 17-18,2012  in Wuhan, China, bringing together researchers from all around the world in the field.

Application software -- Development -- Congresses. --- Electronic commerce -- Congresses. --- Internet -- Congresses. --- Web services -- Congresses. --- Engineering & Applied Sciences --- Computer Science --- Electronic commerce --- Web services --- Engineering. --- Information technology. --- Business --- E-commerce. --- Computational intelligence. --- Computational Intelligence. --- IT in Business. --- e-Commerce/e-business. --- Data processing. --- Intelligence, Computational --- Artificial intelligence --- Soft computing --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Commerce --- Information superhighway --- Electronic data processing --- IT (Information technology) --- Technology --- Telematics --- Knowledge management --- Construction --- Industrial arts --- Business—Data processing.

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This book constitutes the refereed proceedings of the 9th International Conference on Electronic Commerce and Web Technologies, EC-Web 2008, held in Turin, Italy, in September, 2008 in conjunction with Dexa 2008. The 12 revised full papers presented together with 2 invited papers were carefully reviewed and selected from numerous submissions. The papers are organized in five topical sessions on security in e-commerce, social aspects of e-commerce, business process and EC infrastructures, recommender systems and e-negotiations, and Web marketing and user profiling.

Electronic commerce --- Software engineering --- Internet --- World Wide Web --- Data mining. --- Information theory. --- Computer science. --- Information systems. --- Computer Engineering. --- Data Mining and Knowledge Discovery. --- Theory of Computation. --- Information Systems Applications (incl. Internet). --- Computers and Society. --- Computer Appl. in Administrative Data Processing. --- Informatics --- Science --- Communication theory --- Communication --- Cybernetics --- Algorithmic knowledge discovery --- Factual data analysis --- KDD (Information retrieval) --- Knowledge discovery in data --- Knowledge discovery in databases --- Mining, Data --- Database searching --- Computer engineering. --- Computers. --- Application software. --- Computers and civilization. --- Civilization and computers --- Civilization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Automatic computers --- Automatic data processors --- Computer hardware --- Computing machines (Computers) --- Electronic brains --- Electronic calculating-machines --- Electronic computers --- Hardware, Computer --- Computer systems --- Machine theory --- Calculators --- Cyberspace --- Computers --- Design and construction --- Electronic commerce - Congresses --- Software engineering - Congresses --- Internet - Congresses --- World Wide Web - Congresses

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This book constitutes the refereed proceedings of the International Conference on Trends in Electronic Commerce, TREC'98, held in Hamburg, Germany, in June 1998. The book presents 19 revised full papers selected from a total of 75 submissions. While focussing mainly on technological issues, the book also takes into account important social, administrative, regulatory, and legal aspects. The papers are organized in sections on business over the Internet, security and payment, middleware and brokerage, interorganisational workflow management, and agent technology.

Electronic commerce --- Internet advertising --- Electronic funds transfers --- Middleware --- Workflow --- Intelligent agents (Computer software) --- Congresses --- Management --- Workflow systems --- Computer science. --- Information technology. --- Business --- Computer communication systems. --- Data encryption (Computer science). --- Computers and civilization. --- Computer Science. --- Computer Communication Networks. --- IT in Business. --- Information Systems Applications (incl. Internet). --- Data Encryption. --- Computers and Society. --- Data processing. --- Cryptology. --- Data encoding (Computer science) --- Encryption of data (Computer science) --- Computer security --- Cryptography --- IT (Information technology) --- Technology --- Telematics --- Information superhighway --- Knowledge management --- Informatics --- Science --- Business—Data processing. --- Application software. --- Civilization and computers --- Civilization --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Electronic data processing --- Network computers --- Distributed processing --- Electronic commerce - Congresses --- Internet advertising - Congresses --- Electronic funds transfers - Congresses --- Middleware - Congresses --- Workflow - Management - Congresses --- Intelligent agents (Computer software) - Congresses --- Computer networks. --- Data encryption (Computer science)

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International Federation for Information Processing The IFIP series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction. Proceedings and post-proceedings of referred international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the IFIP series is to encourage education and the dissemination and exchange of information about all aspects of computing. For more information about the 300 other books in the IFIP series, please visit springeronline.com. For more information about IFIP, please visit www.ifip.or.at.

Electronic commerce --- Business enterprises --- Internet in public administration --- Public administration --- Commerce électronique --- Entreprises --- Internet dans l'administration publique --- Administration publique --- Congresses. --- Data processing --- Congrès --- Informatique --- Business enterprises -- Data processing -- Congresses. --- Electronic books. -- local. --- Electronic commerce -- Congresses. --- Internet in public administration -- Congresses. --- Public administration -- Data processing -- Congresses. --- Commerce --- Business & Economics --- Marketing & Sales --- Business organizations --- Businesses --- Companies --- Enterprises --- Firms --- Organizations, Business --- Computer science. --- Sales management. --- Computer communication systems. --- Data encryption (Computer science). --- Database management. --- E-commerce. --- Computer Science. --- e-Commerce/e-business. --- Sales/Distribution. --- Information Systems Applications (incl. Internet). --- Computer Communication Networks. --- Data Encryption. --- Database Management. --- Cybercommerce --- E-business --- E-commerce --- E-tailing --- eBusiness --- eCommerce --- Electronic business --- Internet commerce --- Internet retailing --- Online commerce --- Web retailing --- Information superhighway --- Data base management --- Data services (Database management) --- Database management services --- DBMS (Computer science) --- Generalized data management systems --- Services, Database management --- Systems, Database management --- Systems, Generalized database management --- Electronic data processing --- Data encoding (Computer science) --- Encryption of data (Computer science) --- Computer security --- Cryptography --- Communication systems, Computer --- Computer communication systems --- Data networks, Computer --- ECNs (Electronic communication networks) --- Electronic communication networks --- Networks, Computer --- Teleprocessing networks --- Data transmission systems --- Digital communications --- Electronic systems --- Information networks --- Telecommunication --- Cyberinfrastructure --- Network computers --- Management, Sales --- Industrial management --- Marketing --- Selling --- Informatics --- Science --- Distributed processing --- Business --- Cryptology. --- Application software. --- Application computer programs --- Application computer software --- Applications software --- Apps (Computer software) --- Computer software